AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.
AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.
| Product | Mindshare (%) |
|---|---|
| EdgeVerve AssistEdge RPA | 0.9% |
| UiPath Platform | 12.5% |
| Microsoft Power Automate | 10.3% |
| Other | 76.3% |
EdgeVerve AssistEdge RPA was previously known as AssistEdge RPA.
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
| Author info | Rating | Review Summary |
|---|---|---|
| Corporate Development Specialist at a tech vendor with 10,001+ employees | 3.5 | We find EdgeVerve AssistEdge RPA versatile for industries like finance and healthcare, thanks to its user-friendly UI/UX. While no improvements are currently identified, it's more affordable compared to UiPath, despite never recommending its use to clients. |
| Technical Architect at Wipro Limited | 3.5 | I use EdgeVerve AssistEdge RPA for automating tasks like payments in various sectors. Its ability to capture elements in web applications and SAP connectors stands out. However, it needs improvement in handling complex data formats and scalability. |
| Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees | 3.0 | AssistEdge was used to streamline contact center operations by integrating legacy systems into one UI layer. While it improved efficiency, implementing new automations was challenging, requiring specialized skills. Despite customization options, it lacked industry-wide prevalence compared to alternatives. |
| Python Developer and Automation at Ionxgen | 3.5 | I use EdgeVerve AssistEdge RPA primarily for web scraping and data processing, appreciating its ease of use and integration capabilities. However, it lacks diverse activities, especially for PDFs, requiring the creation of custom packages for more functionality. |
| Executive RPA Developer at a tech services company with 10,001+ employees | 3.5 | I use EdgeVerve AssistEdge RPA for web automation. It employs a role-based model for task management, but lacks a drag-and-drop function, an in-built queue system, and a framework, necessitating RabbitMQ for queuing. |
| Investor at a computer software company with 51-200 employees | 3.5 | I found this RPA solution good for email and XL automation with a straightforward setup. However, it needs better third-party integration, more mature AI/ML/NLP capabilities, and improved support. I rate it 7/10. |
