Infrascale Backup & Disaster Recovery Reviews

The client is using it for backup and recovery. They have an appliance on-premises, and they replicate data from on-premises to the Infrascale cloud. This is how they use their data protection environment.

Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file.

It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files.

It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.

We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.

We use it for our clients, and we see its benefits daily.

It is wonderful in its ability to restore data. The speed of the solution’s restore functionality is incredible. I would rate it a ten out of ten in these aspects.

It has the ability to recover data from any point in time. 

There is a dashboard showing what we need and what we need to accomplish. I would rate the dashboard a ten out of ten for ease of use.

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution.

It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me.

Infrascale's unified dashboard has helped me save time.

Infrascale's ability to restore data is great, fast, and very efficient.

My clients need a successful, reliable disaster recovery solution that works well. They're using it for backup on-prem, to restore individual files if needed, and in case a physical server dies, so that they can spin up a virtual server within a couple of minutes. That way, they make sure that there is no interruption in service. We also use it to put up all those virtual servers in the cloud. If the company has to declare a disaster on-prem, they can actually work in the cloud within five to 10 minutes, so that they don't lose any business. It is really specific for on-prem environments because the cloud can run everything.

I have a client who had a server issue after a Windows update, the server blue-screened. We were able to spin up the equivalent in the Infrascale environment right away and they were able to do business as usual. We were then able to fix the local machine, get the server reinstated, and then restore the most recent backup to the machine on-prem. Everything worked without any incident.

The time it takes Infrascale to deliver a boot-ready failover in a disaster recovery situation is very quick. This will result in a lot less downtime and a lot less loss in business revenue, since many machines are very business-critical and need to be up and running as quickly as possible. With other solutions on the market, which do not give me the five-to-10-minute ready-time for disaster recovery of a server, my clients would lose a lot more money.

We are an IT support company, so we resell IT and support services. It is our customers who have installations of disaster recovery appliances and cloud backup solutions.

We are our customer's IT support company. We are the ones who implement and support it. Our customer pays the bill, but we do all the support, looking after it. I do not back my own data up on Infrascale, but I definitely back up my customers' data.

We sell and support two products for our customers. We have four disaster recovery appliances onsite that then back up to the cloud from the appliance. We also have quite a few people on just the cloud backup. So, we use cloud backup and DRasS, which is disaster recovery as a service.

When there is an appliance-type installation, which is a physical hardware installation, we go to the site and install a piece of hardware. That piece of hardware communicates with their servers onsite. Their servers are hosts with virtual servers built onto them. The complete virtual machine is backed up maybe twice or three times daily to the hardware appliance provided by Infrascale. That could then become a replacement for the server, if the server had a physical problem and needed to be shut down. We can turn the physical server off onsite, go to the appliance provided by Infrascale, boot up the virtual machine on the appliance, and then it would run the business as if the server were still running. So, it is hardware redundancy for the server.

It backs up the virtual machines, backing them up and all the files. So, it can be a data recovery tool as well. Also, if the entire building burnt down, we could jump onto the version in the cloud, boot that up, and people from all around the world could log into that server to carry on working.

Imagine an appliance, similar to installing a second server, that backs up a virtual machine to the appliance. It has disk space on the appliance, then it backs up that virtual machine from the appliance to the cloud. Our cloud is based in the UK, which is also provisioned by Infrascale. So, we implement that sort of system, which is a little bit like SaaS, but it is a disaster recovery solution. We also have cloud backup, which is a software installation to a server, that then backs up certain files and folders through a cloud provision somewhere in the world.

We are the actual customer because we sign for these products, and our customer doesn't. We are the actual people who lease these things from them.

Now, if one of our businesses has an issue, I am confident that we would be able to get them booted and running within a couple of hours. It would affect their business, but it is a disaster recovery scenario, so there has obviously been a disaster. 

One of our clients is an upscale resort that has about 70 virtual servers plus a handful of physical servers. We ended up putting in two devices and replicating to the cloud. We're their managed service provider and do all of their IT work.

One of the benefits is the reassurance the solution provides, so that if something happens, they can get to what they need. There have been a few times over the year where they needed files off of a file server, or they needed to get to another random server quickly, and we were able to do that. There have been a couple of times where they wanted to spin up a machine really quickly to test something, and they were able to do that. Infrascale has been great for us and for the relationship with this client.

And in terms of the time it takes Infrascale to deliver a boot-ready failover in a disaster recovery situation, it has worked out really well. Our client had a DR situation and it was ready within 15 minutes. We had one time where it was unable to spin up the machine. Fortunately, we didn't need to spin it up, per se, and run it from there, we just needed files off of it. So we had some drama with that, but I'd say the majority of the time it's been great, just boot up and go. It has made a world of difference to our client.

100% of our use cases are DRaaS. As an MSP, we deploy it to clients, backing up all their infrastructure and replicating it to Infrascale Cloud.

We have so many deployed. We usually try to stay on the most current version. There might be a few that are a version behind.

It deployed as a hybrid. We use on-prem Infrascale appliances, then replicate for the disaster recovery to their private cloud (Infrascale Cloud).

From a backup and disaster recovery perspective, it has been a night and day difference.

The solution enables unlimited disaster recovery and failover testing with no declaration, which is very important for us.

The time that it takes the solution to deliver a boot-ready failover in a disaster recovery situation has been excellent. This is extremely critical for us.

Our clients have a positive view of the overall system. The majority of those that we manage relate to a client. So, it doesn't make a difference as long as they are getting their backups and we can prove that the backups are working. That is the other beauty of being able to do the boot verifications on the fly. They are extremely happy with it. The partners who we have resold to have all been happy with the solution. There have been no complaints, issues or headaches.

I have remote users and I needed to be able to back up their stuff. So all my remote people have it. I needed a backup solution that was distributed, just like my workforce. It is 100 percent cloud-based, and fire-and-forget.

I have also set it up for a few of my high-profile users, which includes all of my management team. Because we're a hospital, there isn't a lot of data on the nurses' workstations, so there's no real need to back those up.

The fire-and-forget aspect is the most valuable part, and it sends me reports when I key them up. I also like the portal when I need to dig into it. It's all web-based, so when I'm working from home I can just log in and poke away on it.

Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good. For example, if something is just backing up Word documents and putting them somewhere, I can get a million products that do that, and half of them are free. But if I'm going to pay for a service, it's got to be automated. It's got to be able to hit all my infrastructure and back up everything I need backed up. If it can't do all that, then I've got no interest in it.

When it comes to the ease of management of Infrascale using the Infrascale Dashboard, it's pretty slick. You smash buttons and check the stuff you want to back up and you pick your deployment. Smash more buttons and it happens.

The speed of Infrascale's backup functionality is fine. I don't notice it running and it doesn't impact the performance of my machines.