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Acronis Cyber Protect Cloud vs Infrascale Backup & Disaster Recovery comparison

Acronis and Infrascale are both solutions in the Cloud Backup category. Acronis is ranked #7 with an average rating of 8.5, while Infrascale is ranked #19 with an average rating of 10.0. Acronis holds a 1.7% mindshare in CB, compared to Infrascale’s 0.6% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.
Acronis Cyber Protect Cloud
Read 54 Acronis Cyber Protect Cloud reviews
  • 1,931 Views
  • 1,680 Comparison Views
95% willing to recommend
Infrascale Backup & Disaste...
Read 16 Infrascale Backup & Disaster Recovery reviews
  • 1,134 Views
  • 544 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Infrascale Backup & Disaster Recovery and Acronis Cyber Protect Cloud compete in the backup and disaster recovery market. Acronis appears to have an edge in cybersecurity integration and user-friendly features.

Features: Infrascale offers quick virtual machine boot-up, web-based remote access, and a comprehensive protection system across various platforms such as Windows and Linux. Acronis stands out with fast recovery, integrated cybersecurity, and an easy-to-navigate management console.

Room for Improvement: Infrascale's areas for improvement include an enhanced user interface, improved cloud integration, and expanded geographic replication options. Acronis could benefit from more competitive pricing, simpler licensing, and reduced support response times.

Ease of Deployment and Customer Service: Infrascale focuses on a hybrid cloud approach and has responsive customer service. Acronis primarily operates in the public cloud, with some private cloud options, and offers knowledgeable support but could be more proactive in issue resolution.

Pricing and ROI: Infrascale’s pricing is seen as flexible and competitive, offering good integration for MSPs. Acronis provides subscription pricing with varying perceptions of cost-effectiveness, depending on features. Both solutions are noted for good ROI, with Infrascale valued for its cost-effectiveness and Acronis for its comprehensive features.

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To learn more, read our detailed Acronis Cyber Protect Cloud vs. Infrascale Backup & Disaster Recovery Report (Updated: August 2025).
Buyer's Guide
Acronis Cyber Protect Cloud vs. Infrascale Backup & Disaster Recovery
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Acronis Cyber Protect Cloud enhances security, prevents downtime, simplifies management, and delivers ROI through efficient data protection and antivirus.
Sentiment score
6.5
<p>Infrascale Backup &amp; Disaster Recovery provides cost-effective, efficient protection with faster restoration, minimizing downtime and enhancing profitability for businesses.</p>
 

Customer Service

Sentiment score
6.9
Acronis Cyber Protect Cloud support is mostly praised for responsiveness but criticized for occasional delays and language limitations.
Sentiment score
7.1
<p>Infrascale Backup &amp; Disaster Recovery excels in customer service with responsive support, technical expertise, and proactive communication improvements.</p>
Their expertise and consulting are very good, especially for Indian business.
For more quotes and insights, download the Acronis Cyber Protect Cloud report
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
SH
BM
HS
reviewer2649186 - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.9
Acronis Cyber Protect Cloud is highly scalable and adaptable, ideal for SMEs, though some struggle with its pricing.
Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions from small to large enterprises, with occasional upgrade needs for optimal performance.</p>
No quotes available
For more quotes and insights, download the Acronis Cyber Protect Cloud report
One person can manage hundreds and hundreds of endpoints without any issues.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
 

Stability Issues

Sentiment score
7.9
Acronis Cyber Protect Cloud is stable, with reliable performance and occasional bugs, supported by regular updates and solid stability.
Sentiment score
7.4
Users find Infrascale Backup reliable, with resolved performance issues and minor challenges in software backup and local caching.
No quotes available
For more quotes and insights, download the Acronis Cyber Protect Cloud report
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
 

Room For Improvement

Acronis Cyber Protect Cloud requires improvements in UI navigation, support speed, pricing, reporting, usability, storage, recovery, and compatibility.
<p>Infrascale Backup &amp; Disaster Recovery needs enhanced performance, flexibility, and support while addressing import delays and improving tech support.</p>
I would like to see more mature XDR and EDR features.
For more quotes and insights, download the Acronis Cyber Protect Cloud report
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
SH
reviewer2649186 - PeerSpot reviewer
BM
 

Setup Cost

Acronis Cyber Protect Cloud is cost-effective, scalable, offers flexible pricing, and includes a free trial with advanced features.
Infrascale offers a dynamic pricing model based on data volume, with fair licensing but room for improved list prices.
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors.
For more quotes and insights, download the Acronis Cyber Protect Cloud report
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
SH
GL
BM
reviewer2649186 - PeerSpot reviewer
 

Valuable Features

Acronis Cyber Protect Cloud provides versatile, cost-effective cybersecurity and backup solutions with easy management, scalability, and ransomware protection.
<p>Infrascale Backup &amp; Disaster Recovery offers user-friendly management, rapid recovery, versatile infrastructure support, and excellent backup speeds with responsive support.</p>
AI functionality enhances malware and threat detection by summarizing vulnerabilities, providing engineers with a direct idea about what needs to be covered.
For more quotes and insights, download the Acronis Cyber Protect Cloud report
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
SH
BM
reviewer2649186 - PeerSpot reviewer
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
7th
Ranking in SaaS Backup
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
19th
Ranking in SaaS Backup
12th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Backup and Recovery (23rd), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (15th)
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.7%, down from 1.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Vinoth Thangavelu - PeerSpot reviewer
Effective data loss prevention and good for small and medium enterprises
We are almost ready to acquire ManageEngine Endpoint DLP Plus. We have a lot of tools. We currently use Acronis Cyber Protect and are looking at zero trust file transfer tools. We have hands-on experience with some tools and are continuously upgrading our infrastructure and security tools. We started with Acronis. I think we had McAfee before I joined, and then we switched to Acronis. We are okay with it. Price and features were the main reason you decided to go with Acronis. It is good value for the money.
Read full review
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Read full review
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Computer Software Company
15%
Real Estate/Law Firm
7%
Retailer
5%
Computer Software Company
16%
Healthcare Company
13%
Performing Arts
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
See all answers
What needs improvement with Acronis Cyber Protect Cloud?
I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...
See all answers
What is your primary use case for Acronis Cyber Protect Cloud?
We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.
See all answers
What is your experience regarding pricing and costs for Infrascale Platform?
I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...
See all answers
What needs improvement with Infrascale Platform?
Infrascale Backup &amp; Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...
See all answers
What is your primary use case for Infrascale Platform?
I have been using Infrascale Backup &amp; Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...
See all answers
 

Comparisons

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Product Reports

Buyer's Guide
Acronis Cyber Protect Cloud
August 2025
Acronis Cyber Protect Cloud reportDownload Acronis Cyber Protect Cloud product report
Buyer's Guide
Infrascale Backup & Disaster Recovery
August 2025
Infrascale Backup & Disaster Recovery reportDownload Infrascale Backup & Disaster Recovery product report
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Infrascale Platform
 

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.
Acronis

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.
Infrascale
 

Sample Customers

Zebra Systems
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Buyer's Guide
Acronis Cyber Protect Cloud vs. Infrascale Backup & Disaster Recovery
August 2025
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