Arcserve UDP vs Dell Avamar comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #24 with an average rating of 6.8, while Dell Technologies is ranked #7 with an average rating of 8.1. Arcserve holds a 1.1% mindshare in BRS, compared to Dell Technologies’s 2.6% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,434 Views
2,118 Comparison Views

84% willing to recommend

Dell Avamar

Read 90 Dell Avamar reviews

5,260 Views
4,787 Comparison Views

87% willing to recommend

Arcserve UDP

Dell Avamar

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell Avamar are robust data protection solutions. Dell Avamar appears to have the upper hand, excelling in features and user satisfaction, whereas Arcserve UDP is favored for its cost-efficiency.

Features: Arcserve UDP offers comprehensive backup solutions, strong disaster recovery tools, and efficient snapshot management. Dell Avamar is noted for efficient data deduplication, robust cloud integration, and integrated appliance options.

Room for Improvement: Arcserve UDP needs a more user-friendly setup, faster backup speeds, and better scalability. Dell Avamar should improve its reporting capabilities, reduce complexity, and enhance its analytics features.

Ease of Deployment and Customer Service: Arcserve UDP's deployment is straightforward with effective customer support. Dell Avamar's deployment is more complex but offers valuable customer service, making the effort worthwhile for users.

Pricing and ROI: Arcserve UDP offers competitive pricing and high perceived ROI with lower setup costs. Dell Avamar is more expensive but is considered worth the investment due to its advanced features and long-term value.

To learn more, read our detailed Arcserve UDP vs. Dell Avamar Report (Updated: September 2025).

Buyer's Guide

Arcserve UDP vs. Dell Avamar

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

24th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

Dell Avamar

Ranking in Backup and Recovery

7th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Dell Avamar is 2.6%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell Avamar	2.6%
Arcserve UDP	1.1%
Other	96.3%

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"Our customers are happy with the product’s functionality."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"It allows us to back up all the servers and centrally manage them."

"The data protection functionality is the most valuable feature of this solution."

"The most valuable feature of Arcserve UDP is its decompression capability."

More Arcserve UDP pros

"We sell Avamar with Data Domain. Data Domain and Avamar work really well together and their compression ratios are very high compared to Veeam, Commvault, and all the other backup software on the market."

"Source based deduplication is the most attractive feature as it drastically reduces the backup window."

"The most valuable feature for me is the backup functionality."

"I like Dell EMC Avamar's compression of data."

"The most valuable feature for me is the backup functionality."

"It's a good solution."

"The solution is very stable."

"Graphically, it's very user interactive. It's got a very nice interface."

More Dell Avamar pros

Cons

"The solution's reporting could be improved and should provide customized reports."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"Licensing can be quite difficult."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"The tool doesn't provide cloud integration in India."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The time to backup servers that sit in DMZ must be improved."

More Arcserve UDP cons

"My only concern is that there is no tape backup."

"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."

"A benefit would be support for either Azure Cool Storage or AWS Glacier."

"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."

"Avamar needs a greater emphasis on storage targets. If it's going to keep pace with the times, it needs more ability to leverage cloud storage."

"The solution could improve by having better integration and more flexibility."

"We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history."

"The performance takes up a lot of resources, unfortunately."

More Dell Avamar cons

Pricing and Cost Advice

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The solution is expensive."

"The solution is priced well compared to other solutions."

"I feel that the product is fairly priced."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"It is approximately $400 to purchase a virtual service outright."

"The solution is very expensive."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

More Arcserve UDP pricing and cost advice

"Avamar's pricing is quite competitive compared to other vendors."

"Its price should be reduced. It would be good if you could pay as per usage, and there is a subscription model like VMware. There should be some flexibility because sometimes, the customer only uses the backup for one month or three months. Currently, I have to pay whether I use it or not. Its licensing should be flexible and based on consumption."

"There is a license required for this solution."

"The solution is not expensive for the value one gets."

"The cost is high."

"It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years."

"Dell Avamar is free when we deploy the data protection. When we order data protection, this software is included in the hardware."

"The price of this product should be lower."

More Dell Avamar pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Non Profit

12%

Manufacturing Company

Government

Manufacturing Company

12%

Financial Services Firm

11%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	18
Large Enterprise	48

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 32% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 10% of the time

HPE Zerto Software vs Arcserve UDP

Compared 6% of the time

Dell PowerProtect Data Manager vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell Avamar

Compared 38% of the time

Veeam Data Platform vs Dell Avamar

Compared 13% of the time

Commvault Cloud vs Dell Avamar

Compared 7% of the time

Rubrik vs Dell Avamar

Compared 7% of the time

Dell NetWorker vs Dell Avamar

Compared 7% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

Arcserve UDP

September 2025

Download Arcserve UDP product report

Buyer's Guide

Dell Avamar

September 2025

Download Dell Avamar product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Avamar

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

Arcserve UDP vs. Dell Avamar

September 2025

Free Report: Arcserve UDP vs. Dell Avamar

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