NinjaOne vs Splunk Enterprise Platform comparison

NinjaOne and Splunk are both solutions in the IT Alerting and Incident Management category. NinjaOne is ranked #9 with an average rating of 8.4, while Splunk is ranked #5 with an average rating of 8.3. NinjaOne holds a 2.5% mindshare in IMS, compared to Splunk’s 2.4% mindshare. Additionally, 95% of NinjaOne users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

NinjaOne

Read 21 NinjaOne reviews

7,114 Views
285 Comparison Views

95% willing to recommend

Splunk Enterprise Platform

Read 35 Splunk Enterprise Platform reviews

1,142 Views
377 Comparison Views

94% willing to recommend

NinjaOne

Splunk Enterprise Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

NinjaOne and Splunk Enterprise Platform are leading solutions in IT management, focusing on device monitoring and data analytics, respectively. NinjaOne stands out for its user-friendliness and affordability, appealing to small businesses, while Splunk Enterprise Platform is preferred for its robust data analysis capabilities, making it ideal for larger organizations with complex data needs.

Features: NinjaOne provides efficient remote monitoring tools, robust device management, and an intuitive mobile app, positing itself as user-friendly, even for non-technical users. Its automated management, software deployment, and scheduling of scripts enhance its functionality. Splunk Enterprise Platform offers scalable data collection and processing abilities, notable for extensive customization and superior visualization features, facilitating in-depth data analysis and incident investigation.

Room for Improvement: NinjaOne could expand its third-party integration options and provide enhanced reporting capabilities. It also needs to refine its patch management and ticketing systems. On the other hand, Splunk Enterprise Platform can improve ease of use with additional out-of-the-box features, need stronger integration abilities, and consider pricing adjustments to attract smaller businesses. Dashboard functionality and automation tools are other areas needing attention.

Ease of Deployment and Customer Service: NinjaOne is flexible in public and hybrid cloud environments, praised for its customer service and active community. Splunk Enterprise Platform caters more to on-premises and hybrid solutions, offering reliable support but may present challenges with initial configurations for newcomers.

Pricing and ROI: NinjaOne presents competitive pricing, positioned well for small businesses, delivering rapid ROI primarily by enhancing productivity. Its pricing often includes integrations like TeamViewer. Splunk Enterprise Platform is generally costlier, targeting large enterprises with significant data demands but justifying its price with comprehensive security and analytics capabilities. Smaller businesses might view its pricing as less favorable without adaptations.

To learn more, read our detailed NinjaOne vs. Splunk Enterprise Platform Report (Updated: December 2025).

Buyer's Guide

NinjaOne vs. Splunk Enterprise Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.0

NinjaOne boosts productivity, saves time and costs, with ROI in six months, enhancing efficiency and quick problem resolution.

Sentiment score

6.3

Splunk Enterprise Platform enhances security, performance, and productivity, offering substantial financial savings through efficient data management and fraud detection.

NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.

Jörg Köhler

Owner at AvalisNT AG

I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.

Courtney Mcclellan

IT Support at Team Trinet

For more quotes and insights, download the NinjaOne report

Splunk Enterprise Platform saves approximately 20 to 30 percent of my time without having to perform different actions separately.

Madhu Shri

Manager Recruitment at tata elxsi

For more quotes and insights, download the Splunk Enterprise Platform report

Customer Service

Sentiment score

7.3

NinjaOne's customer support is highly rated, with effective documentation minimizing needs; some cite slow response times.

Sentiment score

6.7

Splunk Enterprise Platform's customer service is mixed; community and resources help, while response times and support vary in effectiveness.

Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.

Javier_Rodriguez

Cloud Consultant at i-Community AG

The customer support at NinjaOne is excellent, rated ten out of ten.

Jörg Köhler

Owner at AvalisNT AG

Customer support from NinjaOne is excellent.

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

For more quotes and insights, download the NinjaOne report

It is crucial for anyone looking to deploy Splunk Enterprise Platform to first certify for their courses, such as the Splunk Administrator and the Power User Administrator certifications, which address all troubleshooting queries.

