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NetApp HCI [EOL] vs VxRail comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
VxRail
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
135
Ranking in other categories
HCI (1st)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
AO
Technical architect at a manufacturing company with 10,001+ employees
Streamlines resource management through centralized automation and automatic upgrades
The most valuable feature of VxRail is the VxRail Manager, which centralizes resources like storage built with vSAN. It provides a unified way to access these resources, making management straightforward. Another benefit is the fully automated upgrade process, which is completed with just one click through the VxRail Manager. This centralization and automation enhance efficiency significantly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's simple, flexible, powerful; we've been able to move most of our workload to it and we've seen increased performance across the board."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"The scalability is great, because it can scale independently."
"We like SnapMirror and we've been using it for many years. We also like the object storage tools, as well as cloud sync for customers wanting to integrate between the cloud and local."
"I like how the solution gives you the ability to basically grow compute and storage separately, and there is no compute processing used for storage IO so that means that the compute is purely satisfying user workloads."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"Scalability is easy with VxRail, and I would rate it almost a ten out of ten."
"I like the managed updates; they are really nice in VxRail, everything comes packaged, the updates are much easier than with other solutions that I've had to work with, and anything through the update manager will be guaranteed to work as VMware is integrated into the hardware side of it to validate that the patches they provide will work, so there is less risk."
"With VxRail, you can just go ahead and add a node without disrupting the existing environment, which works very well."
"We enjoy the ease of management since all of the resources are located on one box — one single point of support."
"If you're looking for simplification of operations, this is a great solution to implement."
"An HCI environment is more cost-effective than utilizing a traditional SAN, because with storage and computing altogether, you don't necessarily have to involve the networking team as much and you don't necessarily need somebody that understands Brocade's or Cisco Fiber Channel switches, because you have it all right there."
"Better performance, smaller footprint, lower heat, and power dissipation, faster to deploy and easier to manage."
"The low latency and response times and having a virtualized environment within a single computer are valuable. I have no physical elements, and I can optimize or balance my data depending on the sales volume that I have in a specific store."
 

Cons

"We went with a different solution and having run that for a while, I would say that there is a lot more than they could do to make it more streamlined."
"The problem is that it needs to be much more stable, for example, when I want to do the upgrade to 1.7 that just released, I also need to issue a ticket to the support guy in India and he asked me to deploy another mlock. There are a lot of manual steps compared with other products."
"I would like for them to fall a little closer to like the VMware release model. The new features and new solutions tend to come from the VMware side. I would like for NetApp to follow along closely with VMware's release schedule."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"The initial setup is very painful. It's not straightforward, requires a lot of knowledge to get it going."
"Because of the repeated failure of the motherboard that we experienced, we have doubts about the stability of the solution, but I'm sure that in the near future it will be a great, reliable solution for us."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"Lifecycle management (LCM) should be enhanced"
"The technical support team must improve the quality of responses."
"One challenge customers face with VxRail is the high cost of scalability. The price is higher if they want to add memory or capacity after purchasing the tool for three or five years. Each drive and RAM module is licensed separately, making the architecture costly. It would benefit Dell to review this licensing model and make it more cost-effective and flexible for customers."
"If they continue developing their product regarding VMware, it will be one of the best products in the HCI space. In terms of additional features, there is nothing missing because, for data protection, they also have the CDP option for VM. They can protect the VM at any point in time."
"My only complaint about this solution is that it's vendor-locked with Dell being the only supplier for VxRail."
"There are still some features which aren't built into Cisco, like virtualized networking, that use its applications. However, these can be purchased through another product as an additional licensing cost to us."
"One area of the product that could be improved is the support. In the first year, it was not that fast."
"In the version that I was working with, the integrations are in need of improvement."
 

Pricing and Cost Advice

"Its pricing is lower than our previous solution."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"All the licenses are included when you buy the program."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Its price is comparable to the competitors in the market."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"The licensing fees are renewed annually."
"Compare the VxRail product to Nutanix. Nutanix has more features, but its pricing is higher."
"It is just as cheap to move over to an HCI solution as it is to maintain a legacy system."
"VxRail is very cost-effective and affordable in the long term. It is more recommended when it comes to financial life, but it may depend upon the license. VxRail comes with VMware licensing, which may not be that cost-effective as compared to others. With VMware, it's an auto check competition. VMware is an expensive solution, especially for Nutanix. Nutanix have their own hypervisor called Acronis, which is very cost-effective against the VMware. Nutanix is cheaper for the hardware but not for the software. If you ask the Nutanix partners to deploy Nutanix over Cisco servers or Dell EMC servers, the cost will be higher. Nutanix wants to compete financially. Therefore, they propose their software over the Supermicro server, which is a very cheap Chinese server. In fact, I don't like their terms of service. HyperFlex has the highest price, and it is very expensive. I don't know why. It may be because this is a UCS system, which comes from Cisco and is already expensive. When it comes to HyperFlex, they need the labor to deploy Hyper-V, Citrix, or any other hypervisor."
"The solution is very expensive."
"VxRail has a subscription model usually tagged with the appliance box only."
"The price could be lower."
"Most of hyper-converged solutions require additional licenses for the virtualization layer (like VMware)."
"The price point needs improvement, certainly for smaller SMBs. The cost of it is still quite painful. I think all vendors should do a product which is capped either by terabytes, IOPs, or VM instances. It should be an SMB solution that's going to make hyper-converged solutions easier for SMBs to get hold of. It's fine for those big guys that have billions of dollars of budget, but not for customers who have barely a 100,000 dollars or pounds in budget."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
13%
Government
10%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise43
Large Enterprise57
 

Questions from the Community

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What Is The Biggest Difference Between vSAN And VxRail?
While both run on the vSAN technology from VMware, vSAN needs to be deployed on vSAN ready nodes while VxRail is an engineered system. The choice to choose which technology depends on two major fac...
What are the major differences between VxRail and Dell EMC PowerFlex?
VxRail vs. Dell EMC PowerFlex VxRail provides stable solutions for technical problems while at the same time not being too expensive for a company to invest in. Even if the user is working with a l...
 

Also Known As

No data available
VCE VxRail
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
World Wide Technology Inc, Renault Sport Formula One Team, 8x8 Inc, Brownes, Canadian Pacific, Canopy, Denton, EDF, Unilin, Xerox
Find out what your peers are saying about Dell Technologies, Nutanix, Broadcom and others in HCI. Updated: October 2026.
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