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EdgeVerve AssistEdge RPA vs WorkFusion comparison

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Featured Review
Buyer's Guide
Robotic Process Automation (RPA)
July 2022
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2022.
620,068 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Good email automation and XL automation."

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"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks.""For automating mundane activities, I can recommend WorkFusion.""Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner.""We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution.""The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable.""A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending.""We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective.""We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."

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Cons
"Lacks integration with third party tools."

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"The solution is not user-friendly, this is something they should improve.""We are having some database issues, but we are addressing them.""We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production.""There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk.""The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines.""It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve.""We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now.""The user experience could be better both from an RPA perspective and from a business perspective."

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Pricing and Cost Advice
Information Not Available
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • "The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
  • More WorkFusion Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Good email automation and XL automation.
    Top Answer:The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important. I'd also like to see AI machine learning, natural language… more »
    Top Answer:The primary use case is similar to what it would be if you were using UiPath, Automation Anywhere or Blue Prism. It's a typical RPA solution, it's deployed for a business process or any process that a… more »
    Top Answer:The cognitive features of this solution are good.
    Top Answer:The solution is not user-friendly, this is something they should improve.
    Ranking
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    Reviews
    1
    Average Words per Review
    333
    Rating
    7.0
    Views
    6,458
    Comparisons
    3,020
    Reviews
    15
    Average Words per Review
    1,080
    Rating
    7.7
    Comparisons
    Also Known As
    AssistEdge RPA
    Learn More
    Overview

    AssistEdge is a cohesive automation platform built with a suite of automation and AI
    capabilities. It enables enterprises to realize the full potential of automation by offering
    scalability, security, intelligence, and innovation.
    AssistEdge suite of products takes customers across the automation journey.

    AssistEdge Discover helps accelerate and amplify the power of automation through process
    discovery. It leverages user key strokes and sophisticated neural network algorithms to create
    an effective automation blueprint.
    AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
    — from process discovery to attended and unattended automation and orchestrating the
    human-digital workforce.
    The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
    industry-leading capabilities around scalability, security, and performance. Equipped with
    cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
    enterprises to traverse the ‘Automation Singularity’ journey.
    AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
    Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
    enterprises with intelligent automation as a service and accelerates times to value.
    AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
    organizations reimagine their contact centers and achieve superior customer experience. It
    provides a 360-degree view of the customers, provides insights based on past interactions and
    behavioral patterns, thereby increasing customer satisfaction.
    AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
    users, including students, developers, and professionals.

    WorkFusion is the leading provider of Intelligent Automation solutions for Fortune 500 enterprises, banks, insurance, and financial services companies. Our AI-enabled Digital Workers augment traditional teams by performing highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identify verification, anti–money laundering programs, and other document-intensive compliance activities. The WorkFusion Digital Workforce continually learns on the job through regular “human-in-the-loop” interactions with co-workers. Further, the WorkFusion Network, a powerful AI cloud nexus, provides shared insights, new skills, and knowledge crowdsourced from the ongoing experience of workers in multiple environments. Teams can hire our pre-configured and customizable Digital Workers or choose to build their own using the company’s AI toolsets. WorkFusion enables enterprises to increase workforce capacity, enhance customer satisfaction and ensure ongoing compliance.

    Offer
    Learn more about EdgeVerve AssistEdge RPA
    Learn more about WorkFusion
    Sample Customers
    OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company40%
    Comms Service Provider14%
    Energy/Utilities Company7%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider18%
    Financial Services Firm12%
    Manufacturing Company5%
    Company Size
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Robotic Process Automation (RPA)
    July 2022
    Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2022.
    620,068 professionals have used our research since 2012.

    EdgeVerve AssistEdge RPA is ranked 25th in Robotic Process Automation (RPA) with 1 review while WorkFusion is ranked 5th in Robotic Process Automation (RPA) with 14 reviews. EdgeVerve AssistEdge RPA is rated 7.0, while WorkFusion is rated 7.8. The top reviewer of EdgeVerve AssistEdge RPA writes "Provides good email automation and XL automation; lacks integration with third party tools". On the other hand, the top reviewer of WorkFusion writes "Enables us to process double the amount of work with the same amount of people". EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kryon RPA and AutomationEdge, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY FlexiCapture.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.