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Arcserve UDP vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
115
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Veritas NetBackup is 3.7%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The standard backup and restore feature is most used."
"The most valuable feature of Arcserve UDP is live replication."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The ease of use is the best feature of the product."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The backup is the most valuable feature. It also makes storage very easy."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The most valuable feature is the duplication."
"I like the cross-platform features."
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"Veritas NetBackup is very user-friendly and has some good quick recovery features."
"The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions."
"The deduplication feature is useful. Deduplication and compression features are what I like about NetBackup."
"The feature that is most useful for us is that it backs up every application that we own."
"The troubleshooting is very good."
"Veritas NetBackup is very stable and scales out very well."
 

Cons

"Licensing can be quite difficult."
"Licensing is an area that needs improvement."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Its interface can be improved. I find it unintuitive."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"There have been issues with performance and some features."
"Updates were not always consistent."
"Extra features come with additional costs."
"The product is not able to keep up with other competitors in the market."
"You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved."
"This solution would benefit from a more friendly, web-based interface."
"They currently have the Java concept and it should be less intensive and take less load."
"Lacks a reporting feature."
 

Pricing and Cost Advice

"The pricing is moderate."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The price of this product is high and it should be lower."
"I feel that the product is fairly priced."
"The solution is very expensive."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"We are very satisfied with the price of this solution."
"Veritas NetBackup's price could be a problem for small businesses."
"My licensing model is based on capacity so as we grow, the price we pay increases and it becomes too expensive."
"The solution is expensive compared to other products."
"The licensing model is cost-prohibitive as you scale out."
"When we consider the quality and value of Veritas NetBackup, it is worth the cost."
"Veritas NetBackup is more expensive than Cohesity and Rubrik, but it is comparable in price to Commvault, IBM, and Dell."
"Our license is capacity-based."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.