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Infrascale Backup & Disaster Recovery vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
<p>Infrascale Backup &amp; Disaster Recovery boosts ROI with rapid recovery, cost reduction, increased profitability, and enhanced IT efficiency.</p>
Sentiment score
7.2
Rubrik enhances efficiency with time savings, cost reduction, minimized downtime, and quick ROI through improved productivity and automation.
 

Customer Service

Sentiment score
8.5
<p>Infrascale's Backup &amp; Disaster Recovery service boasts responsive, proactive support with knowledgeable staff, quick resolutions, and user satisfaction.</p>
Sentiment score
8.2
Rubrik's support excels with quick responses, expert solutions, and proactive communication, providing a seamless and standout customer experience.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
They offer 24/7 support and even have a dedicated ransomware hotline with a team ready to engage immediately.
Rubrik provides excellent customer service and technical support.
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell.
 

Scalability Issues

Sentiment score
6.7
Infrascale Backup offers scalable, efficient management but may need upgrades for hardware and capacity during significant growth.
Sentiment score
7.9
Rubrik offers scalable, seamless integration and expansion for various data management needs, suiting small to large enterprises efficiently.
One person can manage hundreds and hundreds of endpoints without any issues.
It is highly scalable, evidenced by its ability to handle significant throughput.
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
 

Stability Issues

Sentiment score
8.5
Users find Infrascale Backup reliable with minimal issues; responsive support and improved usability enhance overall satisfaction.
Sentiment score
8.1
Rubrik is praised for its high stability, minimal downtime, seamless updates, and resilience during power outages, scoring high in reliability.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Rubrik has been stable, and we have not experienced any downtime.
 

Room For Improvement

Users seek improved pricing clarity, bandwidth control, security, integration, dashboard functionality, intuitive interface, SSDs, and flexible licensing.
Rubrik users desire improved GUI, application integration, multi-tenant support, error reporting, security, pricing, and better cloud and database support.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
We need more efficient search capabilities that allow searching by last name or login ID.
Including packaged training with the product at the time of purchase would be beneficial.
I need a better output from the existing reports as they currently do not provide comprehensive metrics.
 

Setup Cost

Infrascale's pricing is competitive and flexible, though users find the licensing structure complex and occasionally higher than competitors.
Rubrik provides an efficient, all-in-one backup solution with potential cost savings, making it ideal for larger enterprises.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
We could mix and match to optimize costs for our needs.
Rubrik is considered expensive, with a price rating of three out of ten.
Rubrik is expensive due to its robust hardware.
 

Valuable Features

Infrascale offers easy, rapid disaster recovery with robust features like fast VM boot-up, centralized management, and strong data protection.
Rubrik provides efficient backup solutions with instant recovery, cloud integration, robust security, and easy management through intuitive interfaces.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
Even if my network is compromised by ransomware, the file system does not allow overwriting of the backups, ensuring that my backups remain safe.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
64th
Ranking in Cloud Backup
48th
Ranking in Disaster Recovery (DR) Software
28th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Disaster Recovery as a Service (9th), SaaS Backup (40th)
Rubrik
Ranking in Backup and Recovery
4th
Ranking in Cloud Backup
4th
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
92
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.2% compared to the previous year. The mindshare of Rubrik is 7.7%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
CarlosCastells - PeerSpot reviewer
Easy to do backup, easy to deploy and scalable
I have experience with different solutions like Oracle, Veeam, andCommvault Cloud. Right now, we are testing a solution for Kubernetes. We are trying to replace it, so we just don't know yet. I don't really know if Rubrik is a good solution for this. We are testing Velero (Open Source) or Kasten K10, and I don't know Rubrik's view for this type of technology.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
Computer Software Company
12%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup &amp; Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Rubrik is considered expensive, with a price rating of three out of ten. Improvements in pricing and licensing would be beneficial.
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Rubrik and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.