We performed a comparison between Arctic Wolf Managed Detection and Response and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The agents give pretty good visibility into what is happening at the endpoint."
"The most valuable aspect of this solution is the managed detection and response component."
"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."
"The visibility into our endpoints is huge."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"The product provides integrations with several different SaaS applications."
"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"After an easy onboarding, the monitoring started immediately."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The product can automate security tasks."
"Many different playbooks are available and can be customized."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
"The solution provides threat intelligence with EDR."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"The solution is very reliable."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"More integrations with various security tools to improve data ingestion would be beneficial."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"We need an easier way to audit and act on agents."
"If you are not in the security field, this can be difficult to figure out from time to time."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"In the future, I would like to see a summary report."
"The implementation process could be a little more streamlined."
"There is room for improvement in support. The response time could be faster."
"I think they should increase their collaboration base."
"There is room for improvement in terms of the pricing model."
"The solution's correlation rules and playbooks should be improved."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"The configuration of the solution could improve it is difficult."
"There should be an on-premise version available for customers to have different choices."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
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Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in SOC as a Service with 42 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary MDR, Huntress, Microsoft Defender Experts for Hunting and Trend Micro Managed XDR, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Microsoft Sentinel, Fortinet FortiSOAR and Siemplify. See our Arctic Wolf Managed Detection and Response vs. Palo Alto Networks Cortex XSOAR report.
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