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HPE Intelligent Management Center Reviews

Vendor: Hewlett Packard Enterprise
3.6 out of 5
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What is HPE Intelligent Management Center?

HPE Intelligent Management Center (IMC) is a comprehensive management platform that was built from the ground up to support the Fault, Configuration, Accounting, Performance, Security (FCAPS) model. It provides features and functions that are designed for comprehensive management of the network infrastructure. IMC was designed to provide the following functions:

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HPE Intelligent Management Center is the #8 ranked solution in top Network Management Applications. PeerSpot users give HPE Intelligent Management Center an average rating of 7.2 out of 10. HPE Intelligent Management Center is most commonly compared to Cisco DNA Center: HPE Intelligent Management Center vs Cisco DNA Center. HPE Intelligent Management Center is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 16% of all views.
Buyer's Guide
Network Management Applications
July 2025
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Helped 865,738 peers since 2012

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HPE Intelligent Management Center mindshare

As of August 2025, the mindshare of HPE Intelligent Management Center in the Network Management Applications category stands at 6.2%, down from 6.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Management Applications Market Share Distribution
ProductMarket Share (%)
HPE Intelligent Management Center6.2%
Cisco DNA Center23.6%
Cisco Catalyst Center9.0%
Other61.2%
Network Management Applications
 
 
Key learnings from peers

Valuable Features

  • "The most valuable function is that the IMC takes an entire backup of my network devices, and I can also redeploy them."
  • "One of the notable advantages is its ability to provide quick responses, especially in critical situations."
  • "It's a very complete product with a lot of functionality."

Room for Improvement

  • "I face the issue with the integration with links on Fortinet Firewall."
  • "One notable deficiency is the lack of online support for the product."
  • "HPE Intelligent Management Center is a bit slow."

Pricing

  • "The price of this solution is not at all cheap, but it's reasonable compared to SolarWinds."
  • "There are licensing costs and they are quite expensive."

Popular Use Cases

HPE Intelligent Management Center is primarily utilized for network and infrastructure monitoring, patch management, and managing HP products. Users employ it for end-to-end network monitoring, switch and bandwidth oversight, and new firmware deployments. The platform supports efficient user management, equipment backups, and report generation. Network maps are created while overseeing network administration. It integrates with FortiVAF, FortiAnalyzer, and FortiManager for a comprehensive security strategy.

Service and Support

HPE Intelligent Management Center's customer support is often frustrating, with users expressing difficulties in obtaining effective assistance. While some find capable help, many experience knowledge gaps from the support team regarding system functionalities. Users appreciate the platform's development responsiveness to feature requests. Despite limited direct interaction with technical support, users acknowledge the helpfulness of HPE forums. However, the lack of online support remains a disadvantage. Some users manage satisfactory customer service through ticketing systems with competent engineers.

Deployment

Initial setup of HPE Intelligent Management Center is seen as challenging, with users finding it time-consuming and complex, though some describe it as medium difficulty. The need for device readiness is emphasized. While one user reports a straightforward three-month deployment with minimal support, others highlight the necessity for preliminary research. Some environments benefit from easily implementing high security features after initial setup due to default credentials use. One technician typically manages the installation.

Scalability

Some enterprises experience database challenges with HPE Intelligent Management Center's scalability, while others manage thousands of devices without difficulty, utilizing the platform's ability to split functions across multiple servers. Although scalability is achievable, the process might not be straightforward. Additional licenses enable expanded use, and features compete well against alternatives. Users believe the network can be scaled effectively after understanding the deployment process.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Network Management Applications Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
By visitors reading reviews
Company SizeCount
Small Business59
Midsize Enterprise29
Large Enterprise97
By visitors reading reviews

Top industries

By visitors reading reviews
Government
16%
Computer Software Company
14%
Educational Organization
8%
Manufacturing Company
7%
Comms Service Provider
5%
Healthcare Company
5%
University
4%
Non Profit
4%
Transportation Company
3%
Financial Services Firm
3%
Construction Company
3%
Wholesaler/Distributor
3%
Media Company
3%
Recreational Facilities/Services Company
2%
Hospitality Company
2%
Energy/Utilities Company
2%
Insurance Company
2%
Pharma/Biotech Company
2%
Consumer Goods Company
2%
Leisure / Travel Company
2%
Real Estate/Law Firm
1%
Outsourcing Company
1%
Retailer
1%
Marketing Services Firm
1%
Legal Firm
1%
International Affairs Institute
1%
Mining And Metals Company
1%
Performing Arts
1%
Renewables & Environment Company
1%
Aerospace/Defense Firm
1%
Logistics Company
1%

Compare HPE Intelligent Management Center with alternative products

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Learn more about HPE Intelligent Management Center

  • Supports the ITIL operational center of excellence IT practices model.
  • Uses a single-pane management paradigm to enable end-to-end business management of IT services
  • Provides scalability by supporting distributed and hierarchical system architectures, through additional operating system and database support.
  • Uses an SOA model to provide full resource, service, and user management.
  • Enables integration of traditionally separate management tools using a modular design.
  • Enables enterprises to expand their infrastructure management in scale and to seamlessly accommodate new technologies at the same time.

HPE Intelligent Management Center was previously known as HPE IMC.

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Product Categories

Product Categories
Network Management Applications

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HPE Intelligent Management Center Reviews Summary
Author infoRatingReview Summary
Manager ITSM at Lucky Cement Limited4.5No summary available
Network and Network Performance Monitoring and Diagnostics (NPMD) Expert at Unemployed4.0I use HPE Intelligent Management Center to manage network switches efficiently, benefiting from its user-friendly interface and quick responses in critical situations. However, it lacks diversity in models, safety features, and online support compared to alternatives like SolarWinds.
Network and security manager at SICIO3.5I use HPE Intelligent Management Center for monitoring and deploying firmware. It offers comprehensive functionality, including customizable reports, but is slow when navigating. It supports SNMP for third-party devices but has limited firmware deployment capabilities beyond HPE. Previously, I used Nagios/Centreon.
Network Administrator at a government with 1,001-5,000 employees3.5No summary available
Team Leader Security Operations with 1,001-5,000 employees3.5No summary available
Consultant at a tech services company with 51-200 employees4.5No summary available
Network Engineer at a construction company with 501-1,000 employees2.0No summary available