UiPath Document Understanding Reviews

Name: UiPath Document Understanding
Brand: UiPath
Rating: 4.0 (54 reviews)

4.0 out of 5

54 reviews
92% willing to recommend

What is UiPath Document Understanding?

UiPath Document Understanding is employed across industries for extracting data from documents like invoices and legal papers, automating processes, reducing manual input, and enhancing accuracy. It manages both structured and unstructured data with OCR and machine learning capabilities.

Get the UiPath Document Understanding Buyer's Guide and find out what your peers are saying about UiPath Document Understanding, ABBYY Vantage, Tungsten TotalAgility and more!

UiPath Document Understanding is the #2 ranked solution in top Intelligent Document Processing (IDP) solutions. PeerSpot users give UiPath Document Understanding an average rating of 8.0 out of 10. UiPath Document Understanding is most commonly compared to ABBYY Vantage: UiPath Document Understanding vs ABBYY Vantage. UiPath Document Understanding is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Buyer's Guide

UiPath Document Understanding

July 2025

Get the report

Helped 864,155 peers since 2012

Featured UiPath Document Understanding reviews

Gangadhar Wali

Founder and COO at InVibes

We are processing 100 to 150 invoices of 20 to 30 pages, totaling around 1k pages in a month, and the document format is PDF. Our organization's documents are completely processed automatically if there is no change in the template, but if there is a slight change in the invoice template, then they aren't processed automatically. Validation does not take much time because we have developed an application that allows us to validate by modifying the data in the database while viewing the PDF image and extracted text. Human validation is required for at least 2 out of 10 invoices. The human validation process may take approximately 10 minutes per document, but it depends on the number of pages. Before automating our process with UiPath Document Understanding, the average processing time was in hours, but now, after validation, it takes just 5-6 minutes. UiPath Document Understanding has helped reduce human errors to some extent. The extraction of data should be accurate to avoid manual validation. UiPath Document Understanding has helped to free up staff's time for other projects, but the cost is high. In India, costs are increasing, and we are looking for cost-effective solutions. We are trying Agentic AI solutions to reduce costs, as every year the license cost of UiPath Document Understanding increases. Regarding time savings, 1-2 hours are reduced to 5-6 minutes.

Read full review

SanjayLokapur

CEO at GT Cargo Fittings India Pvt Ltd

If somebody has a lot of vendors and about 100 invoices per day, we have to train the bot for various formats. We convert data from scanned PDF into a standard Excel table, including invoice numbers, purchasing order numbers, dates, and vendor names. The solution uses typed or printed data, not handwritten. It's difficult to capture handwritten data because different types of handwriting increase the errors in capturing the data. About 80% of our organization’s documents are completely processed automatically. Sometimes, we don't have good data capture when the PDF is not of good quality. You need to have good-quality scans. Using the artificial intelligence or machine learning capabilities of UiPath Document Understanding is costly. Integrating the solution with other ERP systems and applications is very easy. There are a lot of commands specifically for SAP. Initially, almost every document was verified by human beings. After gaining confidence and segregating the vendors who were giving out correct results, we stopped human intervention and started running on the bot completely. When there were about 200 invoices per day, we employed about 5people to process the invoices manually in the ERP. When we introduced the UiPath Document Understanding bot, it could process faster and reduce the number of people required from 5 to 2. The solution helped reduce human errors and made processing in time possible, thereby avoiding delays. Users should take the solution as an opportunity to reduce costs and not expect 100% results. Expecting 100% results would make it a failure from day 1 because it will not give 100% results. It will give you 80% accurate and 20% jumbled details because of the various complications arising from lengthy or unclear documents. If your expectation is reasonable, your success rate will be high. Overall, I rate the solution an 8 out of 10.

Read full review

ManinderSodhi

Global Director IT at a engineering company with 10,001+ employees

We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft. UiPath can read handwritten signatures with a success rate of around 70 percent. We've even processed pay slips in German. The language translations are around 90 percent accurate. The AI/ML component offers great flexibility in creating custom models. Its built-in models are also highly mature. The integration is seamless. We have RPA talking between our ERP systems and sharing information on the UiPath cloud.

Read full review

UiPath Document Understanding mindshare

As of August 2025, the mindshare of UiPath Document Understanding in the Intelligent Document Processing (IDP) category stands at 12.4%, down from 14.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

PeerResearch reports based on UiPath Document Understanding reviews

Type	Title	Date
Category	Intelligent Document Processing (IDP)	Aug 1, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 1, 2025	Download
Comparison	UiPath Document Understanding vs ABBYY Vantage	Aug 1, 2025	Download
Comparison	UiPath Document Understanding vs Automation Anywhere	Aug 1, 2025	Download
Comparison	UiPath Document Understanding vs Tungsten TotalAgility	Aug 1, 2025	Download

Title	Rating	Mindshare	Recommending
ABBYY Vantage	4.0	13.7%	93%	51 interviews Add to research
Tungsten TotalAgility	4.1	8.7%	89%	22 interviews Add to research

Valuable Features

UiPath Document Understanding's most prized abilities encompass its machine learning capabilities, OCR technology, and integration ease. Users value its automation features for reducing manual tasks. The ability to handle diverse document formats, including images and handwritten content, stands out. Its Action Center facilitates human validation, enhancing extraction accuracy. Pre-trained models and AI components contribute to effective data processing, with users appreciating its adaptability and time-saving efficiencies.

"Recently, they have introduced GenAI, which allows us to extract documents even faster and without hurdles."
"UiPath Document Understanding has helped to free up staff's time for other projects, but the cost is high."
"Pre-trained models are valuable, and they work well."

