Splunk Cloud Platform Reviews

Name: Splunk Cloud Platform
Brand: Splunk
Rating: 4.1 (58 reviews)

4.1 out of 5

58 reviews
94% willing to recommend

What is Splunk Cloud Platform?

Splunk Cloud Platform is widely used for log management, security monitoring, application performance monitoring, troubleshooting, data aggregation, and IT operations. It centralizes logs from numerous sources, enabling detailed analysis, incident detection, and effective dashboard creation.

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Splunk Cloud Platform is the #3 ranked solution in top Data Visualization solutions and top IT Alerting and Incident Management solutions. PeerSpot users give Splunk Cloud Platform an average rating of 8.2 out of 10. Splunk Cloud Platform is most commonly compared to Apache Superset: Splunk Cloud Platform vs Apache Superset. Splunk Cloud Platform is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 30% of all views.

Buyer's Guide

Splunk Cloud Platform

April 2025

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Featured Splunk Cloud Platform reviews

Ian Gatundu

System engineer at Agile Cloud Ltd

The Cloud Platform interface is cleaner than Splunk Enterprise's monitoring console. You can easily understand what's happening with your indexes. It's more refined than Splunk Enterprise's console, but they have the same feel and function. It's easy to monitor multiple cloud environments because you can create custom dashboards for any use case you may have. It offers good visibility because it integrates with the ITSI app, providing a clear overview of your environment. Integrating Splunk with other components on the cloud and network resources is effortless because it can collect data from various sources, including stored data from long-term storage. Splunk's reporting offers a good visualization of your data. You can visualize the statistics based on your searches. It produces some helpful graphs that enable you to easily compare what's happening in your search. It's very comprehensive.

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Lakshman Kanuru

Module Lead at ValueLabs

The product's deployment phase was straightforward, especially compared to the ones I have dealt with in the past. The solution is deployed on a hybrid cloud model. For deployments starting from scratch, I deal with the documentation part. I prefer to look through Splunk's recommendations on the limits of how much the server configuration should be while trying to meet the configuration requirements of the consumer. In general, I deal with whatever configuration files are needed and how the consumers want to approach it, like if it should be a heavy forwarder or universal forwarder or if they don't want to directly ingest data to the indexer bypassing the heavy forwarder. Basically, I try to understand the consumer requirements before taking care of the deployment part. For a limited deployment involving four to five servers, only a single person is required. If the deployment involves twenty to thirty servers, the number of people required to deploy the product will have to be increased depending on the requirements, and my company will also have to manage everything. The number of people required for deployment is based on the capacity at which my company plans to do the deployment. My company has the entire Splunk Enterprise package, and we have many universal forwarders set up at fifty different locations. In around twenty locations, universal forwarders have been set up. My company also has fifteen indexes that directly send data to indexers. My company also has four heavy forwarders that collect information from applications like Azure. My company uses add-ons with the heavy forwarders in Splunk.

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Mark Furman

Security Engineer at White Lodging

The Splunk Cloud Platform has improved our observability. We can see a lot more information both good and bad, but at least we have the information. It is important that Splunk Cloud Platform has visibility into our cloud-native environments. It comes to observability. And with the visibility, we're able to link, especially with our cloud environment, with Azure the correlations for threat reporting, correlations for account breaches, and correlations for compromised data ex-filtration that's going in and out. Splunk Cloud Platform has improved our mean time to resolution. It stepped down our investigation times. An investigation that used to take ten minutes is now down to five or six minutes per incident. It offers real-time threat detection by continuously analyzing incoming logs and correlations. These trigger pre-defined alerts, and any suspicious activity will be reported within five or six minutes. Splunk Cloud has saved costs through time savings. I can focus that time on other tasks improving productivity. We saw time to value within the first month of implementing the Splunk Cloud Platform. Splunk Unified Platform helps consolidate networking, security, and IT observability tools. We're primarily focusing on the security area and building out the correlations. We haven't moved to the infrastructure side yet. That is something we have on our company roadmap.

