SAP Analytics Hub Reviews

Users find SAP Analytics Hub pricing suitable for large enterprises with substantial data needs, while smaller companies might opt for alternatives like Microsoft Power BI. SAP's costs start at $1,000,000 annually, with potential additional customization fees. Users suggest engaging in detailed discussions to tailor pricing and licensing to specific requirements. Despite being deemed expensive, many rate its pricing highly for aligning with business needs. The solution targets businesses of all sizes with a highly assertive approach.

• "The product is expensive."
• "It is an expensive solution."
• "They are pursuing a highly assertive approach to target businesses of all sizes within the industry."

SAP Analytics Hub is utilized primarily for consolidating reports and queries into a unified interface. It serves as a platform for creating dashboards and facilitating cross-functional reporting across multiple modules. Primary use cases include analytics and integration planning, data reporting, and analyzing SAP ERP data. Organizations employ it across various business processes and sectors to effectively analyze data.

SAP is recognized for excellent technical support, offering 24-hour assistance and various support options. Customers have found the service valuable, especially during complex issues that required extensive time to resolve. However, some users find the response speed lacking and suggest improvements in this area. Technical support is sometimes rated seven out of ten, indicating room for enhancement. Customer service is generally regarded as satisfactory, though opinions on technical support vary.

Users encounter challenges during SAP Analytics Hub's initial setup due to its complexity and integration preferences with SAP ERP. While difficult, the configuration leads to robust functionality. SAP BW and BusinessObjects add additional layers of complexity but offer stability post-configuration. Training takes time due to multiple reporting tools. SAP Lumira simplifies deployment with compatibility features. Initial setup is time-consuming but efficient in handling difficult tasks. Modifications require significant effort. Users rate the setup experience around seven out of ten.

Users generally find SAP Analytics Hub scalable, highlighting its use of micro-services for efficient scaling. Some mention its granular capabilities for data detail, rating scalability between five and nine for large enterprises while noting challenges in configuration. New users lack extensive scaling experience, viewing it suitable for medium to large organizations, not for smaller entities. The architecture's complexity is acknowledged, requiring more advanced setup knowledge.

Stability is consistently noted for SAP Analytics Hub, with many highlighting it as highly stable and mature. Users frequently rate its stability around eight or nine out of ten. Though regarded as stable, some mention it is an upcoming innovation still in the stabilization phase. Managed services contribute to its reliable performance, with no significant issues reported.