Arcserve UDP vs Dell Avamar comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Dell Technologies is ranked #7 with an average rating of 8.3. Arcserve holds a 1.2% mindshare in BRS, compared to Dell Technologies’s 3.1% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,566 Views
2,207 Comparison Views

84% willing to recommend

Dell Avamar

Read 89 Dell Avamar reviews

5,750 Views
5,233 Comparison Views

87% willing to recommend

Arcserve UDP

Dell Avamar

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell Avamar are robust data protection solutions. Dell Avamar appears to have the upper hand, excelling in features and user satisfaction, whereas Arcserve UDP is favored for its cost-efficiency.

Features: Arcserve UDP offers comprehensive backup solutions, strong disaster recovery tools, and efficient snapshot management. Dell Avamar is noted for efficient data deduplication, robust cloud integration, and integrated appliance options.

Room for Improvement: Arcserve UDP needs a more user-friendly setup, faster backup speeds, and better scalability. Dell Avamar should improve its reporting capabilities, reduce complexity, and enhance its analytics features.

Ease of Deployment and Customer Service: Arcserve UDP's deployment is straightforward with effective customer support. Dell Avamar's deployment is more complex but offers valuable customer service, making the effort worthwhile for users.

Pricing and ROI: Arcserve UDP offers competitive pricing and high perceived ROI with lower setup costs. Dell Avamar is more expensive but is considered worth the investment due to its advanced features and long-term value.

To learn more, read our detailed Arcserve UDP vs. Dell Avamar Report (Updated: July 2025).

Buyer's Guide

Arcserve UDP vs. Dell Avamar

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (11th)

Dell Avamar

Ranking in Backup and Recovery

7th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Dell Avamar is 3.1%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Ayodeji Oyewole

Managing Director at Atlantic factorial

Reliable with good backups but has occasional failures

I use Dell Avamar primarily for backup and recovery The most valuable feature for me is the backup functionality. It gives large enterprises the comfort of knowing their workloads are being backed up. There are instances where backups fail on certain applications, which is an area that could be…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"It is a very stable solution...It is a scalable solution."

"The most valuable features are the replication to the cloud and the deduplication."

"The recovery part of the product is very good."

"The ease of use is the best feature of the product."

"The ROI is very good because of the speed of the backup."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"The solution has no limitations because it does backup for Linux and Windows."

More Arcserve UDP pros

"Dell EMC Avamar is very good with endpoint backups."

"It's a good solution."

"I always recommend Dell Avamar to our enterprise customers because the product is costly, and enterprise customers can afford it."

"The source site replication feature is valuable."

"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."

"The performance of Dell EMC Avamar is good."

"The most valuable features are image backups and file backups."

"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."

More Dell Avamar pros

Cons

"The support could be more knowledgeable and faster."

"Licensing is an area that needs improvement."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Backups are very slow and time consuming."

"The solution's reporting could be improved and should provide customized reports."

"The initial setup was complex."

More Arcserve UDP cons

"The bare-metal restores could be improved."

"Some customers need to back up to tape, but Avamar lacks support, so it costs a lot."

"The client caches and deduplication system have a few problems."

"The licensing price must be reduced."

"Backup image browse times should be faster."

"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."

"The technical support from Dell is very poor, especially in terms of response time."

"Performance can sometimes be affected when tools are utilized for tasks like backup or deep archiving."

More Dell Avamar cons

Pricing and Cost Advice

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"As an MSP partner, I believe that the prices are fair."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The solution is very expensive."

"The solution is priced well compared to other solutions."

More Arcserve UDP pricing and cost advice

"It is expensive. The maintenance comes with it for five years. So, you buy the whole thing for five years, and your maintenance is included with it, but it's a big chunk of change upfront. We like capital expenses because we can CapEx them. We pay once every five years, so we spend a big chunk of change. You'd have to divide that out by the five years to come up with how much it costs. It's just about three-quarters of a million dollars for five years."

"Licensing fees are paid annually."

"Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model."

"It might not be beneficial to smaller businesses due to its high cost."

"I rate the tool's price as a three out of ten if one means expensive and ten means it is a cheaply priced tool."

"Avamar's pricing is quite competitive compared to other vendors."

"The price is the main thing I'd like to see them change. If they can come down in price, that would be a good thing. It's very cost competitive in the entry level range, because Veeam pricing is much cheaper than Avamar."

"Dell's pricing structure is not overly expensive."

More Dell Avamar pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Non Profit

12%

Manufacturing Company

Government

Financial Services Firm

11%

Manufacturing Company

11%

Government

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 32% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 10% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

HPE Zerto Software vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell Avamar

Compared 36% of the time

Veeam Data Platform vs Dell Avamar

Compared 14% of the time

Dell NetWorker vs Dell Avamar

Compared 8% of the time

Commvault Cloud vs Dell Avamar

Compared 6% of the time

Dell PowerProtect DD (Data Domain) vs Dell Avamar

Compared 5% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

Arcserve UDP

August 2025

Download Arcserve UDP product report

Buyer's Guide

Dell Avamar

August 2025

Download Dell Avamar product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Avamar

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

Arcserve UDP vs. Dell Avamar

July 2025

Free Report: Arcserve UDP vs. Dell Avamar

Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: July 2025.

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