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NetApp HCI [EOL] vs Pivot3 comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Pivot3
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
HCI (25th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
reviewer1124199 - PeerSpot reviewer
Senior IT Manager at a healthcare company with 5,001-10,000 employees
Stable, good technical support, and the the visual encoding works well
The most valuable feature is the visual encoding I would like to see better video compression. Snapshot notification would be a good addition. The price of this solution is high compared to the competitors, so it should be lowered. I have been using Pivot3 for between four and five years. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"It offers the ability to scale on demand which is important to the burst capability of scaling up and scaling down."
"The solution has generally affected storage performance in our organization by adding a high-performance storage option into the environment."
"It has automated a lot of workloads. It has automated us from ticketing a large number to a very small number."
"The most valuable feature is the convergence."
"It's an all-flash solution. NetApp guarantees 3-to-1 or more than 3-to-1. It has guaranteed performance, like 15K IOPS per node."
"NetApp HCI is used for enterprise-scale hybrid cloud infrastructure and we are using the standard version."
"The ability of this solution to scale on-demand is great."
"One feature we found useful was the product's complete ability to integrate with vCenter."
"The technical support is very good."
"It greatly streamlined the time it took to scale out the enterprise and it completely eliminated the need for a SAN/Storage engineer, with the simplicity the Pivot3 Stack Manager brought with it for managing storage."
"The most valuable feature is the visual encoding."
"The most valuable feature is the ease of implementation."
 

Cons

"The price should be lowered. It's a little expensive."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"The initial setup is very painful. It's not straightforward, requires a lot of knowledge to get it going."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
"I would like to have the ability to replicate to multiple sites."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"The price of this solution is high compared to the competitors, so it should be lowered."
"Snapshot notification would be a good addition."
"Marketing needs improvement."
"One of the biggest problems with HCI vendors was the lack of flexibility for adding resources."
"In the next release, I would like to see compatibility and support for critical applications, like SAP."
 

Pricing and Cost Advice

"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"All the licenses are included when you buy the program."
"The price of the solution is okay but could improve."
"Its pricing is lower than our previous solution."
"Our fees are approximately $100,000 yearly."
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Top Industries

By visitors reading reviews
Construction Company
22%
Financial Services Firm
10%
Outsourcing Company
9%
Marketing Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
No data available
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
SNHMC, HPD Software, The Hurlingham Club, NHS, Rochester Police Department, The Doe Run Company, 101 Casino, Seattle-Tacoma International Airport
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