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Splunk Cloud Platform mindshare

Product category:

As of May 2025, the mindshare of Splunk Cloud Platform in the Data Visualization category stands at 0.8%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Visualization

PeerResearch reports based on Splunk Cloud Platform reviews

Type	Title	Date
Category	Data Visualization	May 12, 2025	Download
Product	Reviews, tips, and advice from real users	May 12, 2025	Download
Comparison	Splunk Cloud Platform vs Tableau	May 12, 2025	Download
Comparison	Splunk Cloud Platform vs Qlik Sense	May 12, 2025	Download
Comparison	Splunk Cloud Platform vs Splunk Enterprise Platform	May 12, 2025	Download

Title	Rating	Mindshare	Recommending
Apache Superset	4.1	11.2%	100%	5 interviews Add to research
Splunk ITSI (IT Service Intelligence)	4.1	N/A	97%	50 interviews Add to research

Valuable Features

Splunk Cloud Platform's most valuable features include powerful log aggregation, dashboarding, and reporting capabilities. Users appreciate its search functionality, enabling rapid data retrieval and issue identification across extensive infrastructures. It integrates smoothly with various cloud environments like AWS and Azure, offering end-to-end visibility. Automation in alerts and monitoring reduces mean resolution time. The cloud-based management simplifies infrastructure oversight, providing flexibility, scalability, and improved business resilience.

"The real-time search capability of this product enhances operational decision-making, and it's very convincing."
"The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs."
"The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs."

Room for Improvement

Splunk Cloud Platform requires cost optimization and improved integration capabilities. Users experience challenges with performance, support response time, and difficulty customizing dashboards. The documentation is often insufficient and the interface is not user-friendly, especially for beginners. The limitations in configuration access and the reliance on support for changes frustrate users. Real-time data processing and security enhancement are suggested. There is a need for enhanced AI features and more effective learning resources for better usability.

"The disadvantage of Splunk Cloud Platform is that its integration process should be improved."
"The return on investment with Splunk Cloud Platform has been poor. There is a significant possibility we will be replacing it in the next quarter or two."
"Extracting meaningful insights beyond essential log data proves challenging due to the product's reliance on manual processes."

ROI

Users experience ROI through faster decision-making and increased operational efficiency. Splunk Cloud Platform provides visibility into systems, reducing stress and time to resolve issues. It aids in streamlined monitoring, delivering value without managing infrastructure. Some see efficient cost management and notable savings after transitioning from on-premises to cloud. Enhanced observability improves real-time response capabilities. While some face high costs, they receive significant functionality, resulting in time efficiencies and improved performance.

Pricing

The pricing for Splunk Cloud Platform is considered high, with costs largely based on data ingestion volume. Many enterprise users find it offers significant value, though its expense can be prohibitive, especially for smaller organizations. Licensing is typically annual, with additional costs for premium features. Some prefer the SVC-based model, citing potential savings despite the risk of unpredictable costs. Overall, the platform is pricier compared to competitors but delivers extensive features.

"I would rate the cost an eight out of ten, with ten being the most costly."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"Splunk Cloud Platform is an expensive solution."

Popular Use Cases

Splunk Cloud Platform serves as a centralized log aggregator, primarily used for IT security, cybersecurity intelligence, log management, and performance monitoring. Companies use it to consolidate logs from on-premises environments for security investigations, application monitoring, and troubleshooting. It supports data correlation and visualization with dashboards, alerts, and reports, improving insights into network and application activity, while enhancing security compliance and operational efficiency.

Service and Support

Customers express mixed experiences with Splunk Cloud Platform's customer service and support. Premium customers report responsive support, while others face slow responses. Some note the need for issue escalation and lack of proactive assistance. Many appreciate knowledgeable staff but desire improved communication and speed. Support ratings vary from three to nine out of ten, with many expressing satisfaction but also frustration over occasional inefficient processes and frequent team changes.

