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NetApp HCI [EOL] vs Pivot3 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Pivot3
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
HCI (26th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
reviewer1124199 - PeerSpot reviewer
Senior IT Manager at a healthcare company with 5,001-10,000 employees
Stable, good technical support, and the the visual encoding works well
The most valuable feature is the visual encoding I would like to see better video compression. Snapshot notification would be a good addition. The price of this solution is high compared to the competitors, so it should be lowered. I have been using Pivot3 for between four and five years. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the SolidFire interface."
"The solution is very scalable."
"We have seen two to three million dollars of OPEX savings by deploying this and getting rid of older equipment."
"The stability is fantastic; in my mind, it's one of the best storage products and the software around it has got to be the best across all different storage environments."
"NetApp HCI's ability to scale on demand is a differentiator in the marketplace."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
"The benefits for our organization are the performance that we're able to get out of it, as well as the guaranteed minimum performance from a storage perspective."
"The most valuable feature is the ease of implementation."
"It greatly streamlined the time it took to scale out the enterprise and it completely eliminated the need for a SAN/Storage engineer, with the simplicity the Pivot3 Stack Manager brought with it for managing storage."
"The most valuable feature is the visual encoding."
"One feature we found useful was the product's complete ability to integrate with vCenter."
"The technical support is very good."
 

Cons

"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"The price of the solution is okay but could improve."
"We went with a different solution and having run that for a while, I would say that there is a lot more than they could do to make it more streamlined."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"Because I like block mode, I'd like to see SAN connectivity. I would like to be able to easily put it into my current environment."
"It is easy to install now, but could potentially be even simpler."
"In the next release, I would like to see compatibility and support for critical applications, like SAP."
"Snapshot notification would be a good addition."
"Marketing needs improvement."
"One of the biggest problems with HCI vendors was the lack of flexibility for adding resources."
"The price of this solution is high compared to the competitors, so it should be lowered."
 

Pricing and Cost Advice

"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Its pricing is lower than our previous solution."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"The price of the solution is okay but could improve."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Our fees are approximately $100,000 yearly."
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Top Industries

By visitors reading reviews
Construction Company
21%
Financial Services Firm
10%
Marketing Services Firm
9%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
No data available
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
SNHMC, HPD Software, The Hurlingham Club, NHS, Rochester Police Department, The Doe Run Company, 101 Casino, Seattle-Tacoma International Airport
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