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Infrascale Backup & Disaster Recovery vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Infrascale Backup offers a favorable ROI with quick restores, reduced downtime, and cost savings over previous solutions.
Sentiment score
7.9
Quorum OnQ ensures continuous business operations, quick data recovery, hardware cost savings, and IT time efficiency.
 

Customer Service

Sentiment score
7.3
Infrascale's support is praised for responsiveness, expertise, and personalized service, with high ratings despite initial time zone challenges.
Sentiment score
7.3
Quorum OnQ's tech support is responsive and knowledgeable, offering superior, personalized service despite occasional peak time delays.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery is scalable, adaptable, and supports diverse environments, though some face storage and hardware challenges.</p>
Sentiment score
7.3
Quorum OnQ provides scalable disaster recovery solutions for medium to large enterprises, with flexibility for varying infrastructure needs.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with effective support resolving minor backup and cloud service issues.</p>
Sentiment score
8.4
Quorum OnQ is praised for its reliability, minimal downtime, easy updates, and effective support, ensuring user satisfaction.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Users recommend enhancements in bandwidth control, licensing, data replication, hardware diversity, security, documentation, and cloud integration for Infrascale.
Quorum OnQ needs better disaster recovery, cloud integration, NAS support, user interface, pricing, email notifications, and hardware support.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
The URL for our environments is the same, making it confusing for management when handling different departments with different needs.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Setup Cost

<p>Infrascale's Backup &amp; Disaster Recovery pricing varies, with competitive flexibility for some but challenges and negotiation needed for others.</p>
Quorum OnQ's pricing is cost-effective for enterprises despite high initial costs due to integrated support and value recovery features.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
It's a little expensive.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Valuable Features

Infrascale excels in rapid recovery, flexible architecture, and user-friendly management, offering fast local or cloud data recovery.
Quorum OnQ offers quick recovery, user-friendly management, strong security, fast backups, and cost-effectiveness, enhancing its overall appeal.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
25th
Ranking in Cloud Backup
18th
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Disaster Recovery as a Service (6th), SaaS Backup (10th)
Quorum OnQ
Ranking in Backup and Recovery
43rd
Ranking in Cloud Backup
36th
Ranking in Disaster Recovery (DR) Software
24th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.7%, up from 0.3% compared to the previous year. The mindshare of Quorum OnQ is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Infrascale Backup & Disaster Recovery0.7%
Quorum OnQ0.7%
Other98.6%
Backup and Recovery
 

Featured Reviews

reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
reviewer2594778 - PeerSpot reviewer
Senior Application Analyst at a non-profit with 5,001-10,000 employees
Enhanced filtering for advocate emails
Quorum provides an elevated ability to filter on everything from people's location to age to their voting history. This is an extreme feature that will help our advocacy department a lot. It encompasses the ability to formulate emails and calls to action across regions. Their platform is more advanced than our previous one. It provides a smooth training experience and easy terminology for those in the advocacy world.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Healthcare Company
11%
Manufacturing Company
7%
Performing Arts
7%
Financial Services Firm
10%
Performing Arts
9%
Comms Service Provider
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
By reviewers
Company SizeCount
Small Business19
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup &amp; Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup &amp; Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
 

Also Known As

Infrascale Platform
OnQ
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
LCL Bulk Transport
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Quorum OnQ and other solutions. Updated: December 2025.
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