Cloudflare Web Application Firewall offers valuable features like its SaaS nature with API configurability, effective OWASP and managed rulesets, ease of configuration, user-friendly interface, scalability, affordability, and straightforward installation. It excels in preventing web application attacks, provides comprehensive services under one umbrella, and delivers stable performance with fast support. Key elements include DDoS protection, caching, rate limiting, DNS setup, zero trust policy, custom rules, managed rulesets, anomaly detection, IP access rules, and bot protection.
- "The stability of Cloudflare Web Application Firewall deserves a perfect 10 out of 10."
- "The setup process is very simple for me."
- "The rate limiting features and customizations in terms of URL match and applying policies are valuable to me."
Cloudflare Web Application Firewall's documentation is complex for new users, integration with AWS and Azure is challenging, and ModSecurity's version is outdated. Users find it difficult to track modified rules due to excessive rules, and reporting lacks granularity. Better integration with platforms is needed, alongside improvements in log management, latency, rate limiting, and real-time authentication. Customer support requires enhancement, especially for Indian customers, and a more user-friendly dashboard is suggested.
- "They need to improve their support because getting a response for basic requests took around 48 hours, which is too long."
- "The product can improve by having more multitenancy capability, which is currently not available."
- "The product can improve by having more multitenancy capability, which is currently not available."