Try our new research platform with insights from 80,000+ expert users

Splunk Cloud Platform vs Splunk Enterprise Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Splunk Cloud Platform improved efficiency and visibility, with varied ROI; some users considered alternatives due to performance concerns.
Sentiment score
7.9
Splunk Enterprise offers improved security, efficiency, and reduced troubleshooting time, boosting ROI and decision-making for organizations.
Splunk Enterprise Platform saves approximately 20 to 30 percent of my time without having to perform different actions separately.
 

Customer Service

Sentiment score
5.6
Splunk Cloud Platform's customer service receives mixed reviews, with concerns about slow response times and inconsistent support quality.
Sentiment score
6.6
Satisfaction with Splunk Enterprise's support varies; users praise responsiveness but also rely on community resources and mention response delays.
Premium support is costly and may not always provide a satisfactory experience.
 

Scalability Issues

Sentiment score
7.3
Splunk Cloud Platform's scalability is highly praised for flexibility and efficiency, despite some cost concerns and data management challenges.
Sentiment score
7.9
Splunk Enterprise Platform is highly scalable, supporting many users efficiently, though some scalability issues arise at high data volumes.
Some products can automatically scale, but Splunk requires manual configuration changes to achieve scale, which is slightly outdated compared to modern technologies.
Splunk Enterprise Platform is scalable to some extent, which is acceptable.
 

Stability Issues

Sentiment score
7.9
Splunk Cloud Platform is highly stable, with reliable uptime, quick issue resolution, and strong performance for growing data demands.
Sentiment score
8.3
Splunk Enterprise is highly rated for stability, efficiently handling large data sets with responsive searches and minimal bugs.
It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.
 

Room For Improvement

Splunk Cloud Platform needs better support, performance, documentation, integration, ease of use, affordability, and more impactful dashboards.
Splunk Enterprise Platform requires enhanced integration, usability, automation, affordability, support, and AI capabilities with an easier setup and interface.
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
It is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
I feel this can be improved in terms of performance.
 

Setup Cost

Splunk Cloud Platform is costly due to data ingestion-based licensing, though users value its comprehensive features despite the expense.
Splunk Enterprise is costly but valued for its security, with pricing based on data ingestion and potential discounts.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.
Splunk Enterprise Platform is expensive.
 

Valuable Features

Splunk Cloud Platform excels in reporting, integrations, and security, offering fast data access and flexible, user-friendly features.
Splunk Enterprise Platform offers efficient data management, visualization, and integration, excelling in security, IT monitoring, and analytics.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
It saves time by allowing me to perform actions on a single platform instead of managing them separately.
Splunk's Machine Learning Toolkit is offered without charge, allowing users to incorporate machine learning in their business logic, aiding in procedures like threat hunting.
The features that have proven most effective for real-time data analysis include parts of the platform and its automation capabilities.
 

Categories and Ranking

Splunk Cloud Platform
Ranking in Data Visualization
3rd
Ranking in IT Alerting and Incident Management
3rd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
57
Ranking in other categories
No ranking in other categories
Splunk Enterprise Platform
Ranking in Data Visualization
4th
Ranking in IT Alerting and Incident Management
5th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Data Visualization category, the mindshare of Splunk Cloud Platform is 0.8%, up from 0.3% compared to the previous year. The mindshare of Splunk Enterprise Platform is 1.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization
 

Featured Reviews

Ian Gatundu - PeerSpot reviewer
It improves our visibility and decision-making while helping us meet compliance standards
The Cloud Platform interface is cleaner than Splunk Enterprise's monitoring console. You can easily understand what's happening with your indexes. It's more refined than Splunk Enterprise's console, but they have the same feel and function. It's easy to monitor multiple cloud environments because you can create custom dashboards for any use case you may have. It offers good visibility because it integrates with the ITSI app, providing a clear overview of your environment. Integrating Splunk with other components on the cloud and network resources is effortless because it can collect data from various sources, including stored data from long-term storage. Splunk's reporting offers a good visualization of your data. You can visualize the statistics based on your searches. It produces some helpful graphs that enable you to easily compare what's happening in your search. It's very comprehensive.
Kundan Nagare - PeerSpot reviewer
Offers excellent data analysis and visualization capabilities
I use the Platform to monitor my IT infrastructure. There are apps for Linux and Windows servers that capture performance metrics like CPU and memory usage. These metrics are collected and sent to the blank index through forwarders. Splunk helps with security information and event management by detecting and monitoring network equipment and firewalls. It saves searches for specific terms, like threats, in firewall logs. When a match is found, it alerts about potential security breaches, helping to detect and address them. The real-time processing capability in Splunk enhances data monitoring by centrally collecting all data. This allows for easy searching and scheduling of searches, reducing the need for manual intervention. The dashboard and visualization features in Splunk impact data analysis by providing a clear status of data analysis. Users can create customized views for management, helping them understand what is happening within the infrastructure more effectively. I would recommend Splunk to others, especially from the CIM perspective. Its data analysis and visualization capabilities are unmatched, making it an excellent choice for SIM. Overall, I would rate Splunk Enterprise Platform as a nine out of ten.
report
Use our free recommendation engine to learn which Data Visualization solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
30%
Financial Services Firm
12%
Retailer
5%
Pharma/Biotech Company
5%
Hospitality Company
16%
Financial Services Firm
14%
Manufacturing Company
13%
Healthcare Company
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
Splunk Cloud is considered too expensive, with its two product offerings both being costly. I would rate the cost an eight out of ten, with ten being the most costly.
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity. It has not kept pace with competitors over recent years, and integration with the Cisco ecosystem a...
What do you like most about Splunk Enterprise Platform?
The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.
What needs improvement with Splunk Enterprise Platform?
While Splunk Enterprise Platform is a good product, it is expensive. Additionally, it is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
What is your primary use case for Splunk Enterprise Platform?
We are working with AppDynamics, Splunk Enterprise Platform, and other Splunk products. However, the main use case here is with Splunk Enterprise Platform.
 

Overview

 

Sample Customers

Mindtouch
Information Not Available
Find out what your peers are saying about Splunk Cloud Platform vs. Splunk Enterprise Platform and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.