NetApp HCI [EOL] Reviews

Name: NetApp HCI [EOL]
Brand: NetApp
Rating: 4.0 (32 reviews)

4.0 out of 5

32 reviews
88% willing to recommend

169 followers

What is NetApp HCI [EOL]?

NetApp HCI is the only true enterprise-scale hyper converged cloud infrastructure. NetApp HCI comes in a 2 RU chassis with 4 node expansion slots.

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Featured NetApp HCI [EOL] reviews

Massimiliano Bartolozzi

Chief Information Officer at Lucart S.p.A.

We got three crashes in one year. NetApp's support was very difficult to engage with. We have an SLA of onsite support within 24 hours. They did not respect any SLA. They came after three days, and they did not have the spare part. They had to find the spare part. I also suspect that they gave me a reconditioned one and not a new one, but it is only my impression. I don't know whom to call in order to complain. Their support is not at all good. From 2022 on, the support approach changed totally and now they are one of our best-performing vendors.

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EdwardHoppe

Senior SAN / Systems Engineer at a pharma/biotech company with 10,001+ employees

From an infrastructure standpoint, we needed to have more cohesiveness between our teams. We set that out as a goal for our HCI team - realizing that's a concern and/or issue. We solved that, which helped us to deploy in a more efficient manner. Therefore, we can get the capacity for the customer in a more efficient manner in a much faster time frame than former methods. We've done a lot of consolidation with far fewer storage side manipulations. Cluster-wise, I've been able to put more compute resources into one cluster versus maybe three or four in the older environment. It helps our organization from the standpoint of less administration. The solution has resulted in a more efficient use of compute resources, because as far as our compute nodes go, we've diminished them by probably 35 percent. This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in for storage and compute nodes. We are avoiding those costs.

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Ketan-Patel

Pre-sales Solution Architect at SHI international corp

One of the most valuable features of the solution is that they have taken something like 400 steps and compiled it into like 30 steps to install it. That level of simplification is one of the best things I've ever seen in any appliance in the market. Normally when you build an appliance, you have to go through an extended installation process. But once you collect all the IP's that you need to for this appliance, the NetApp engine does all the rest of the work for you. So instead of leaving it on the operator to do all the work, the appliance does it. That is one of the features that I have seen in any appliance that really simplifies a lot of the work you would otherwise have to do for setup.

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PeerResearch reports based on NetApp HCI [EOL] reviews

Type	Title	Date
Category	HCI	May 9, 2025	Download
Product	Reviews, tips, and advice from real users	May 9, 2025	Download

Title	Rating	Mindshare	Recommending
Nutanix Cloud Infrastructure (NCI)	4.3	8.6%	94%	197 interviews Add to research

Valuable Features

"It is scalable, and NetApp Deployment Engine (NDE) makes its deployment easier."
"It is highly scalable. Their support is also extremely good."
"NetApp HCI is a stable solution."

Room for Improvement

"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."