Deployment

Initial setup of Splunk Cloud Platform is generally straightforward and easy, with deployment speed depending on log sources and environment size. Some organizations found the process complex, requiring weeks or months, especially for large-scale or on-premises migrations. Professional services and internal expertise often assisted. The setup sometimes involved access control, data ingestion, and architectural discussions. Organizations experienced challenges with learning curves and required maintenance post-deployment, but many successfully completed the task with Splunk's support.

Scalability

Splunk Cloud Platform is praised for its scalability, allowing easy adaptation to user needs. It scales effectively, handling data growth with added resources, but cost concerns exist. Users note it's scalable, handling extensive data ingestion. Despite some licensing-related challenges, many find it adaptable. Scalability ratings range from 8 to 10 out of 10. Users appreciate its expandability in various environments, though some mention resource constraints slowing certain operations.

Stability

Splunk Cloud Platform is praised for its stability and reliability. Users report minimal downtime and high availability. Instances of outages or minor performance issues are infrequent and quickly addressed. Some mention minor capacity needs or custom challenges, but those are typically resolved efficiently. Users rate stability positively, often citing percentages around 99.5% to 99.9%. Continuous improvements and quick issue resolutions are highlighted as strengths, making users confident in its performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Splunk Cloud Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

30%

Financial Services Firm

12%

Retailer

Comms Service Provider

University

Pharma/Biotech Company

Government

Educational Organization

Media Company

Manufacturing Company

Hospitality Company

Insurance Company

Healthcare Company

Real Estate/Law Firm

Wholesaler/Distributor

Logistics Company

Non Profit

Transportation Company

Construction Company

Legal Firm

Performing Arts

Energy/Utilities Company

Paper And Forest Products

Engineering Company

Consumer Goods Company

Recreational Facilities/Services Company

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Learn more about Splunk Cloud Platform

Companies across various industries leverage Splunk Cloud Platform for cybersecurity, compliance, user activity monitoring, and alerts. It helps in managing cloud environments, optimizing data storage costs, and enhancing customer insights with effective data visualization. The platform's robust capabilities include customizable reporting, flexible log sending, powerful search features, and seamless integration with other systems. Users monitor multiple environments and platforms effortlessly with the cloud infrastructure maintained by Splunk. Despite its advantages, users find the pricing steep, support ineffective, and encounter performance issues with large data volumes. Integration challenges, limited training resources, and insufficient documentation also pose concerns.

What are the most important features of Splunk Cloud Platform?

Customizable Reporting and Dashboards: Design personalized reports and visual dashboards.
Quick Setup: Rapid deployment and setup process.
Flexible Log Sending: Send logs seamlessly from multiple sources.
Powerful Search Capabilities: Conduct detailed log event searches efficiently.
Easy Integration: Integrates easily with other systems.
End-to-End Visibility: Complete monitoring of the IT infrastructure.
Automated Monitoring: Real-time automated oversight.
Federated Search: Search across multiple data sources.
User-Friendly Interface: Intuitive and accessible design.

What benefits can users expect from Splunk Cloud Platform?

Business Resilience: Improved continuity and reduced downtime.
Enhanced Cybersecurity: Advanced security features and compliance.
Performance Improvement: Better system performance and faster issue resolution.
Cost Optimization: Efficient data storage and cost management.
Customer Insights: Enhanced analytics for better understanding of customer behavior.

Splunk Cloud Platform is implemented across industries including finance, healthcare, retail, and technology. Organizations use it to enhance cybersecurity measures, meet compliance requirements, monitor user activities, and issue automated alerts. In finance, it assists in fraud detection and compliance. In healthcare, it ensures data security and regulatory adherence. Retailers use it for customer behavior analysis and performance monitoring, while technology companies benefit from its troubleshooting and log management capabilities. Despite its powerful features, companies face challenges with pricing, support, and integration that require consideration during implementation.