Infrascale Backup &amp; Disaster Recovery vs Quest NetVault Plus comparison

Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus

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Helped 865,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

23rd

Ranking in Disaster Recovery (DR) Software

15th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Backup (19th), Disaster Recovery as a Service (5th), SaaS Backup (12th)

Quest NetVault Plus

Ranking in Backup and Recovery

39th

Ranking in Disaster Recovery (DR) Software

26th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.4% compared to the previous year. The mindshare of Quest NetVault Plus is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"The most valuable feature of this solution is that it is simple to use."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

More Infrascale Backup & Disaster Recovery pros

"If a job is pending, the solution communicates it to us through emails."

"The interface is very user-friendly."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"The solution allows us to block off our network and only give access to whatever we want."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"It has File and SQL backup, which is the main benefit for us."

More Quest NetVault Plus pros

Cons

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

More Infrascale Backup & Disaster Recovery cons

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"The product’s SQL backup plugin needs improvement."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The storage capacity is very low."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"The initial setup is a little complex."

More Quest NetVault Plus cons

Pricing and Cost Advice

"I appreciate their pricing. We went for this solution for its pricing."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The tool is expensive."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

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865,164 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Healthcare Company

14%

Computer Software Company

13%

Performing Arts

11%

Financial Services Firm

Computer Software Company

12%

Performing Arts

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...

What needs improvement with Infrascale Platform?

Infrascale Backup & Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...

What is your primary use case for Infrascale Platform?

I have been using Infrascale Backup & Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

What needs improvement with Quest NetVault?

There's always scope for improvement with any backup software we discuss, whether it's Quest NetVault Plus or Backup Exec, and I don't think any software is 100% foolproof or satisfactory. Improvem...

What is your primary use case for Quest NetVault?

We have customers in the pharma industry. Our customers' main use cases for this backup are file system backup and different databases such as MySQL, MS SQL, Oracle, and bare metal recovery.

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Product Reports

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Quest NetVault Plus

Download Quest NetVault Plus product report

Also Known As

Infrascale Platform

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

intel, Mars, MERK, Microsoft, Uber, Visa

Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus