EdgeVerve AssistEdge RPA pros and cons

Vendor: Infosys

3.3 out of 5

3 reviews
66% willing to recommend

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EdgeVerve AssistEdge RPA Pros review quotes

Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

Jan 3, 2023

AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer

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Murali Sunkara

Investor at a computer software company with 51-200 employees

Feb 24, 2021

Good email automation and XL automation.

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Yuvashree K

Executive RPA Developer at a tech services company with 10,001+ employees

Oct 3, 2023

The tool follows a role-based working model to create things. It helps to track what others are doing with the system.

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EdgeVerve AssistEdge RPA Cons review quotes

Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

Jan 3, 2023

AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

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Murali Sunkara

Investor at a computer software company with 51-200 employees

Feb 24, 2021

Lacks integration with third party tools.

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Yuvashree K

Executive RPA Developer at a tech services company with 10,001+ employees

Oct 3, 2023

The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework.

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