N-able N-sight Remote Monitoring & Management Reviews

N-able N-sight Remote Monitoring & Management pricing is perceived as variable, depending on device count and chosen features. Costs may be higher than some competitors, particularly noted in regions like Sri Lanka. Pricing operates on a pay-as-you-go model, approximately $10 per user monthly, with additional charges for extra agents or devices. While some organizations find it reasonable, others explore alternatives due to cost concerns. Overall, it falls within an average pricing range for similar solutions.

• "The solution is not very expensive."
• "The product is fairly priced."
• "As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

Organizations primarily use N-able N-sight Remote Monitoring & Management for network monitoring, remote support, patch management, and endpoint security. They deploy it for managing client infrastructures such as servers and network devices while facilitating remote connectivity to client PCs. Its features include antivirus integration, IT management automation, and software deployment. N-able N-sight RMM is also used to monitor updates and specs, manage regional deployments, and secure client environments with tools like SentinelOne EDR.

Customers find N-able N-sight Remote Monitoring & Management's support satisfactory, describing it as responsive and helpful. Many users mentioned getting timely solutions to their issues, often with responses within 24 to 48 hours. Some users attempted self-help before reaching out. Experiences vary, with some suggesting room for improvement, while others report positive interactions without delays. Users who engaged with support found them knowledgeable, although a few have not used the service personally.

Initial setup of N-able N-sight Remote Monitoring & Management often proves straightforward. Users highlight the ability to deploy agents on multiple devices efficiently, though some mention a mixed approach of manual and automated processes. Challenges include device connectivity and complexity for large installations. Deployment is generally quick, with manual agent installation sometimes necessary. For some, onboarding clients varies in complication. While complexities exist, the system's network discovery eases larger-scale deployments.

N-able N-sight Remote Monitoring & Management is highly scalable. Organizations have expanded user counts significantly without issues. It handles increased client sizes smoothly, supports extensive use, and integrates with numerous devices. Multiple firms have added new customers seamlessly and completed efficient deployments. It is used by designated teams in various departments, and scalability flexibility is often highlighted. The scalability is enhanced when licenses are managed according to needs.

Users find N-able N-sight Remote Monitoring & Management highly stable, citing no significant connection issues. Some faced initial network discovery problems and web browser compatibility issues, which were resolved in updates. There are disconnection issues with changes between WiFi and LAN, leading to dashboard delays. Despite these, many report smooth operation, no major downtime, and fast performance, appreciating its simplicity and uniform interface. Some experienced tools like Passportal being less stable. Scheduled maintenance hasn't impacted users significantly.