Microsoft Entra ID Reviews

Name: Microsoft Entra ID
Brand: Microsoft
Rating: 4.3 (234 reviews)

Vendor: Microsoft

4.3 out of 5

234 reviews
95% willing to recommend

1,780 followers

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What is Microsoft Entra ID?

Microsoft Entra ID is used for extending on-premises Active Directory to the cloud, managing application access, enabling multi-factor authentication, and single sign-on. It facilitates policy enforcement and secure access, ensuring centralized identity management across cloud and on-premises resources.

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Microsoft Entra ID is the #1 ranked solution in top Single Sign-On (SSO) solutions, #1 ranked solution in top Authentication Systems, #1 ranked solution in top Identity and Access Management as a Service providers, #1 ranked solution in top Access Management solutions, #2 ranked solution in top Identity Management (IM) solutions, and #2 ranked solution in top Microsoft Security Suite solutions. PeerSpot users give Microsoft Entra ID an average rating of 8.6 out of 10. Microsoft Entra ID is most commonly compared to Microsoft Intune: Microsoft Entra ID vs Microsoft Intune. Microsoft Entra ID is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 25% of all views.

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Featured Microsoft Entra ID reviews

Bahram Piri

Chief Executive Officer & Founder at IDmelon Technologies

The features of Microsoft Entra ID that I appreciate most include security. I find security essential. It's my job and main concern to use a secure platform, and it is also the way that we serve Microsoft customers to make their solution more secure. The implementation of Microsoft Entra ID has had a positive impact on my secure access to apps or resources in my environment. Generally, productivity is much higher with Microsoft Entra ID than before when we were using the previous platform. I can't give exact metrics, however, I can roughly say that my productivity increased by about 25%. Microsoft Entra ID's integration capabilities have influenced my zero trust model in that we can onboard users from day one without a password or password reset or complication. On behalf of my customers and Microsoft customers, since Microsoft Entra ID became part of my company, they onboard their staff in a more secure and more convenient way, with less cost. We save lots of cost for them for onboarding their new users. Since implementing Microsoft Entra ID, regarding changes in the frequency and nature of identity-related security incidents, when you trust a platform, your hesitation and investigation for incidents is going to be less. Though I can't say an exact number or percentage, I can clearly feel our efforts on incidents are much less than before. Our organization's approach to defending against token theft and nation-state attacks has not changed significantly since implementing Microsoft Entra ID, as we have a big concern about token theft yet know we cannot do anything. We just passively watch the market and expect Microsoft to help us with some solutions, as this is our major concern. We have not encountered any verified threat actor IP in Microsoft Entra ID protection or any attacker in the middle detection. The features of Microsoft Entra ID benefit my company by saving costs and increasing productivity. These are two major things I can remember. With the Microsoft Entra ID platform, our company productivity is much higher, the performance is much higher, and it means that at the end of the day, we do the job with fewer people, saving costs.

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Aaron Liang

System engineer at a energy/utilities company with 501-1,000 employees

Microsoft Entra ID has helped by simplifying our management of permissions for APIs. We are not directly exposing credentials, as we use tokens instead. It has made management easier and more secure, especially in a multi-user environment. The implementation of Microsoft Entra ID significantly improved secure access to applications and resources in our environment, primarily through the widespread use of single-sign-on. Managing API permissions became much easier, as application registration often involves calling an API to utilize services without directly exposing credentials, relying instead on token-based authentication. This streamlined approach benefits end-users by simplifying access while remaining transparent to them. Ultimately, my role focuses on ensuring a smooth and user-friendly experience, even if the underlying technology remains unseen by the end-users. Our company strongly emphasizes passwordless authentication, primarily through device-bound passkeys in Microsoft Authenticator. While administrators with high-privileged accounts utilize YubiKeys and passwords for tasks like accessing Microsoft Graph, we are actively transitioning all other users towards passwordless methods such as Windows Hello biometrics. This approach streamlines authentication and enhances security. Though initial deployment in 2022 presented challenges due to hardware limitations and the lingering effects of the COVID-19 pandemic, the technology has significantly improved and provides a simple and effective user experience.