Room for Improvement

UiPath Document Understanding is hindered by high costs and challenges with varying document formats and handwriting accuracy. Clients find the need for more AI capabilities and integration options, while OCR accuracy falls short, especially for signatures. The tool requires better support for multilingual documents and expanded preprocessing features. Pricing poses issues for smaller users, and improvements in automation, AI integration, and user interface are sought to boost capability and efficiency.

"If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices."
"We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number."
"They often ask us to go through the documentation first instead of directly explaining or addressing the root cause of issues."

ROI

UiPath Document Understanding achieves substantial ROI within a short period, evident in various organizations, with many experiencing this within months. Automation reduces labor costs by streamlining processes and freeing employees for other tasks. Businesses report cost savings and efficiency gains, even though the initial investment appears high. Time savings and error reduction are critical factors contributing to profitability, with significant improvements seen in the overall operational workflow and document processing capabilities.

Pricing

UiPath Document Understanding is often viewed as expensive, particularly for small enterprises, due to its AI unit-based pricing structure. Costs can escalate with additional fees for features like the Action Center and more licenses. Some users find the pricing fair for its value and flexibility, offering monthly or yearly plans. While its high price can deter some clients, enterprise users acknowledge potential savings and ROI justifying the investment.

"It is expensive. The license cost for UiPath Studio has risen to around 3.5 lakhs last year, and I am uncertain how much the increase will be this year. They have also increased the bot prices."
"UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate."
"I find the pricing to be fair."

Popular Use Cases

UiPath Document Understanding is primarily used for automating data extraction from documents like invoices, timesheets, and employee details. It's extensively applied in fields such as finance, HR, banking, healthcare, and manufacturing. Clients leverage it for processing structured and unstructured documents, improving efficiency, minimizing manual tasks, and ensuring accurate data entry in ERP systems. Machine learning enhances process automation through classification, extraction, and validation, significantly reducing manual intervention.

Service and Support

UiPath Document Understanding excels in customer service with responsive, helpful support, rated highly by most users. Many highlight prompt issue resolution and knowledgeable staff, particularly praising dedicated resources for account management. Some users mention slower response times for basic support, suggesting room for improvement. Different membership plans affect response speed. Instances of communication challenges exist, indicating a need for better understanding of user issues. Despite these, most experiences are rated favorably, reflecting dependable technical assistance.

Deployment

Initial setup of UiPath Document Understanding is generally straightforward for many users, with ease improving over time. Some report more complexity, particularly for on-premises setups or adapting to specific environments. Deployment speed varies; cloud integration is faster, while private cloud may take longer. Users emphasize the importance of prior knowledge, understanding input-process-output variables, and proper training to streamline setup. Familiarity with UiPath and technical specifications can significantly aid the process.

Scalability

UiPath Document Understanding maintains strong scalability, appealing to various companies for its capacity to handle increased document processing and cloud usage. Many highlight its capability with enterprise clients, although manual intervention and training needs could hinder scaling efforts. Cost concerns, including bot addition, sometimes impact expansion decisions. Some leverage the platform seamlessly across departments and systems with positive scaling ratings typically around eight to ten, while limitations exist with the community version. Use advances, like generative AI, to enhance it further.

Stability

UiPath Document Understanding is widely regarded as stable. Users have praised its consistency and lack of crashes, rating it from six to ten out of ten. The cloud-based nature enhances stability without frequent disruptions. Although users acknowledge room for improvement, they note that this often relates to process design rather than UiPath itself. Users mention needed improvements in AI and model learning, suggesting enhancements could further elevate stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our UiPath Document Understanding Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

16%

Manufacturing Company

Real Estate/Law Firm

Insurance Company

Government

Healthcare Company

University

Construction Company

Educational Organization

Energy/Utilities Company

Transportation Company

Retailer

Comms Service Provider

Non Profit

Outsourcing Company

Performing Arts

Pharma/Biotech Company

Agriculture

Hospitality Company

Recreational Facilities/Services Company

Legal Firm

Non Tech Company

Logistics Company

Media Company

Consumer Goods Company

Marketing Services Firm

Wholesaler/Distributor

Compare UiPath Document Understanding with alternative products

Learn more about UiPath Document Understanding

UiPath Document Understanding enhances data extraction by supporting numerous document formats and languages. Its capabilities range from processing invoices in finance to handling medical documents in healthcare. By integrating with systems such as SAP, it streamlines document classification and validation. The incorporation of OCR and machine learning allows for high accuracy, even with scanned and handwritten documents, while also enabling automation of tasks that formerly required significant manual intervention.

What are the key features of UiPath Document Understanding?

Machine Learning: Elevates data accuracy through AI-driven models.
OCR Capabilities: Optimizes extraction across multiple formats and languages.
Integration Flexibility: Connects with systems like SAP effectively.
Action Centers and Validation Stations: Facilitates user involvement in validations.
Pre-Built Algorithms: Improves efficiency, especially in invoice processing.

What benefits should be considered in reviews?

Manual Labor Reduction: Minimizes human input and related errors.
Accuracy Improvement: Increases precision in data extraction.
Flexibility: Adapts to a range of document types and formats.
Efficiency Boost: Speeds up processing times and reduces delays.

Across industries, companies use UiPath Document Understanding for automating document processing tasks. In finance, it handles invoice processing, while in healthcare it manages medical record extraction. In manufacturing, it streamlines document workflows, and in HR, it facilitates the handling of internal documents. Despite its advantages, users report challenges with handwriting accuracy, template diversity, and integration complexity. Enhancements in AI and OCR are desired to improve scanning and extraction from diverse languages and formats.