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Splunk Enterprise Platform Reviews

Vendor: Splunk
4.2 out of 5
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What is Splunk Enterprise Platform?

Explore data of any type and value — no matter where it lives in your data ecosystem. 
Drive business resilience by monitoring, alerting and reporting on your operations. 
Create custom dashboards and data visualizations to unlock insights from anywhere — in your operations center, on the desktop, in the field and on the go. 
Use data from anywhere across your entire organization so you can make meaningful decisions fast.

Get the Splunk Enterprise Platform Buyer's Guide and find out what your peers are saying about Splunk Enterprise Platform, Apache Superset, Splunk ITSI (IT Service Intelligence) and more!
Splunk Enterprise Platform is the #5 ranked solution in top Data Visualization solutions and top IT Alerting and Incident Management solutions. PeerSpot users give Splunk Enterprise Platform an average rating of 8.4 out of 10. Splunk Enterprise Platform is most commonly compared to Apache Superset: Splunk Enterprise Platform vs Apache Superset. Splunk Enterprise Platform is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a hospitality company, accounting for 12% of all views.
Buyer's Guide
Splunk Enterprise Platform
August 2025
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Helped 867,826 peers since 2012

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Splunk Enterprise Platform mindshare

Product category:
Data Visualization
As of September 2025, the mindshare of Splunk Enterprise Platform in the Data Visualization category stands at 1.6%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Data Visualization Market Share Distribution
ProductMarket Share (%)
Splunk Enterprise Platform1.6%
Tableau Enterprise20.6%
Apache Superset9.3%
Other68.5%
Data Visualization

PeerResearch reports based on Splunk Enterprise Platform reviews

TypeTitleDate
CategoryData VisualizationSep 21, 2025Download
ProductReviews, tips, and advice from real usersSep 21, 2025Download
ComparisonSplunk Enterprise Platform vs Tableau EnterpriseSep 21, 2025Download
ComparisonSplunk Enterprise Platform vs Apache SupersetSep 21, 2025Download
ComparisonSplunk Enterprise Platform vs Splunk Cloud PlatformSep 21, 2025Download
Suggested products
TitleRatingMindshareRecommending
Apache Superset4.19.3%100%12 interviewsAdd to research
Splunk ITSI (IT Service Intelligence)4.1N/A97%51 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Splunk Enterprise Platform's valuable features include data analysis, real-time processing, and ease of use. Users appreciate its customizable dashboards, log management, and integration with other applications. It provides robust security features and supports machine learning. Fast response time, adaptability, and versatility are highlighted. The platform excels in monitoring, visualization, and automation. Users benefit from strong performance and seamless data handling, making it ideal for enterprise needs. Its user-friendly interface and capabilities offer significant data insights.
  • "The platform has a powerful search engine, allowing the integration of custom AI such as ChatGPT, and it also has Phantom as a SOAR, which is more refined and gives more accurate results than any other AI integrated SIM tool."
  • "Splunk Enterprise Platform has a vast and versatile powerful search engine with which I can handle all queries, and creating use cases and the search and dashboard is the main selling point, allowing me to visualize live dashboards."
  • "Splunk Enterprise enhances data analytics with its AI capabilities."

Room for Improvement

Splunk Enterprise Platform needs improvements in integration with other tools, pricing, user-friendliness, and prebuilt dashboards. Manual processes should be automated, and more robust support and training are essential. Scalability and system configuration require enhancement to ease use for newcomers. Graphical capabilities, automation, and AI features could be expanded, potentially improving resource management. There is also a need for better log readability and dashboard customization to enhance overall user experience.
  • "The cost is the most significant area for improvement in Splunk Enterprise Platform, as it is quite expensive, causing many clients to differ due to this reason."
  • "The cost is the most significant area for improvement in Splunk Enterprise Platform, as it is quite expensive, causing many clients to differ due to this reason."
  • "The only problem I have with Splunk Enterprise Platform is that sometimes when I update a review, it takes time to receive confirmation emails."

ROI

Splunk Enterprise Platform contributes to improved productivity by reducing troubleshooting time. Users benefit from efficient fraud detection and streamlined data management, aiding decision-making processes. It saves users approximately 20 to 30 percent of their time, enhancing security and performance management. Customers appreciate its ease of use, prompting continued investment in training. It consolidates security operations, reducing the need for large teams, offering significant cost savings and efficient resource use with its lightweight design.

Pricing

Enterprise buyers consider Splunk Enterprise Platform to be expensive, with pricing primarily dependent on data ingestion levels rather than user count. The annual subscription model may include discounts for longer-term commitments, yet the cost is perceived as steep, often rated between seven and ten out of ten. Although Splunk offers a free tier, it might not suffice for organizations with significant data volumes. Flexibility and cost-efficiency remain key concerns, especially for smaller businesses and sectors handling extensive data logs.
  • "The tool is expensive."
  • "The solution's pricing increases with the amount of data used. This pricing model is acceptable because it aligns with the security features provided. It ensures that the price reflects the level of security and the amount of data we're managing."
  • "I have heard from my managers that Splunk Enterprise Platform is an expensive solution."