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Timur Kardan

Cloud Engineer at Med Tech Solutions

We started our journey with Entra from a security standpoint, using features like PIM and Microsoft Defender for Cloud. It has improved our security posture, especially in healthcare, where security is paramount. We have to ensure that our data is secure for HIPAA compliance. It improves our user account management and initial access. We can see a lot of stuff using Microsoft Lighthouse because we're an MSP, so we use Lighthouse to gain visibility into the tenants and accounts. We can dive into the financial side and get reports. It's highly granular and easier from an organizing standpoint. We use the Microsoft security stack, including Defender, Purview, etc., so we get a security score and recommendations on ways to fill in the gaps. We get some ideas on how to tweak the Entra tenant or the environment better. But we're following Microsoft's guidelines with reporting or recommendations. We implemented FIDO 2.08 for phishing resistance, so we use security keys like the UBP. We're passwordless now. It depends on our customers' licensing, such as whether they have an E1 or E3 or whichever Microsoft 365 license they have. We're moving them to a passwordless architecture or, at minimum, improving phishing resistance with an MFA authenticator. We primarily use Entra to monitor risky users or detect questionable sign-ons. We get alerts if a user logs in outside a trusted location or from a different IP address we don't recognize. We have recommendations or conditional access policies to detect or block risky sign-ons. We had more risky log-ins detected than normal, so we updated our conditional access policies to say that if we see more risky log-ins in the next 24 hours, we'll lock it down in the next 12 hours to fine-tune the conditional access policies and that kind of stuff. We're trying to standardize or make everything the same, depending on pricing or cost. We're trying to move everybody to the standard baseline for just what we try to deploy for the next of this year. It's had a tremendous impact on our security. We can set granular permissions and different levels of access for various teams. We can govern the Entra side of the house or the Azure public cloud side and other teams like marketing, HR, finance, or any of those groups as needed. Entra helps us advance our zero-trust strategy. We have to follow CIS standards and HIPAA because we're in healthcare and PCI DSS. We're implementing Microsoft's best practices for their security framework. It makes a big difference when we're deploying new infrastructure for new clients and everything.

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Microsoft Entra ID mindshare

Product category:

As of June 2025, the mindshare of Microsoft Entra ID in the Single Sign-On (SSO) category stands at 26.6%, up from 25.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

PeerResearch reports based on Microsoft Entra ID reviews

Type	Title	Date
Category	Single Sign-On (SSO)	Jun 3, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 3, 2025	Download
Comparison	Microsoft Entra ID vs Cisco Duo	Jun 3, 2025	Download
Comparison	Microsoft Entra ID vs Okta Workforce Identity	Jun 3, 2025	Download
Comparison	Microsoft Entra ID vs Ping Identity Platform	Jun 3, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Intune	4.1	N/A	94%	269 interviews Add to research
Microsoft Defender for Endpoint	4.1	N/A	94%	197 interviews Add to research

Valuable Features

Microsoft Entra ID offers robust security features like Conditional Access, Privileged Identity Management, and multifactor authentication. Users value integration capabilities with Azure and third-party applications, simplifying authentication and identity management. The user-friendly interface provides a single pane of glass for managing access, enhancing security and user experience. Features like passwordless sign-in, identity lifecycle management, and app registration ensure reliable protection, making it indispensable for identity and access tasks.

"I saw the benefits of Microsoft Entra ID immediately after I started using it."
"Microsoft Entra ID is pretty user-friendly and intuitive. The graphics are particularly useful when it comes to the auditing part."
"I would rate Microsoft Entra ID a ten out of ten."

Room for Improvement

Microsoft Entra ID could improve its public awareness as an authenticator to compete against Google. Users seek better integration with third-party apps and visualization tools. Licensing remains costly and complex, while documentation and support are inadequate. Enhanced onboarding, user-friendliness, and biometric features are desired. Transition challenges between on-premises and cloud versions persist. Security updates, outage management, and multi-factor authentication improvements are necessary. Streamlined role granularity and greater integration with non-Microsoft systems are requested.

"The quality of support is regular. If you contact Microsoft support directly for Microsoft Entra ID, it's faster, but when you do it through a partner, it takes more time."
"I would appreciate it if they linked the Microsoft Entra ID platform with other 365 platforms, such as the governance of Power BI or the security for the App Center. That would be very useful since we have many platforms related to Microsoft 365. We need to have a link or different profiles for managing through Microsoft Entra ID, which is the main platform."
"The deadlines for this feature were set for March, and that has already passed without deployment. We commented that we are still waiting for that, and they commented that they would update us when it is finished, but we haven't received any update about it."

ROI

Microsoft Entra ID yields substantial returns by reducing infrastructure costs and enhancing security with features like multifactor authentication. Many companies save money by migrating from on-premises to the cloud, lowering hardware expenses and decreasing staff needs through automation. Integration across Microsoft services provides seamless user experiences, minimizes manual interventions, and streamlines operations. Organizations experience fewer security breaches, leading to increased protection and operational efficiency, with significant reductions in IT workload and resource expenditure.