FaisalKhan5

SOC A2 at Innodata-ISOGEN

When we encounter issues, we utilize the Splunk community, which I believe showcases a big advantage of Splunk due to its strong community support.

Muhammad Reza Aisyi

Security Consultant at ITSEC Asia

For more quotes and insights, download the Splunk Enterprise Platform report

Scalability Issues

Sentiment score

8.1

NinjaOne offers robust scalability, supporting diverse user needs and organizational growth while being praised for its adaptability.

Sentiment score

7.9

Splunk Enterprise Platform offers scalable solutions, efficiently managing large data volumes and user bases with optional cloud support for extended scalability.

I would rate the scalability of NinjaOne as ten out of ten.

Roy Levy

CEO AND CTO at DeserveIT

We easily install the agent on new servers and can create scripts to automate agent installation.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

The scalability of NinjaOne is good; we can add more as we grow.

Courtney Mcclellan

IT Support at Team Trinet

For more quotes and insights, download the NinjaOne report

Splunk allows for scalability, as you can start with an all-in-one instance and, as your deployment grows, split it into distributed deployment, such as separating the search head and indexers.

Muhammad Reza Aisyi

Security Consultant at ITSEC Asia

Some products can automatically scale, but Splunk requires manual configuration changes to achieve scale, which is slightly outdated compared to modern technologies.

F. Seki

Consultant at Artifield

If the server is down, I can upgrade the server resources or create a new node for performance optimization.

FaisalKhan5

SOC A2 at Innodata-ISOGEN

For more quotes and insights, download the Splunk Enterprise Platform report

Stability Issues

Sentiment score

8.0

Users regard NinjaOne as highly stable, appreciating consistent updates despite occasional minor issues following updates.

Sentiment score

8.2

Splunk Enterprise Platform is praised for stability, efficiency in handling data, and responsive search, despite occasional complex setup issues.

I would rate the stability a ten out of ten.

Jörg Köhler

Owner at AvalisNT AG

In the two years I have used it, I have never experienced any downtime or reliability issues.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

For more quotes and insights, download the NinjaOne report

It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.

F. Seki

Consultant at Artifield

Splunk Enterprise Platform is stable when not integrating or adding new devices continuously.

FaisalKhan5

SOC A2 at Innodata-ISOGEN

For more quotes and insights, download the Splunk Enterprise Platform report

Room For Improvement

Users seek improved antivirus integrations, mobile control, intuitive interface, flexible reporting, customization, and better platform support in NinjaOne.

Splunk Enterprise needs improvements in cost, user interface, scalability, automation, AI features, and better support and integration options.

Security and reporting, including business intelligence tools, are adequate.

Javier_Rodriguez

Cloud Consultant at i-Community AG

NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

For more quotes and insights, download the NinjaOne report

The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.

F. Seki

Consultant at Artifield

It is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.

Mohammed Hassan

Regional Director at iSecureMind

The cost is the most significant area for improvement in Splunk Enterprise Platform, as it is quite expensive, causing many clients to differ due to this reason.

FaisalKhan5

SOC A2 at Innodata-ISOGEN

For more quotes and insights, download the Splunk Enterprise Platform report

Setup Cost

NinjaOne offers affordable, subscription-based pricing with potential discounts, appealing to enterprises and educational institutions with tax exemptions.

Splunk Enterprise is expensive, with costs based on data ingestion; small businesses often seek alternatives despite a free tier.

The pricing for NinjaOne is appropriate for small companies.

Javier_Rodriguez

Cloud Consultant at i-Community AG

NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.

Jörg Köhler

Owner at AvalisNT AG

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

Courtney Mcclellan

IT Support at Team Trinet

For more quotes and insights, download the NinjaOne report

The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.

F. Seki

Consultant at Artifield

Splunk Enterprise Platform is expensive.

Mohammed Hassan

Regional Director at iSecureMind

Regarding pricing, I remember that Splunk is generally more expensive than SIEMs such as Microsoft Sentinel and Securonix, while it is also pricier than Elastic Security.

