Samsung Knox is a comprehensive security platform designed to protect mobile devices and data. It offers a suite of features tailored for enterprise use, ensuring robust security and management capabilities.
Product | Market Share (%) |
---|---|
Samsung Knox | 5.3% |
Microsoft Intune | 32.7% |
Workspace ONE UEM | 11.1% |
Other | 50.9% |
Type | Title | Date | |
---|---|---|---|
Category | Enterprise Mobility Management (EMM) | Aug 27, 2025 | Download |
Product | Reviews, tips, and advice from real users | Aug 27, 2025 | Download |
Comparison | Samsung Knox vs Microsoft Intune | Aug 27, 2025 | Download |
Comparison | Samsung Knox vs Workspace ONE UEM | Aug 27, 2025 | Download |
Comparison | Samsung Knox vs Jamf Pro | Aug 27, 2025 | Download |
Title | Rating | Mindshare | Recommending | |
---|---|---|---|---|
Microsoft Intune | 4.1 | 32.7% | 94% | 298 interviewsAdd to research |
Workspace ONE UEM | 4.1 | 11.1% | 84% | 101 interviewsAdd to research |
Samsung Knox customer service is praised for timely responses, often resolving issues the same day. Business-to-business support is tailored and escalates as needed. Support includes various tiers, with some reporting slight response delays from mid-tier. Samsung's response time may be slow until escalated or when contacting their TAM. Companies report effective communication with headquarters and key account managers. Regional differences exist, with certain locations offering support through R&D teams or partners.
Company Size | Count |
---|---|
Small Business | 4 |
Midsize Enterprise | 1 |
Large Enterprise | 3 |
Company Size | Count |
---|---|
Small Business | 117 |
Midsize Enterprise | 36 |
Large Enterprise | 119 |
Samsung Knox provides a multilayered security framework for businesses, encompassing encryption, app management, and malware protection. It is integrated into Samsung devices, allowing IT admins to manage and secure fleets of smartphones and tablets seamlessly. Users benefit from simplified deployment and consistent updates that safeguard against emerging threats.
What are the most important features of Samsung Knox?Samsung Knox is widely adopted across industries such as healthcare, finance, and government. In healthcare, it secures patient data on mobile devices used by medical staff. Financial institutions use Knox to protect transaction information and customer details. Government agencies rely on its robust security for handling confidential communications and data.
Author info | Rating | Review Summary |
---|---|---|
Consultant at a consultancy with 10,001+ employees | 4.0 | I've found Samsung Knox to be a reliable and scalable solution for managing large numbers of devices, but its main limitation is that it only supports Samsung devices, unlike other MDM platforms that support various OEMs. |
Works | 5.0 | I predominantly use Samsung Knox for enterprise security, appreciating its secure, user-friendly features like Knox E-FOTA One for automated updates and Secure Folder for data separation. I recommend enhancing its API for better integration with other products. |
Technical Consultant at Stefanini North America and APAC | 4.5 | I've found Samsung Knox effective for managing Samsung devices, offering seamless zero-touch enrollment and security updates, though its lack of support for non-Samsung devices and slow support responses limit its flexibility compared to other MDM solutions. |
Chief Information Officer at Cordero y Asociados S.L. - Cordero Informáticos | 5.0 | I use Samsung Knox to manage and secure devices across multiple industries, appreciating its centralized platform, broad device support, and cost-effectiveness, though iPhone management features need improvement. Overall, it significantly enhances efficiency and device security. |
R&D/Pre sales Solution Expert | 2.0 | I used Samsung Knox in a large educational deployment, facing configuration challenges and system bypasses. While it offers useful UEM features, its deployment is complex and less competitive in pricing compared to alternatives, though we still promote it selectively. |
IT Technologist at Medtronic | 4.0 | I’ve used Samsung Knox for nearly two years to manage Android devices for clients, valuing its enrollment, configuration, and firmware control tools, though setup has a learning curve and update scheduling in E-FOTA could be improved. |
Product Manager of Samsung Knox at Mercurial Minds | 5.0 | I find Samsung Knox to be a secure, efficient MDM solution that improves device management and sales operations, though pricing could be better. Its setup is seamless, supports large deployments, and integration with existing IT infrastructure is straightforward. |
Solution Consultant at Zetacom | 4.5 | We primarily use Samsung Knox for healthcare customers, valuing its remote support and integration features. Although it needs improvements like private DNS and license assignments, it's a comprehensive solution compared to alternatives like SOTI MobileControl and MobileIron. |