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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (4th), HCI (9th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CDP is an important feature for avoiding data loss in the event of ransomware attacks. You need more storage capacity, however, you get the possibility to return at any time and use the data saved up to that point. The recovery is much faster than with a classic restore."
"Good security with this solution."
"I found the solution to be very stable."
"It is a well-proven, automated management tool in all dynamic provisioning, auto-tiering, great performance, parallel I/O, cache speed mechanism, etc."
"The most useful feature of SANsymphony is that it's able to manage any brand of block storage."
"Technical support is amazing; it is very fast and always has a solution in no time."
"We are now able to run a hot standby solution for our virtual systems with separated server rooms (in case of fire), and so we can minimize downtimes of our IT infrastructure."
"The solution's most valuable feature is its versatility, with there being support for all new hardware technologies and platforms, disc mirroring and very effective auto tiering."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers."
"HCI has provided us with efficiencies and mobilities similar to that of the public cloud."
"The most valuable feature of this solution is the SolidFire interface."
"It's an all-flash solution. NetApp guarantees 3-to-1 or more than 3-to-1. It has guaranteed performance, like 15K IOPS per node."
"It offers the ability to scale on demand which is important to the burst capability of scaling up and scaling down."
"The scalability is great, because it can scale independently."
"The most valuable feature, currently, is the density of the system as hardware, as I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, and there are cost savings, obviously."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
 

Cons

"I would like to see reporting added, such as a monthly connectivity report."
"DataCore is currently working with Veeam software for a better integration; this is my only desired missing feature today."
"Unified storage (all block, objects, and files) should be in a single storage pool with unified storage concepts, hence providing the user with whatever they want."
"DataCore needs a more efficient and better way to keep track of metrics and counters so that we can do baseline analysis to measure performance."
"Datacore is developing a new WebUI with new dashboards. It is a good idea as the classic GUI is lacking dashboards."
"If you're dealing with big databases or transactional databases, it might not be the best-suited solution. The design of DataCore's solution isn't oriented towards this type of data."
"Even though it is easy to administrate, the initial installation and configuration can be complicated."
"The current view in the GUI is too simple and we cannot see clearly cold data or hot data."
"The problem is that it needs to be much more stable, for example, when I want to do the upgrade to 1.7 that just released, I also need to issue a ticket to the support guy in India and he asked me to deploy another mlock. There are a lot of manual steps compared with other products."
"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"The initial setup is very painful. It's not straightforward, requires a lot of knowledge to get it going."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"It doesn't have all the data points we need and all the historical data that I would like."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"The product needs better support for installing the operating system on the machine."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
 

Pricing and Cost Advice

"Make sure you are made aware of the annual subscription cost when purchasing."
"Pricing has improved but it is still expensive."
"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems."
"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"The licensing fees are renewed annually."
"The price of the solution is okay but could improve."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Its pricing is lower than our previous solution."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Its price is comparable to the competitors in the market."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Manufacturing Company
13%
Computer Software Company
10%
Outsourcing Company
6%
Construction Company
14%
Marketing Services Firm
12%
Comms Service Provider
8%
Wholesaler/Distributor
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
What is your primary use case for DataCore SANsymphony?
I usually recommend DataCore SANsymphony for companies in the domain of research, energy, governmental, and education.
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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