


ThreatConnect TIP and Palo Alto Networks Cortex XSOAR compete in the threat intelligence and security orchestration market. ThreatConnect has an edge in integration capabilities, while Cortex XSOAR excels with its advanced automation features.
Features: ThreatConnect TIP integrates well with various security tools, offers customizable intelligence reporting, and supports dynamic threat data management. Palo Alto Networks Cortex XSOAR provides extensive automation capabilities, a vast library of plugins for seamless tool integration, and user-friendly playbook-driven incident response. Cortex XSOAR's superior automation and comprehensive playbook library are significant advantages supporting sophisticated security operations.
Room for Improvement: ThreatConnect TIP could enhance its automation features, improve user interface intuitiveness, and expand its library of pre-built playbooks for faster deployment. Palo Alto Networks Cortex XSOAR has room to streamline deployment processes, improve AI-driven threat intelligence tools, and enhance documentation for ease of use, despite its comprehensive setup.
Ease of Deployment and Customer Service: ThreatConnect TIP offers streamlined deployment with integrative ease supported by dedicated customer service, making it user-friendly. Cortex XSOAR, while offering a more complex deployment due to its capabilities, provides proactive support to accommodate extensive automation needs, suitable for enterprises requiring hands-on assistance and support.
Pricing and ROI: ThreatConnect TIP presents a cost-effective setup with promising ROI due to its integrative efficiency. Conversely, Cortex XSOAR involves higher costs but offers considerable ROI through its transformative automation and orchestration advantages, proving worthwhile for organizations prioritizing advanced automation despite the initial investment.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
We are positioning Palo Alto Networks Cortex XSOAR, which can be used in the SOC and do a lot of automation for the customer.
We have reduced manual analyst effort by thirty to forty percent.
This trust has led to an increase in sales because customers are confident we can protect their data.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Eight out of ten times, they provide valuable help.
Their support has been better than Anomali's and they are more responsive.
The technical support provided by Palo Alto Networks Cortex XSOAR is good.
They have been responsive, knowledgeable, and helpful.
I just like their customer support because, within a short period of contacting them, they are able to help navigate issues.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
The scalability of Palo Alto Networks Cortex XSOAR supports our growth and security needs because we can integrate various tools and continuously add more capability.
Palo Alto Networks Cortex XSOAR has very good application capabilities and is highly scalable.
The issues with scalability arise from the speed of some integrations, as not all are perfectly tuned by Palo.
ThreatConnect supports scalability by allowing us to identify threats and share information within our team networks.
Most of the time, the system is stable as long as the components that they integrate with are stable.
I have never faced any downtime or issues.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
The system works smoothly even when I navigate deep into the playbook section.
I would rate the stability and reliability of Palo Alto Networks Cortex XSOAR as a nine.
Sometimes, when using the solution, it slows down, affecting our ability to mitigate threats.
Torq should offer default templates that can directly scan firewall data and automate actions.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
The deployment requires integration and the development of integration modules.
One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quickly we can access the information needed for investigation.
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play.
The pricing is high for smaller organizations, so it would be beneficial to have tiered pricing.
ThreatConnect Threat Intelligence Platform (TIP) could be improved by simplifying the user interface to better fit day-to-day analyst workflow.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
For customers, it is zero versus $20 million, which is why they have to make a decision.
The pricing seems a bit high for smaller companies.
Generally, the pricing and setup cost are on the higher side.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Execution of automatic tasks for collecting, enriching, and correlating security events from hundreds of different technologies.
If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier.
We have implemented automation features, such as automated responses to email threats and automatic configuration of target devices for blocking specific IPs.
The features are simple to use, and the interface is user-friendly, making it easy to navigate and apply the solutions.
The API-first architecture that enables us to perform custom integration with other products and real-time distribution.
| Product | Mindshare (%) |
|---|---|
| Palo Alto Networks Cortex XSOAR | 8.8% |
| Torq | 3.7% |
| ThreatConnect Threat Intelligence Platform (TIP) | 3.2% |
| Other | 84.3% |



| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 9 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 23 |
| Large Enterprise | 4 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Palo Alto Networks Cortex XSOAR enhances security operations automation and integration. Users rely on its incident management capabilities and machine learning to improve response times and efficiency.
Cortex XSOAR stands out for its capability to automate and orchestrate security tasks through customizable playbooks and robust third-party integrations. Its analytics offer insights into incidents, while machine learning prioritizes alerts and reduces false positives. Despite its powerful features, users note room for improvement in documentation, interface design, and integration capabilities. Cost and complexity in setup and deployment are also concerns. Users in security operations centers benefit significantly from automated data enrichment, streamlined incident response, and efficient handling of threats like phishing and endpoint management.
What are the key features of Cortex XSOAR?Cortex XSOAR is implemented across industries for automating and streamlining security operations. Organizations use it to create playbooks, integrate with security tools, and automate repetitive tasks, thereby improving the efficiency of their security operations centers and incident management processes.
ThreatConnect Threat Intelligence Platform provides a comprehensive solution for operational threat intelligence. It effectively ingests and enriches data, aligning with intelligence requirements for seamless application across security operations.
ThreatConnect TIP stands out by integrating threat intelligence with orchestration for streamlined threat management. It simplifies the user experience with a customizable interface assisting security teams in operationalizing insights across multiple teams without disruption. The platform automates threat scoring and optimizes threat correlation and response, ensuring timely threat detection and protection. Collaboration with Polarity and Risk Quantifier accelerates actionable intelligence, while support and patch management enhance overall user experience. Although improvements in integration processes and training accessibility are necessary, the platform aggregates threat data for efficient threat mitigation.
What are the key features of ThreatConnect TIP?In industries focusing on security, ThreatConnect TIP supports teams in identifying and mitigating security threats through automation. Integrated with cybersecurity networks, it assists in endpoint protection, SOC management, and vulnerability management, being pivotal in threat investigation and intelligence dissemination.
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