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Splunk Enterprise Platform vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Splunk Enterprise offers improved security, efficiency, and reduced troubleshooting time, boosting ROI and decision-making for organizations.
Sentiment score
7.2
ThoughtSpot enhances value with time savings, ease of use, and reduced costs, but user adoption affects ROI.
Splunk Enterprise Platform saves approximately 20 to 30 percent of my time without having to perform different actions separately.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly.
 

Customer Service

Sentiment score
6.6
Satisfaction with Splunk Enterprise's support varies; users praise responsiveness but also rely on community resources and mention response delays.
Sentiment score
6.8
ThoughtSpot's customer support is praised for responsiveness but critiqued for depth, with mixed ratings on problem resolution.
I stopped opening tickets due to insufficient and untimely responses.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
The knowledge base for ThoughtSpot is less robust compared to others.
 

Scalability Issues

Sentiment score
7.9
Splunk Enterprise Platform is highly scalable, supporting many users efficiently, though some scalability issues arise at high data volumes.
Sentiment score
7.2
ThoughtSpot offers effective scalability and growth, but may require improvements in role management and advanced preparation tools.
Some products can automatically scale, but Splunk requires manual configuration changes to achieve scale, which is slightly outdated compared to modern technologies.
Splunk Enterprise Platform is scalable to some extent, which is acceptable.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
The platform does not have technical problems with scaling data or connections.
As our data has grown, I have validated huge datasets and complex models without significant issues.
 

Stability Issues

Sentiment score
8.3
Splunk Enterprise is highly rated for stability, efficiently handling large data sets with responsive searches and minimal bugs.
Sentiment score
7.1
ThoughtSpot is stable and fast for large datasets but faces occasional downtime, feature gaps, and integration challenges.
It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
The upgrades are smooth with no downtime, which is super important.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
 

Room For Improvement

Splunk Enterprise Platform requires enhanced integration, usability, automation, affordability, support, and AI capabilities with an easier setup and interface.
ThoughtSpot lacks visualization flexibility, geospatial options, customization, integration tools, and better organization, lagging behind Power BI and Tableau.
The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
It is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
I feel this can be improved in terms of performance.
Currently, it is not as customizable as the options available on Power BI or Tableau.
Handling governance when there are many models and dashboards is complex.
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
 

Setup Cost

Splunk Enterprise is costly but valued for its security, with pricing based on data ingestion and potential discounts.
ThoughtSpot offers competitive, flexible pricing between Tableau and Power BI, with options suited to various organizational needs.
The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.
Splunk Enterprise Platform is expensive.
HubSpot is expensive.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
 

Valuable Features

Splunk Enterprise Platform offers efficient data management, visualization, and integration, excelling in security, IT monitoring, and analytics.
ThoughtSpot's search-based functionality enables intuitive data exploration, empowering non-technical users to create reports and improve business efficiency.
The features that have proven most effective for real-time data analysis include parts of the platform and its automation capabilities.
One valuable feature of Splunk Enterprise Platform is citizen programming, which allows users to manage and compute huge stream-based datasets easily using SPL language.
It saves time by allowing me to perform actions on a single platform instead of managing them separately.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
 

Categories and Ranking

Splunk Enterprise Platform
Ranking in Data Visualization
4th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
33
Ranking in other categories
IT Alerting and Incident Management (5th)
ThoughtSpot
Ranking in Data Visualization
14th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
BI (Business Intelligence) Tools (18th), Embedded BI (8th)
 

Mindshare comparison

As of May 2025, in the Data Visualization category, the mindshare of Splunk Enterprise Platform is 1.6%, up from 0.9% compared to the previous year. The mindshare of ThoughtSpot is 2.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization
 

Featured Reviews

Kundan Nagare - PeerSpot reviewer
Offers excellent data analysis and visualization capabilities
I use the Platform to monitor my IT infrastructure. There are apps for Linux and Windows servers that capture performance metrics like CPU and memory usage. These metrics are collected and sent to the blank index through forwarders. Splunk helps with security information and event management by detecting and monitoring network equipment and firewalls. It saves searches for specific terms, like threats, in firewall logs. When a match is found, it alerts about potential security breaches, helping to detect and address them. The real-time processing capability in Splunk enhances data monitoring by centrally collecting all data. This allows for easy searching and scheduling of searches, reducing the need for manual intervention. The dashboard and visualization features in Splunk impact data analysis by providing a clear status of data analysis. Users can create customized views for management, helping them understand what is happening within the infrastructure more effectively. I would recommend Splunk to others, especially from the CIM perspective. Its data analysis and visualization capabilities are unmatched, making it an excellent choice for SIM. Overall, I would rate Splunk Enterprise Platform as a nine out of ten.
Sushma Polavarapu - PeerSpot reviewer
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
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Top Industries

By visitors reading reviews
Hospitality Company
16%
Financial Services Firm
14%
Manufacturing Company
13%
Healthcare Company
12%
Financial Services Firm
23%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Enterprise Platform?
The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.
What needs improvement with Splunk Enterprise Platform?
While Splunk Enterprise Platform is a good product, it is expensive. Additionally, it is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
What is your primary use case for Splunk Enterprise Platform?
We are working with AppDynamics, Splunk Enterprise Platform, and other Splunk products. However, the main use case here is with Splunk Enterprise Platform.
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing is on the higher end but reasonable for what ThoughtSpot offers.
What needs improvement with ThoughtSpot?
There are a few areas where ThoughtSpot could improve. A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters. We had to c...
What is your primary use case for ThoughtSpot?
Currently, our company is using ThoughtSpot ( /products/thoughtspot-reviews ) for marketing reporting. We build reports based on the tables in the cloud, utilizing the outlet views for ThoughtSpot ...
 

Overview

 

Sample Customers

Information Not Available
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Splunk Enterprise Platform vs. ThoughtSpot and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.