Popular Use Cases

Organizations primarily use Splunk Enterprise Platform for monitoring, alerting, and data visualization. They implement it for Security Incident and Event Management, application and infrastructure monitoring, and threat detection. The platform is used to manage logs from various sources, create dashboards, handle big data, and analyze security data. Users utilize it to provide insights, filter and extract specific information, and manage client data needs effectively, simplifying security management and performance tracking.

Service and Support

Splunk Enterprise Platform's customer service is generally rated positively. Technical support is accessible, though some users note delayed initial responses, relying on community resources. Average ratings range from five to eight out of ten. Some users manage with the community's help and escalate serious issues through the ticketing system. Customers appreciate holiday support availability. Improvement suggestions include more direct assistance. Many find community resources useful with positive remarks on Splunk Japan and ITSI's incident management.

Deployment

Many find Splunk Enterprise Platform's initial setup easy, especially with experience and proper documentation. Some report complexity, particularly for large deployments or specific processes. Setup time varies from a few minutes to several months, depending on the environment and requirements. Many benefit from community resources, though detailed planning for distributed clusters poses challenges. Organizations often note easier setups for smaller environments or when experienced teams handle deployment.

Scalability

Splunk Enterprise Platform is highly scalable, with users noting its ability to handle large data volumes effectively. Data management automation and robust clustering are key strengths, facilitating easy handling of thousands of users. While some scalability challenges arise with high data volumes, especially with the on-premise version, cloud options alleviate these issues. Scalability is consistently rated highly, generally falling between eight and ten, reflecting its suitability for various organizational needs.

Stability

Users report Splunk Enterprise Platform as highly stable, frequently rating its stability between eight and ten out of ten. It functions reliably in production environments, excels in fast and responsive searches, and supports efficient data querying. Some mention that, in complex setups, issues might surface due to dependencies. While rare, minor bugs do not significantly impact usage. The platform's security is commended, and its stability is deemed satisfactory overall.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Splunk Enterprise Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise20
By reviewers
By visitors reading reviews
Company SizeCount
Small Business27
Midsize Enterprise31
Large Enterprise64
By visitors reading reviews

Top industries

By visitors reading reviews
Hospitality Company
12%
Healthcare Company
11%
Manufacturing Company
11%
Insurance Company
11%
Financial Services Firm
10%
Educational Organization
6%
Performing Arts
5%
Government
3%
Recreational Facilities/Services Company
3%
Transportation Company
3%
Aerospace/Defense Firm
2%
Retailer
2%
Logistics Company
2%
Energy/Utilities Company
2%
University
2%
Construction Company
2%
Legal Firm
2%
Computer Software Company
2%
Pharma/Biotech Company
1%
Real Estate/Law Firm
1%
Media Company
1%
Renewables & Environment Company
1%
Consumer Goods Company
1%
Agriculture
1%
Comms Service Provider
1%
Outsourcing Company
1%

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Product Categories

Product Categories
Data Visualization
IT Alerting and Incident Management

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Splunk Enterprise Platform Reviews Summary
Author infoRatingReview Summary
SOC A2 at Innodata-ISOGEN4.5I’ve used Splunk Enterprise Platform extensively for building dashboards and anomaly detection; it's stable, scalable, and easy to manage, though its high cost is a drawback that has impacted client adoption.
Consultant at Artifield5.0I focus on threat detection for stock trading systems using Splunk Enterprise Platform. Its valuable features include citizen programming, matrix calculations, and a free Machine Learning Toolkit. However, it needs better graphics and enhanced deep learning capabilities on Splunk Cloud.
Manager Recruitment at tata elxsi3.5I use Splunk Enterprise Platform for review tasks due to its convenient and easy-to-navigate GUI, which streamlines my workflow and improves efficiency. Occasional delays in confirmation emails are minor, and overall, it saves me 20-30% of my time.
Regional Director at iSecureMind3.5I primarily use Splunk Enterprise Platform for real-time data analysis, appreciating its automation features despite needing enhancements. It is expensive and complex for newcomers but effective. Competitors like Exabeam, Fortinet, and Stellar Cyber provide more affordable options.
Manager - Anti-Fraud Strategy & System Solution Officer at a financial services firm with 10,001+ employees4.0I use Splunk Enterprise to analyze data logs and detect anomalies in transactions, enhancing fraud detection. Its flexible integration and real-time processing are valuable, although SPL's learning curve and processing power could improve. Splunk simplifies data management despite using alternate solutions like Elasticsearch.
Business General Manager at Mutex Systems4.0I use Splunk Enterprise Platform for various purposes like data visualization and data analytics with AI capabilities, which improve profit margins. However, I believe the integration through the GUI needs improvement in future updates for better usability.
Lead Security Engineer at AeoLogic Technologies4.0I use Splunk Enterprise Platform in my company for threat detection, incident response, and compliance reporting, valuing its deployment, monitoring, and incident management capabilities for DevOps. However, its dashboard, user interface, and setup process need significant improvement for user-friendliness.
Senior Consultant at HSBC4.0I use Splunk Enterprise Platform to monitor logs from various sources, utilizing tools like Universal Forwarder and AWS services. It effectively visualizes and analyzes data, though support can be inefficient, as initial interactions often involve delays.