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Palo Alto Networks Cortex XSOAR Reviews

4.2 out of 5
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What is Palo Alto Networks Cortex XSOAR?

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Palo Alto Networks Cortex XSOAR mindshare

Product category:
As of June 2025, the mindshare of Palo Alto Networks Cortex XSOAR in the Security Orchestration Automation and Response (SOAR) category stands at 10.8%, down from 12.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)

PeerResearch reports based on Palo Alto Networks Cortex XSOAR reviews

TypeTitleDate
CategorySecurity Orchestration Automation and Response (SOAR)Jun 7, 2025Download
ProductReviews, tips, and advice from real usersJun 7, 2025Download
ComparisonPalo Alto Networks Cortex XSOAR vs Microsoft SentinelJun 7, 2025Download
ComparisonPalo Alto Networks Cortex XSOAR vs Splunk SOARJun 7, 2025Download
ComparisonPalo Alto Networks Cortex XSOAR vs IBM Security QRadarJun 7, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Sentinel4.118.2%93%97 interviewsAdd to research
IBM Security QRadar4.07.6%91%209 interviewsAdd to research
 
 
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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
Educational Organization
5%
Retailer
4%
Healthcare Company
4%
Comms Service Provider
4%
Media Company
3%
Insurance Company
3%
University
3%
Construction Company
3%
Energy/Utilities Company
3%
Real Estate/Law Firm
3%
Outsourcing Company
2%
Non Profit
2%
Performing Arts
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Legal Firm
1%
Consumer Goods Company
1%
Marketing Services Firm
1%
Logistics Company
1%
Pharma/Biotech Company
1%
Engineering Company
1%

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Palo Alto Networks Cortex XSOAR customers

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Palo Alto Networks Cortex XSOAR reviews

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Enterprise Security Architect V at FirstEnergy
Verified user of Palo Alto Networks Cortex XSOAR
May 12, 2025
Customization supports seamless workflow while data influx challenges response time

Pros

"What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali."

Cons

"One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quickly we can access the information needed for investigation."
NikhilSharma2 - PeerSpot user
Manager at Deloitte
Verified user of Palo Alto Networks Cortex XSOAR
Aug 29, 2024
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation

Pros

"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."

Cons

"The user interface (UI) is quite heavy and takes time to load, which is a major drawback."
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR. Updated May 2025
855,156 professionals have used our research since 2012.
Engineerinfosec67 - PeerSpot user
Presale Engineer at Westcon-Comstor
Verified user of Palo Alto Networks Cortex XSOAR
Dec 24, 2024
Automate security event orchestration with tailored integration capabilities

Pros

"Each incident collected is orchestrated with automation that selects the security analyst to be involved, or provides complex execution plans for managing security incidents."

Cons

"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside. "
Shubham Pandharpote - PeerSpot user
Cyber Security Analyst at Altisec Technologies Pvt Ltd
Verified user of Palo Alto Networks Cortex XSOAR
Sep 25, 2024
Enhanced security operations through automation and advanced playbook creation

Pros

"The most valuable features of Cortex XSOAR include its vast library of plugins, which allow us to integrate various tools and solutions seamlessly."

Cons

"Creating complex playbooks using coding languages, such as Python, could be easier."
Chetankumar Savalagimath - PeerSpot user
Delivery Manager at a tech services company with 1,001-5,000 employees
Verified user of Palo Alto Networks Cortex XSOAR
Nov 4, 2023
Scalable, with the ability to handle a large number of integrations and inbuilt ITSM management

Pros

"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary. "

Cons

"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs. "
AS
Works at a educational organization with 10,001+ employees
Verified user of Palo Alto Networks Cortex XSOAR
Jul 30, 2023
Has good integration capabilities and a helpful technical support team

Pros

"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."

Cons

"The platform’s setup procedures could be streamlined compared to one of its competitors. "
Jasmin Surani - PeerSpot user
Senior Cybersecurity Engineer (Security Operations & Engineering) at a manufacturing company with 10,001+ employees
Verified user of Palo Alto Networks Cortex XSOAR
Jan 7, 2024
Automates tasks and reducing manual effort and efficient security orchestration

Pros

"The most valuable feature is its capability to automate responses and collect information for any security event before you even delve into the details. It's a vast product with an active roadmap, so I'm satisfied with it for now. It's very efficient at data collection and correlation. "

Cons

"There is room for improvement in support. The response time could be faster."
Henok Tsegaye - PeerSpot user
BDM/Chief Information Officer at Afcor PLC
Verified user of Palo Alto Networks Cortex XSOAR
Apr 25, 2024
A user-friendly solution simplifying security with easy configuration

Pros

"The solution is user-friendly and easy to configure."

Cons

"Palo Alto needs to develop more AI-centric products. "
Hey, I use Palo Alto Networks Cortex XSOAR here at Margate Net. Want to hear about my experience?
Donald Keeber - PeerSpot user