Pricing

Enterprise buyers evaluating Microsoft Entra ID find its pricing structure generally affordable due to its per-user, pay-as-you-go model. Licensing is straightforward, integrated with Microsoft 365 suites like E3 and E5, providing added features without extra infrastructure costs. Premium P1 and P2 licenses offer advanced security capabilities. Although some users appreciate bundled pricing, others find the licensing complexity challenging, particularly with frequent updates and hidden costs. Entra's cost-effectiveness is emphasized, especially when compared to similar standalone solutions.

"From a pricing standpoint, with all the services that we get, we are okay. I do not see a problem with the pricing structure. We are getting our money's worth."
"Licensing costs for Microsoft Entra ID remain a concern, especially with the price increases in 2023."
"Compared to other Microsoft products, the cost is not too expensive. There's a free tier available, though it doesn't include all features. Overall, it's well-priced."

Popular Use Cases

Organizations primarily use Microsoft Entra ID for identity and access management, focusing on secure single sign-on, authentication, multi-factor authentication, and integration with cloud and on-premises services. It facilitates centralized identity management, directory synchronization, conditional access, and application security across diverse environments. Companies leverage it to streamline user onboarding and offboarding, manage permissions, and ensure compliance with security protocols for enterprise applications and resources.

Service and Support

Microsoft Entra ID's customer service and support are efficient, especially under premium plans. Support is often fast, knowledgeable, and responsive, but initial assistance can be basic, and experiences vary depending on the engineer. Some users report delays, particularly with free support or when cases require escalation. Complex issues might be initially handled by less experienced staff, leading to longer resolution times. Nevertheless, support provides valuable guidance and remains a reliable resource for many users.

Deployment

Many reviews indicate that Microsoft Entra ID's initial setup is relatively straightforward and fast, especially for cloud deployments. While some note complexities in hybrid and migration scenarios, guidance and resources from Microsoft simplify the process. Organizations with IT expertise find it even easier. There is occasional mention of complexities with policy configurations, but the setup benefits from Microsoft's support and documentation, resulting in a generally seamless onboarding experience for most companies.

Scalability

Microsoft Entra ID demonstrates significant scalability, accommodating organizations from small businesses to global entities. Users report its capability to scale efficiently with their growing needs, managing from hundreds to millions of users. The integration with various third-party applications further highlights its adaptability. Some have noted challenges with certain features as they expand, but Microsoft's commitment to infrastructure growth ensures continued scalability. The majority praise its seamless management of identities across diverse environments without performance issues.

Stability

Users report that Microsoft Entra ID remains highly stable with rare outages, often resolving quickly. Many praise its reliability and consistent updates. While some have experienced minor synchronization issues or temporary outages, most find it dependable. Users appreciate Microsoft's transparency during incidents and its commitment to maintaining high uptime. Despite occasional network-related challenges, the platform is widely trusted for its performance and reliability across various regions and use cases.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Entra ID Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

25%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Government

Healthcare Company

Comms Service Provider

University

Retailer

Insurance Company

Energy/Utilities Company

Construction Company

Non Profit

Real Estate/Law Firm

Media Company

Legal Firm

Wholesaler/Distributor

Outsourcing Company

Hospitality Company

Transportation Company

Performing Arts

Recreational Facilities/Services Company

Consumer Goods Company

Pharma/Biotech Company

Logistics Company

Compare Microsoft Entra ID with alternative products

Learn more about Microsoft Entra ID

Organizations utilize Microsoft Entra ID for robust user and group management, identity synchronization, and conditional access. Its seamless integration with third-party apps, scalability, and support for remote work make it a preferred choice. The admin center streamlines identity and access tasks, enhancing efficiency and security with features like privileged identity management and audit logs.

What are the key features of Microsoft Entra ID?

Single Sign-On: Simplifies user access to multiple applications with one login.
Multifactor Authentication: Enhances security by requiring additional verification.
Conditional Access: Establishes policies that determine how users' access cloud apps.
Integration: Easily integrates with various third-party applications.
User Identity Protection: Safeguards user identities from threats.
Privileged Identity Management: Manages elevated access to sensitive resources.
Audit Logs: Provides thorough activity logs for oversight and compliance.

What benefits should users look for in Microsoft Entra ID reviews?

Enhanced Security: Offers strong multifactor authentication and identity protection.
Administrative Efficiency: Simplifies identity and access management tasks.
Scalability: Supports growing user bases and remote work environments.
Integration Capabilities: Compatible with numerous third-party applications.
User-Friendly Interface: Makes managing user identities straightforward.

Microsoft Entra ID implementation varies across industries. Tech firms leverage it for secure, scalable access management, while healthcare organizations utilize its identity protection features to safeguard patient data. Educational institutions adopt Entra ID for streamlined user management and policy enforcement, ensuring secure access for students and staff across on-premises and cloud resources.

Microsoft Entra ID was previously known as Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator.