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Arcserve UDP vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
6.5
<p>NAKIVO Backup &amp; Replication offers quick deployment, cost-effectiveness, and significant savings, yielding high annual returns and user satisfaction.</p>
In terms of money, we have saved more, and because we are able to replicate everything from production to DR, we can now seamlessly work in any environment we want.
System Engineer at NetSolutions Ghana Ltd
I have seen a return on investment through money savings and time efficiency.
Business Consulting at Gestion IT
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
7.4
NAKIVO's customer service is efficient, knowledgeable, and responsive, though minor delays in technical support are occasionally noted.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
Their support is good and responsive when required.
Co-Owner at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
7.7
<p>NAKIVO Backup &amp; Replication offers scalable and economical solutions, efficiently accommodating diverse infrastructures with flexible storage and transporter options.</p>
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
7.9
<p>NAKIVO Backup &amp; Replication is reliable and stable, requiring minimal support, with strong performance and occasional node restart needs.</p>
They are built with newer technology and processes, needing less support.
Co-Owner at a tech services company with 11-50 employees
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
<p>NAKIVO Backup &amp; Replication needs improved UI, cloud integration, backup speed, physical support, automation, reporting, compatibility, and advanced features.</p>
They had given a feature of real-time replication which they stopped in NAKIVO.
Co-Owner at a tech services company with 11-50 employees
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
NAKIVO Backup's competitive pricing, flexible licensing, and low setup costs make it ideal for small to medium enterprises.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
The pricing is very low, and the licensing process makes it easy to obtain any quote.
Business Consulting at Gestion IT
The product is affordable even for smaller organizations.
Co-Owner at a tech services company with 11-50 employees
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
<p>NAKIVO Backup &amp; Replication offers efficient backups, quick recovery, flexible deployment, robust security, and smooth user experience at competitive pricing.</p>
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
The VM, restore, and file recovery capabilities are considered gold standards.
Co-Owner at a tech services company with 11-50 employees
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
23rd
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
No ranking in other categories
NAKIVO Backup & Replication
Ranking in Backup and Recovery
6th
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
92
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.2%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
NAKIVO Backup & Replication1.2%
Arcserve UDP1.1%
Other97.7%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Wisdom Selom Quarshie - PeerSpot reviewer
System Engineer at NetSolutions Ghana Ltd
Has improved disaster recovery with seamless server replication and reduced operational costs
NAKIVO Backup & Replication has been useful; in terms of licensing, it is way cheaper than other solutions, and setting it up in terms of implementation was easier and not difficult to do. The user interface is friendly and straightforward to use. The best features NAKIVO Backup & Replication offers in my experience include the VMware replication jobs, which allow us to schedule the replication of servers at specific times and move them as quickly as possible. The Change Block Technology (CBT) aspect helps us check if data has really moved without even turning on the server, by just looking at the reports that have been sent, making it a beneficial feature. NAKIVO Backup & Replication has positively impacted our organization by providing much cheaper pricing compared to other solutions, which means we have saved more money, and integrating it with our solution, the VMware vSphere, is not challenging.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Government
7%
Comms Service Provider
6%
Financial Services Firm
13%
Manufacturing Company
11%
Comms Service Provider
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise16
Large Enterprise9
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
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What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What do you like most about Nakivo?
NAKIVO Backup &amp; Replication is very easy to use.
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about Arcserve UDP vs. NAKIVO Backup & Replication and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.