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Acronis Cyber Protect Cloud vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Acronis Cyber Protect Cloud offers rapid ROI through cost savings, efficient data protection, and simplified management, enhancing business security.
Sentiment score
5.9
Infrascale Backup offers a favorable ROI with quick restores, reduced downtime, and cost savings over previous solutions.
 

Customer Service

Sentiment score
6.9
Acronis Cyber Protect Cloud receives mixed feedback, praised for knowledgeable support but criticized for slow response and unresolved issues.
Sentiment score
7.3
Infrascale's support is praised for responsiveness, expertise, and personalized service, with high ratings despite initial time zone challenges.
CloudGuard is on a WAF, which is a cloud-based Check Point WAF.
Director at esupport Solutions Pvt ltd
Their expertise and consulting are very good, especially for Indian business.
Associate Product Executive at Connex Information Technologies
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
 

Scalability Issues

Sentiment score
7.7
Acronis Cyber Protect Cloud excels in scalability and adaptability but faces some concerns over pricing models.
Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery is scalable, adaptable, and supports diverse environments, though some face storage and hardware challenges.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.9
Acronis Cyber Protect Cloud is stable and reliable, though occasional connectivity and anti-malware performance issues are noted.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with effective support resolving minor backup and cloud service issues.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Acronis Cyber Protect Cloud needs UI improvements, better performance, clearer naming, enhanced features, and more flexible pricing.
Users recommend enhancements in bandwidth control, licensing, data replication, hardware diversity, security, documentation, and cloud integration for Infrascale.
Support could be improved.
Director at esupport Solutions Pvt ltd
I would like to see more mature XDR and EDR features.
Associate Product Executive at Connex Information Technologies
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Acronis Cyber Protect Cloud offers flexible licensing, moderately high pricing, comprehensive features, and competitive Microsoft 365 rates; free trials available.
<p>Infrascale's Backup &amp; Disaster Recovery pricing varies, with competitive flexibility for some but challenges and negotiation needed for others.</p>
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors.
Associate Product Executive at Connex Information Technologies
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Acronis Cyber Protect Cloud offers scalable, user-friendly data protection with robust backup, cybersecurity integration, and centralized management.
Infrascale excels in rapid recovery, flexible architecture, and user-friendly management, offering fast local or cloud data recovery.
AI functionality enhances malware and threat detection by summarizing vulnerabilities, providing engineers with a direct idea about what needs to be covered.
Associate Product Executive at Connex Information Technologies
The centralized management dashboard helps with team efficiency as well as handling security tasks.
Director at esupport Solutions Pvt ltd
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
9th
Ranking in SaaS Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
18th
Ranking in SaaS Backup
10th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Backup and Recovery (25th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (17th)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.5%, down from 1.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect Cloud1.5%
Infrascale Backup & Disaster Recovery1.0%
Other97.5%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
11%
Real Estate/Law Firm
7%
University
6%
Computer Software Company
12%
Healthcare Company
11%
Manufacturing Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup &amp; Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup &amp; Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Infrascale Platform
 

Overview

 

Sample Customers

Zebra Systems
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.