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Palo Alto Networks Cortex XSOAR Reviews

4.2 out of 5
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What is Palo Alto Networks Cortex XSOAR?

Featured Palo Alto Networks Cortex XSOAR reviews

Palo Alto Networks Cortex XSOAR mindshare

Product category:
As of April 2026, the mindshare of Palo Alto Networks Cortex XSOAR in the Security Orchestration Automation and Response (SOAR) category stands at 8.6%, down from 11.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR8.6%
Microsoft Sentinel11.2%
Splunk SOAR7.6%
Other72.6%
Security Orchestration Automation and Response (SOAR)

PeerResearch reports based on Palo Alto Networks Cortex XSOAR reviews

TypeTitleDate
CategorySecurity Orchestration Automation and Response (SOAR)Apr 16, 2026Download
ProductReviews, tips, and advice from real usersApr 16, 2026Download
ComparisonPalo Alto Networks Cortex XSOAR vs Microsoft SentinelApr 16, 2026Download
ComparisonPalo Alto Networks Cortex XSOAR vs Splunk SOARApr 16, 2026Download
ComparisonPalo Alto Networks Cortex XSOAR vs TorqApr 16, 2026Download
Suggested products
TitleRatingMindshareRecommending
IBM Security QRadar4.05.7%90%217 interviewsAdd to research
Microsoft Sentinel4.111.2%93%108 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 8, 2026

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise23
By reviewers
By visitors reading reviews
Company SizeCount
Small Business315
Midsize Enterprise172
Large Enterprise650
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
7%
Government
6%
Comms Service Provider
5%
Retailer
5%
Healthcare Company
4%
Educational Organization
4%
University
4%
Insurance Company
3%
Energy/Utilities Company
3%
Outsourcing Company
3%
Performing Arts
3%
Media Company
3%
Construction Company
3%
Real Estate/Law Firm
3%
Transportation Company
2%
Marketing Services Firm
2%
Non Profit
2%
Wholesaler/Distributor
2%
Consumer Goods Company
2%
Legal Firm
2%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Aerospace/Defense Firm
1%
Logistics Company
1%
Wellness & Fitness Company
1%
Pharma/Biotech Company
1%

Compare Palo Alto Networks Cortex XSOAR with alternative products

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Palo Alto Networks Cortex XSOAR customers

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Palo Alto Networks Cortex XSOAR Reviews Summary
Author infoRatingReview Summary
Enterprise Security Architect V at FirstEnergy4.5I find Palo Alto Networks Cortex XSOAR a highly customizable and automatable central hub for incident response, despite occasional system slowdowns with high alert volumes. Setup was easy, and it aids metric tracking, though support has time zone challenges.
Lead Application Security Engineer Iv at a financial services firm with 5,001-10,000 employees4.5I value Cortex XSOAR for its security automation, playbooks, and integrations, dramatically improving SOC efficiency. My main concern is the poor UI/UX, and initial setup challenges, though stability and scalability are generally strong.
Vice President, Technology at Cache Digitech Pvt Ltd.3.0As a reseller, I find Palo Alto Networks Cortex XSOAR offers good automation, analytics, and integrations, with great support. However, its high cost limits it to larger companies, and it needs more low-code features. I rate it 6/10.
Assistant Security Architect at Cloudnomics4.0I use Cortex XSOAR for malware incidents, valuing its automation and marketplace for reducing MTTR. Yet, I find playbook creation difficult for junior analysts, despite the product's stability, scalability, and easy integration.
Manager at Deloitte4.5I find XSOAR excellent for automation, compliance, and multi-language scripting, making orchestration easy. Its heavy UI and high licensing costs are major drawbacks, but it delivers significant ROI for mature SOCs.
Presale Engineer at Westcon-Comstor4.0I use Cortex XSOAR as a stable and scalable orchestration automation platform for security events, rating it 8/10. While its versatility and automation are valuable, its complexity and integration requirements mean deployment isn't easy.
BDM/Chief Information Officer at Afcor PLC4.0I find Palo Alto Networks Cortex XSOAR user-friendly, stable, and easy to configure. It needs more AI-centric products, more connectors, and a lower price, though its playbooks are good. I rate it 8/10.
Cyber Security Analyst at Altisec Technologies Pvt Ltd5.0I find Cortex XSOAR excellent for streamlining security and automating complex playbooks. Its vast integration library and scalability are valuable, though Python playbook creation can be tedious. I've experienced great stability and support, rating it 10/10.