Muhammad Reza Aisyi

Security Consultant at ITSEC Asia

For more quotes and insights, download the Splunk Enterprise Platform report

Valuable Features

NinjaOne offers remote monitoring, automation, and integration with features like remote access and an efficient mobile app for management.

Splunk Enterprise excels in search, real-time processing, and integration, offering customizable dashboards and analytics for IT monitoring.

The software's automation tools have solved critical deployment problems for small businesses.

Javier_Rodriguez

Cloud Consultant at i-Community AG

A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.

Jörg Köhler

Owner at AvalisNT AG

Every month, every quarter, I see new features, and it is always evolving.

Roy Levy

CEO AND CTO at DeserveIT

For more quotes and insights, download the NinjaOne report

Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool.

FaisalKhan5

SOC A2 at Innodata-ISOGEN

The features that have proven most effective for real-time data analysis include parts of the platform and its automation capabilities.

Mohammed Hassan

Regional Director at iSecureMind

One valuable feature of Splunk Enterprise Platform is citizen programming, which allows users to manage and compute huge stream-based datasets easily using SPL language.

F. Seki

Consultant at Artifield

For more quotes and insights, download the Splunk Enterprise Platform report

Categories and Ranking

NinjaOne

Ranking in IT Alerting and Incident Management

9th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (24th), Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)

Splunk Enterprise Platform

Ranking in IT Alerting and Incident Management

5th

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Data Visualization (5th)

Mindshare comparison

As of January 2026, in the IT Alerting and Incident Management category, the mindshare of NinjaOne is 2.5%, up from 1.8% compared to the previous year. The mindshare of Splunk Enterprise Platform is 2.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management Market Share Distribution
Product	Market Share (%)
Splunk Enterprise Platform	2.4%
NinjaOne	2.5%
Other	95.1%

IT Alerting and Incident Management

Featured Reviews

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Read full review

FaisalKhan5

SOC A2 at Innodata-ISOGEN

Has streamlined data integration and enabled real-time dashboard visualizations through a powerful search engine

Splunk Enterprise Platform has a vast and versatile powerful search engine with which I can handle all queries, and creating use cases and the search and dashboard is the main selling point, allowing me to visualize live dashboards. The platform has a powerful search engine, allowing the integration of custom AI such as ChatGPT. Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool. In anomaly detection, I can live track anomalies and change the registry. Splunk Enterprise Platform serves as a time-saving solution because integrating other sources such as Syslog or router switch firewall is much easier.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Government

Manufacturing Company

Financial Services Firm

Healthcare Company

11%

Hospitality Company

11%

Insurance Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	23

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

See all answers

What needs improvement with NinjaOne?

One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.

See all answers

What do you like most about Splunk Enterprise Platform?

The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.

See all answers

What needs improvement with Splunk Enterprise Platform?

The cost is the most significant area for improvement in Splunk Enterprise Platform, as it is quite expensive, causing many clients to differ due to this reason. Otherwise, I don't see that Splunk ...

See all answers

What is your primary use case for Splunk Enterprise Platform?

I have implemented the complete Splunk Enterprise Platform structure in my previous organization, implementing the platform, creating use cases, dashboard queries, creating dashboards, and onboardi...

See all answers

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Product Reports

Buyer's Guide

NinjaOne

December 2025

Download NinjaOne product report

Buyer's Guide

Splunk Enterprise Platform

December 2025

Download Splunk Enterprise Platform product report

Overview

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Explore data of any type and value — no matter where it lives in your data ecosystem.
Drive business resilience by monitoring, alerting and reporting on your operations.
Create custom dashboards and data visualizations to unlock insights from anywhere — in your operations center, on the desktop, in the field and on the go.
Use data from anywhere across your entire organization so you can make meaningful decisions fast.

Splunk

Sample Customers

Status Pros, Mitchell and Company

Information Not Available

Buyer's Guide

NinjaOne vs. Splunk Enterprise Platform

December 2025

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