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Infrascale Backup & Disaster Recovery vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
<p>Infrascale Backup &amp; Disaster Recovery boosts ROI with rapid recovery, cost reduction, increased profitability, and enhanced IT efficiency.</p>
Sentiment score
7.8
<p>NAKIVO Backup &amp; Replication offers cost-effectiveness, quick deployment, with users experiencing significant ROI and time savings in small setups.</p>
 

Customer Service

Sentiment score
8.5
<p>Infrascale's Backup &amp; Disaster Recovery service boasts responsive, proactive support with knowledgeable staff, quick resolutions, and user satisfaction.</p>
Sentiment score
8.8
<p>NAKIVO Backup &amp; Replication offers fast, knowledgeable, and professional customer support, though occasional delays occur in urgent situations.</p>
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
They are equipped with newer technology, requiring less attention.
 

Scalability Issues

Sentiment score
6.7
Infrascale Backup offers scalable, efficient management but may need upgrades for hardware and capacity during significant growth.
Sentiment score
8.6
<p>NAKIVO Backup &amp; Replication is scalable, affordable, and flexible, supporting easy expansion and efficient workload handling with swift storage integration.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
 

Stability Issues

Sentiment score
8.5
Users find Infrascale Backup reliable with minimal issues; responsive support and improved usability enhance overall satisfaction.
Sentiment score
8.0
<p>NAKIVO Backup &amp; Replication is praised for stability, reliability, and efficient performance, with minimal incidents or support needed.</p>
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
They are built with newer technology and processes, needing less support.
 

Room For Improvement

Users seek improved pricing clarity, bandwidth control, security, integration, dashboard functionality, intuitive interface, SSDs, and flexible licensing.
<p>Improving NAKIVO Backup &amp; Replication involves UI enhancements, better cloud support, faster speeds, and expanded disaster recovery capabilities.</p>
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
They had given a feature of real-time replication which they stopped in NAKIVO.
 

Setup Cost

Infrascale's pricing is competitive and flexible, though users find the licensing structure complex and occasionally higher than competitors.
<p>Nakivo Backup &amp; Replication is affordable, user-friendly, and flexible, offering cost-effective solutions without compromising essential functionalities.</p>
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
The product is affordable even for smaller organizations.
 

Valuable Features

Infrascale offers easy, rapid disaster recovery with robust features like fast VM boot-up, centralized management, and strong data protection.
<p>NAKIVO Backup &amp; Replication offers intuitive, flexible, cost-effective backup solutions with robust features and broad platform support.</p>
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
The VM, restore, and file recovery capabilities are considered gold standards.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
63rd
Ranking in Disaster Recovery (DR) Software
29th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Cloud Backup (48th), Disaster Recovery as a Service (8th), SaaS Backup (42nd)
NAKIVO Backup & Replication
Ranking in Backup and Recovery
6th
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
9.4
Reviews Sentiment
8.1
Number of Reviews
88
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.2% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Mattia Sangiorgio - PeerSpot reviewer
Enhances data protection strategies and ensures the reliability of backups with helpful support
The features we have found most valuable in NAKIVO Backup & Replication include its cost-effectiveness, seamless integrations, comprehensive functionalities, and ease of installation and management. The pricing model is very competitive, providing excellent value for the robust features offered. Its seamless integration with our VMware infrastructure ensures smooth operation without any compatibility issues. The wide range of functionalities, including incremental and full backups, storage optimization, and disaster recovery options, meets all our backup needs comprehensively. Moreover, the simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup &amp; Disaster Recovery but is concerned about the pri...
What needs improvement with Infrascale Platform?
I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...
What is your primary use case for Infrascale Platform?
We're using Infrascale Backup &amp; Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What do you like most about Nakivo?
NAKIVO Backup &amp; Replication is very easy to use.
What is your experience regarding pricing and costs for Nakivo?
The product is affordable even for smaller organizations.
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. NAKIVO Backup & Replication and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.