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NetApp HCI [EOL] vs StarWind HyperConverged Appliance comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
StarWind HyperConverged App...
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
67
Ranking in other categories
Software Defined Storage (SDS) (13th), HCI (14th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
reviewer2865906 - PeerSpot reviewer
System Admin at a financial services firm with 201-500 employees
High availability server failover has provided reliable on‑premises hardware redundancy
The best features StarWind HyperConverged Appliance offers are easy and simple setup. Support did a lot of the work during the setup process, which made it easy for me. StarWind HyperConverged Appliance has positively impacted my organization by giving us high availability. High availability has benefited my team and organization by providing redundancy for hardware failure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers the ability to scale on demand which is important to the burst capability of scaling up and scaling down."
"I like how the solution gives you the ability to basically grow compute and storage separately, and there is no compute processing used for storage IO so that means that the compute is purely satisfying user workloads."
"NetApp HCI is a stable solution."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"The benefits for our organization are the performance that we're able to get out of it, as well as the guaranteed minimum performance from a storage perspective."
"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"NetApp HCI has improved our organization by allowing us to put more time into investing in new ideas and spending less time in the administration of the solution."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
"We successfully migrated to a virtualized environment, storage performance was increased, and now we have a redundant, failure-tolerant infrastructure."
"In our experience with StarWind, the support has been by far the most valuable feature."
"How quickly the StarWind solution replicates also gives us the confidence to know that in the event of catastrophic failure of any piece of hardware, we won't be far behind before things went wrong."
"The initial setup is straightforward once you know what you're doing."
"Once we started to use StarWind, we found it to be very reliable and fast."
"From a small-shop perspective, this is probably the best experience I've ever had in terms of the backing hardware for the services we provide."
"The option to deploy a hyper-converged system without an expensive storage switch was a benefit."
"Their service is top-notch and if a node goes down they immediately are following up with us to make sure that everything is working smoothly."
 

Cons

"The networking needs improvement."
"To improve the product, they should make it more flexible."
"They could improve the packaging."
"It doesn't have all the data points we need and all the historical data that I would like."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"Because of the repeated failure of the motherboard that we experienced, we have doubts about the stability of the solution, but I'm sure that in the near future it will be a great, reliable solution for us."
"The price of the solution is okay but could improve."
"It is difficult to get acclimated to all the new features quickly. The onboard process could be improved to bring clients up to speed faster."
"CSVs require the storage to be configured through iSCSI, even though the storage is local."
"My only concern was with the terms and conditions of the proactive support."
"The StarWind Command Center web portal could use some work."
"The management console could use a facelift."
"I honestly cannot think of anything else to be improved, as I rarely have to interact with the Starwind product."
"Even though the support was great, getting the same email three to four mornings a week with the same issue got a little disheartening."
"Possible new features could be CSV-level snapshot capability, Veeam integration, and maybe a more straightforward setup. Granted, you don't have to worry about setups with the HCA, but if you want to implement StarWind vSAN in a lab to test it is a tedious setup process."
"That situation, where Dell EMC servers were going down, has been my only real difficulty... it ended up being something that the wider audience of Dell EMC was actually aware of as an issue. Neither the StarWind technicians nor the Dell EMC technicians were able to actually identify that problem sooner than a week or so... The communication between Dell EMC support and StarWind support, in that particular scenario, left something to be desired, for me. I did express those concerns to StarWind and they were very responsive to that."
 

Pricing and Cost Advice

"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"The licensing fees are renewed annually."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"All the licenses are included when you buy the program."
"Its pricing is lower than our previous solution."
"I was able to bring the price per year down by going out to a five-year plan."
"We didn't have any issue with pricing or any of the sales process."
"The Nutanix piece was about $45,000, getting close to $50,000 with all the licensing involved, whereas the StarWind was less than half of that, after Microsoft licensing and such."
"A desired feature or service would be the ability to have a hardware subscription plan that ensures routine hardware updates in conjunction with hyper-converged software."
"The other solutions we were looking at were priced much higher than this and they didn't necessarily have full redundancy... Nutanix and VxRail were in the final running... but it came down to our price point."
"There is a bit of a start-up cost. Having never used HCAs before, I was reluctant to buy it. I would suggest that you jump in and do it, as I wish I hadn't wasted so much time."
"Its cost was reasonable."
"The HCA price is all-inclusive (setup, hardware, support, warranty), except for your standard Microsoft Server licensing."
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Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
19%
Outsourcing Company
11%
Financial Services Firm
10%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise23
Large Enterprise8
 

Questions from the Community

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What needs improvement with StarWind HyperConverged Appliance?
I think nothing needs improvement in StarWind HyperConverged Appliance.
What is your primary use case for StarWind HyperConverged Appliance?
My main use case for StarWind HyperConverged Appliance is server failover. I use StarWind HyperConverged Appliance for server failover to ensure high availability for the server.
What advice do you have for others considering StarWind HyperConverged Appliance?
Regarding StarWind HyperConverged Appliance's AI capabilities, I think it does not have any. I think it does not have any AI regarding its accuracy and reliability of output. My advice to others lo...
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Sears Home and Franchise Business
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