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Acronis Cyber Protect Cloud pros and cons

Vendor: Acronis
4.3 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Acronis Cyber Protect Cloud excels in disaster recovery and data protection, offering robust anti-ransomware features.
Acronis Cyber Protect Cloud provides excellent backup capabilities, including replication and multiple data source options.
Acronis Cyber Protect Cloud is highly valued for its scalability and flexibility, suitable for both cloud and on-premises management.
The setup and deployment of Acronis Cyber Protect Cloud are straightforward, with quick and efficient installation processes.
Acronis Cyber Protect Cloud is praised for its reliable performance, stability, and comprehensive support services.

CONS

Acronis Cyber Protect Cloud's logs are too basic and often require additional tools or support to access full details.
Technical support is slow to respond, critically delaying backup issue resolutions.
There is a lack of awareness about Acronis Cyber Protect Cloud, necessitating improved marketing efforts.
Acronis Cyber Protect Cloud faces challenges with pricing complexity, and improvements are needed for better affordability.
Backup restoration from the cloud server is time-consuming, highlighting performance inefficiencies.
 

Acronis Cyber Protect Cloud Pros review quotes

it_user430032 - PeerSpot reviewer
Product Manager at a wholesaler/distributor with 5,001-10,000 employees
Jan 21, 2018
I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT.
Jason Bloom - PeerSpot reviewer
Owner at Bloom Technology Group
Apr 24, 2018
One of my favorite features of the Acronis backup product is the ability to replicate the backups. Backup data can be replicated to a second, third, or even fourth data source.
it_user1005144 - PeerSpot reviewer
Head of Infrastructure & System Department at a integrator with 51-200 employees
Nov 21, 2019
The ease of implementation is the solution's most valuable feature.
Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,315 professionals have used our research since 2012.
DS
Director at a tech services company with 11-50 employees
Mar 25, 2020
The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control.
Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
May 7, 2020
The most valuable feature is disaster recovery.
Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
May 10, 2020
The disaster recovery feature.
RA
Channel Manager (Engineer) at Dataguard MEA
Dec 27, 2021
It has one console for many loads and one backup for many recovery options. Converting backups as a virtual machine offers an edge as a low-cost Disaster Recovery solution.
Evans Ikua - PeerSpot reviewer
Director/Founder at LANet Consulting Group
Jul 12, 2020
The most valuable features are the automated backup, and that you are able to manage all of your devices centrally.
YC
IT Administrator at A.P. Moller - Maersk
Dec 27, 2020
I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere.
DS
Director at a tech services company with 11-50 employees
Feb 14, 2021
The product offers very easy configuration capabilities.
 

Acronis Cyber Protect Cloud Cons review quotes

it_user430032 - PeerSpot reviewer
Product Manager at a wholesaler/distributor with 5,001-10,000 employees
Jan 21, 2018
​The logs could be better. Logs through the website are just too simple and basic.​
Jason Bloom - PeerSpot reviewer
Owner at Bloom Technology Group
Apr 24, 2018
One of the areas where the product could be improved is its online cloud backup. I do appreciate the way the product is easy to navigate, however, sometimes I have difficulty managing the security permissions on my backups.
it_user1005144 - PeerSpot reviewer
Head of Infrastructure & System Department at a integrator with 51-200 employees
Nov 21, 2019
Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly.
Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,315 professionals have used our research since 2012.
DS
Director at a tech services company with 11-50 employees
Mar 25, 2020
I would like to see enhancements made to the security.
Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
May 7, 2020
Technical support needs to be improved because they do not respond in a timely fashion.
Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
May 10, 2020
Slow response from technical support.
RA
Channel Manager (Engineer) at Dataguard MEA
Dec 27, 2021
Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it.
Evans Ikua - PeerSpot reviewer
Director/Founder at LANet Consulting Group
Jul 12, 2020
I would like to have support for agentless backup, where you don't have to install an agent on the host.
YC
IT Administrator at A.P. Moller - Maersk
Dec 27, 2020
There could be some changes done to the action page to simplify it.
DS
Director at a tech services company with 11-50 employees
Feb 14, 2021
The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking.