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Acronis Cyber Protect Cloud vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Acronis Cyber Protect Cloud offers rapid ROI through cost savings, efficient data protection, and simplified management, enhancing business security.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
6.9
Acronis Cyber Protect Cloud receives mixed feedback, praised for knowledgeable support but criticized for slow response and unresolved issues.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Their expertise and consulting are very good, especially for Indian business.
Associate Product Executive at Connex Information Technologies
CloudGuard is on a WAF, which is a cloud-based Check Point WAF.
Director at esupport Solutions Pvt ltd
 

Scalability Issues

Sentiment score
7.7
Acronis Cyber Protect Cloud excels in scalability and adaptability but faces some concerns over pricing models.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
7.9
Acronis Cyber Protect Cloud is stable and reliable, though occasional connectivity and anti-malware performance issues are noted.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

Acronis Cyber Protect Cloud needs UI improvements, better performance, clearer naming, enhanced features, and more flexible pricing.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
I would like to see more mature XDR and EDR features.
Associate Product Executive at Connex Information Technologies
Support could be improved.
Director at esupport Solutions Pvt ltd
 

Setup Cost

Acronis Cyber Protect Cloud offers flexible licensing, moderately high pricing, comprehensive features, and competitive Microsoft 365 rates; free trials available.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors.
Associate Product Executive at Connex Information Technologies
 

Valuable Features

Acronis Cyber Protect Cloud offers scalable, user-friendly data protection with robust backup, cybersecurity integration, and centralized management.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
AI functionality enhances malware and threat detection by summarizing vulnerabilities, providing engineers with a direct idea about what needs to be covered.
Associate Product Executive at Connex Information Technologies
The centralized management dashboard helps with team efficiency as well as handling security tasks.
Director at esupport Solutions Pvt ltd
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (3rd)
Norton Small Business
Ranking in Cloud Backup
43rd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (12th), Endpoint Protection Platform (EPP) (32nd)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.5%, up from 1.5% compared to the previous year. The mindshare of Norton Small Business is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect Cloud1.5%
Norton Small Business0.5%
Other98.0%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
William_Bowers - PeerSpot reviewer
CEO at Evise.ai
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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880,511 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
11%
Real Estate/Law Firm
7%
University
6%
Comms Service Provider
10%
Manufacturing Company
9%
Healthcare Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Norton Small Business and other solutions. Updated: December 2025.
880,511 professionals have used our research since 2012.