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Elastic Security vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
AI-SOC (13th), AI-Powered Security Automation (2nd)
Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (8th), Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (15th), Extended Detection and Response (XDR) (8th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of January 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.9%, up from 4.5% compared to the previous year. The mindshare of Elastic Security is 4.9%, down from 5.2% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 8.9%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR8.9%
Elastic Security4.9%
Torq4.9%
Other81.3%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at ClusterPower
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"What I appreciate most about Torq is that it is an essential part of our system."
"I like that it's a SIEM platform. I like that I can sell Elastic Security quickly. Elastic Security has a large community that can support users."
"It's a good platform and the very best in the current market. We looked at the Forester report from December 2022 where it was said to be a leader."
"The most valuable features of Elastic Security are it is open-source and provides a high level of security."
"The solution is quite stable. The performance has been good."
"The most valuable feature is the speed, as it responds in a very short time."
"We've found the initial setup to be quite straightforward."
"The most valuable feature of Elastic Security is that you can install agents, and they are not separately licensed."
"Just the ability to do a lot more than just up-down is nice, which a lot of people take for granted."
"The product’s stability is good."
"The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"The most valuable features of Cortex XSOAR include its vast library of plugins, which allow us to integrate various tools and solutions seamlessly."
"The solution is easy to deploy."
"The solution is user-friendly and easy to configure."
"The pricing is very good."
"I have found the solution very useful, it integrates well with other platforms."
 

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Sometimes, the solution isn't the easiest to use."
"Upgrades currently released as stacks when it should be a plugin or an extension to save removal and reinstallation."
"Improvements in Elastic Security could include refining and normalizing queries to make them more user-friendly, enhancing the user experience with better documentation, and addressing any latency issues."
"If the documentation were improved and made more clear for beginners, or even professionals, then we would be more attracted to this solution."
"It's a little bit of a learning curve to understand the logic of searching for things and trying to find what you're looking for in Elastic Security."
"It would be better if Elastic Security had less storage for data. My customers do not like this. Other vendors have local support in different countries, but Elastic Security doesn't. I would like to have Operational Technology (OT) security in the next release."
"The initial configuration and setup are complicated and not straightforward."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"I think they should increase their collaboration base."
"It is not a very scalable solution."
"It's quite lagging and not very fast."
"The complexity of Cortex XSOAR has a trade-off with its versatility. The deployment requires integration and the development of integration modules."
"The solution's technical support could be better."
"The solution should be made a bit cheaper."
"The price of the solution could be improved."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
 

Pricing and Cost Advice

Information not available
"The base product is open-source but if you need advanced security features then you need to pay for the subscription. Elastic Security's price is reasonable in some cases and in other cases it's not."
"The solution is not expensive and costs around ten dollars a month."
"We are using the free, open-source version of this solution."
"The solution is free."
"Its price is fine. Its licensing works on a yearly basis. We have to renew the license every year. I also have a good experience with Darktrace. When we buy Darktrace, we get training free of cost, which is not there in Elastic. We have to pay extra for training. There is certainly room for improvement."
"We use the open-source version, so there is no charge for this solution."
"I can say that the product is cheaply priced."
"It is easy to deploy, easy to use, and you get everything you need to become operational with it, and have nothing further to pay unless you want the OLED plugin."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"There is a yearly license required for this solution and it is expensive."
"The solution's cost is reasonable."
"Cortex XSOAR's price could be lower."
"There is a perception that it is priced very high compared to other solutions."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The pricing is fair. The pricing reflects the value and feature set it offers."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Healthcare Company
7%
Computer Software Company
12%
Government
10%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise11
Large Enterprise15
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise25
 

Questions from the Community

What needs improvement with Torq?
From our research and testing with the tool, we determined there need to be modifications and changes to train the LL...
What is your primary use case for Torq?
I used Torq for conducting one of the proof of evaluations for a vendor we are connected with. I am currently working...
What advice do you have for others considering Torq?
One of our members uses AWS, and we receive their feed. This involves triaging AWS-related logs. While I do not have ...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it con...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. ...
 

Also Known As

No data available
Elastic SIEM, ELK Logstash
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Elastic Security vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.