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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
58
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (4th), HCI (7th), Storage Performance (2nd)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DataCore SANsymphony's stability is okay."
"The ability to pool the storage to leverage thin-provisioning is a huge saving in space and costs."
"The support is excellent."
"The solution's most valuable feature is its versatility, with there being support for all new hardware technologies and platforms, disc mirroring and very effective auto tiering."
"During the maintenance periods, on any part of the storage or VMware migration, we have had no downtime."
"Auto-tiering to obtain performance at a lower cost without the customer having to purchase ultra-fast storage is great."
"The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress)."
"DataCore has helped provide flexible, highly available, high-performance storage that otherwise would have been outside our price range."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"It is easy to set up, and you don't have to do much work to get it to do what it needs to do."
"The solution integrates well with all the other applications that we use on our environment."
"Our goal with NetApp HCI is to have no single point of failure."
"HCI definitely improved how flexible we scale, and our entrance into the cloud. The features are very rich, in terms of both avenues. It's helped us flexibly move and shift our workloads around, back and forth."
"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
 

Cons

"The cost is becoming prohibitive since they moved to a subscription model."
"There is room for improvement in the graphical interface."
"I would like to see SMPA (Shared Multi-Port Array) technology developed with the aim of allowing a configuration identical to other storage arrays."
"Unified storage (all block, objects, and files) should be in a single storage pool with unified storage concepts, hence providing the user with whatever they want."
"The solution could be better packaged and marketed."
"In my opinion, there should be improvements in how to get and filter logs."
"The main problem is there is no DataCore OS."
"Problem detection could be easier. It should help customers identify problems very quickly because it's not easy to analyze on the platform today."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"I would like to see the implementation process improved."
"It would be great if they took something like kernel storage and integrated straight into the NetApp as well."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"I would like to see a better upgrade process, like the one that ONTAP has."
"The problem is that it needs to be much more stable, for example, when I want to do the upgrade to 1.7 that just released, I also need to issue a ticket to the support guy in India and he asked me to deploy another mlock. There are a lot of manual steps compared with other products."
"They could improve the packaging."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
 

Pricing and Cost Advice

"The solution is cost effective."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems."
"The pricing and licensing are better with DataCore."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"Pricing has improved but it is still expensive."
"Its pricing is lower than our previous solution."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"The licensing fees are renewed annually."
"The price of the solution is okay but could improve."
"Its price is comparable to the competitors in the market."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
14%
Comms Service Provider
10%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise21
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
Before choosing DataCore SANsymphony, I did not evaluate other options.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
DataCore SANsymphony can be improved with high availability as it offers synchronous mirroring between physical and separate sites to ensure business continuity and disaster recovery. I do not have...
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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