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NetApp HCI [EOL] vs Pivot3 comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Pivot3
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
HCI (26th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
reviewer1124199 - PeerSpot reviewer
Senior IT Manager at a healthcare company with 5,001-10,000 employees
Stable, good technical support, and the the visual encoding works well
The most valuable feature is the visual encoding I would like to see better video compression. Snapshot notification would be a good addition. The price of this solution is high compared to the competitors, so it should be lowered. I have been using Pivot3 for between four and five years. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NetApp HCI is a stable solution."
"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"Everything we've moved over runs two times faster and in some cases, a lot faster, far more than twice, which our users noticed."
"Since implementing this solution, we have to do less work."
"I like how the solution gives you the ability to basically grow compute and storage separately, and there is no compute processing used for storage IO so that means that the compute is purely satisfying user workloads."
"It's an all-flash solution. NetApp guarantees 3-to-1 or more than 3-to-1. It has guaranteed performance, like 15K IOPS per node."
"The best thing about the product is this is the only appliance in the market that separates control of storage from compute."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"The most valuable feature is the ease of implementation."
"The technical support is very good."
"The most valuable feature is the visual encoding."
"It greatly streamlined the time it took to scale out the enterprise and it completely eliminated the need for a SAN/Storage engineer, with the simplicity the Pivot3 Stack Manager brought with it for managing storage."
"One feature we found useful was the product's complete ability to integrate with vCenter."
 

Cons

"The price of the solution is okay but could improve."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"It would be great if they took something like kernel storage and integrated straight into the NetApp as well."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
"I would like to see the implementation process improved."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"It is difficult to get acclimated to all the new features quickly. The onboard process could be improved to bring clients up to speed faster."
"Snapshot notification would be a good addition."
"One of the biggest problems with HCI vendors was the lack of flexibility for adding resources."
"The price of this solution is high compared to the competitors, so it should be lowered."
"Marketing needs improvement."
"In the next release, I would like to see compatibility and support for critical applications, like SAP."
 

Pricing and Cost Advice

"Its price is comparable to the competitors in the market."
"The licensing fees are renewed annually."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"The price of the solution is okay but could improve."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Our fees are approximately $100,000 yearly."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
No data available
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
SNHMC, HPD Software, The Hurlingham Club, NHS, Rochester Police Department, The Doe Run Company, 101 Casino, Seattle-Tacoma International Airport
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