Try our new research platform with insights from 80,000+ expert users
Cisco Meraki Systems Manager (MDM+EMM) Logo

Cisco Meraki Systems Manager (MDM+EMM) Reviews

Vendor: Cisco
4.3 out of 5
Badge Leader
Leave a review

What is Cisco Meraki Systems Manager (MDM+EMM)?

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Get the Cisco Meraki Systems Manager (MDM+EMM) Buyer's Guide and find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM), Microsoft Intune, Workspace ONE UEM and more!
Cisco Meraki Systems Manager (MDM+EMM) is the #2 ranked solution in top Mobile Device Management (MDM) solutions and #6 ranked solution in top Enterprise Mobility Management (EMM) solutions. PeerSpot users give Cisco Meraki Systems Manager (MDM+EMM) an average rating of 8.6 out of 10. Cisco Meraki Systems Manager (MDM+EMM) is most commonly compared to Microsoft Intune: Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune. Cisco Meraki Systems Manager (MDM+EMM) is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.
Buyer's Guide
Cisco Meraki Systems Manager (MDM+EMM)
December 2025
Get the report
Helped 879,310 peers since 2012

Featured Cisco Meraki Systems Manager (MDM+EMM) reviews

Read more reviews

Cisco Meraki Systems Manager (MDM+EMM) mindshare

Product category:
Enterprise Mobility Management (EMM)
As of December 2025, the mindshare of Cisco Meraki Systems Manager (MDM+EMM) in the Enterprise Mobility Management (EMM) category stands at 2.5%, up from 2.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Market Share Distribution
ProductMarket Share (%)
Cisco Meraki Systems Manager (MDM+EMM)2.5%
Microsoft Intune29.6%
Workspace ONE UEM11.4%
Other56.5%
Enterprise Mobility Management (EMM)

PeerResearch reports based on Cisco Meraki Systems Manager (MDM+EMM) reviews

TypeTitleDate
CategoryEnterprise Mobility Management (EMM)Dec 30, 2025Download
ProductReviews, tips, and advice from real usersDec 30, 2025Download
ComparisonCisco Meraki Systems Manager (MDM+EMM) vs Microsoft IntuneDec 30, 2025Download
ComparisonCisco Meraki Systems Manager (MDM+EMM) vs Workspace ONE UEMDec 30, 2025Download
ComparisonCisco Meraki Systems Manager (MDM+EMM) vs ManageEngine Endpoint CentralDec 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Intune4.129.6%94%305 interviewsAdd to research
Workspace ONE UEM4.111.4%84%102 interviewsAdd to research
 
 
Key learnings from peers
Last updated Oct 19, 2025

Valuable Features

Cisco Meraki Systems Manager (MDM+EMM) offers user-friendly interfaces, centralized management, efficient device and app deployment, and robust security features like geofencing. Organizations value its ease of use, scalability, stable performance, remote wiping, and straightforward setup. Its cloud-based management ensures superior performance with minimal downtime. Pushing applications without iCloud accounts is advantageous, and tools like remote inventory analysis and password management enhance device control and security. Users appreciate its analytics-driven insights for streamlined device tracking and monitoring.
  • "The most valuable feature of Meraki tools is the centralized management aspect, providing a very easy and efficient way to find and solve issues."
  • "Cisco Meraki Systems Manager (MDM+EMM) has a positive impact on my company because it is very easy to use, and we can resolve issues easily, allowing us to resolve issues within the SLA."
  • "The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM)."

Room for Improvement

Cisco Meraki Systems Manager (MDM+EMM) needs improvements in integration with various tools and operating systems, particularly Linux. Pricing is a concern, as it remains high. Advanced customization for experienced users can be challenging. Compatibility with non-Apple devices requires attention. The Windows client lacks full functionality as a management tool. Enhancements in technical support and direct communication features are desirable. Additionally, script flexibility and connection management need refinement to better compete with other technologies in the market.
  • "An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the responsible person from that device, which would be very useful."
  • "While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools."
  • "The solution's integration with other products could be improved."

ROI

Cisco Meraki Systems Manager (MDM+EMM) offers positive ROI through reliability, flexibility, and remote site management efficiency. It reduces on-site visits by enabling remote troubleshooting and configuration changes. Users appreciate having central management and strong support, which assists with device control and resolves issues efficiently. While some are still in the proof of concept phase, others report visible ROI, though compared to Aruba's ROI, it's lower. The tool helps manage remote sites without physical presence.

Pricing

Enterprise buyers find Cisco Meraki Systems Manager pricing to be both competitive and high compared to other solutions. Licensing often follows a monthly basis, typically requiring long-term contracts, ranging from three to five years. Many users consider costs justified by the robust features offered, although some note it could be more affordable. Installation can be costly based on provider choice. The simplicity of charging per device instead of per user is often seen as an advantage.
  • "Cisco Meraki Systems Manager is an expensive solution."
  • "My clients find it a bit expensive compared to other systems."
  • "Meraki MDM is the cheapest solution we have used."

Popular Use Cases

Users primarily deploy Cisco Meraki Systems Manager (MDM+EMM) for Mobile Device Management and Enterprise Mobility Management across various devices, including iPhones, Androids, and tablets. It's extensively used for network management in restaurants, monitoring in hybrid setups, and ensuring compliance. Other applications include access control, security enforcement, remote application deployment, managing WiFi and endpoints, and utilizing location analytics. The centralized portal aids in visibility, configuring devices, and ensuring seamless connectivity for mobile workforces.

Service and Support

Cisco Meraki Systems Manager (MDM+EMM) customer service and support are generally rated high. Users find technical support reliable and responsive, available 24/7 for critical issues. While some users manage problems independently, the support team is praised for addressing complex challenges. Feedback overall emphasizes Cisco's reliability and expertise. However, some note the cost and room for improvement in local support. Users would like faster resolutions at times, rating their service around eight out of ten.

Deployment

Setting up Cisco Meraki Systems Manager (MDM+EMM) is easy and user-friendly. Many find it straightforward, requiring minimal technical expertise, usually involving one or two staff members. Most deployments take a few hours to several weeks, depending on complexity and device number. The dashboard allows pre-configuration before device arrival, facilitating efficient deployment. Challenges are minimal, primarily involving devices in different locations, custom configurations, or company-specific policies.

Scalability

Cisco Meraki Systems Manager (MDM+EMM) is highly scalable, easily accommodating from small user groups to thousands of devices. Users commend its flexibility and ease of deployment across various locations. Despite a few challenges in adaptability for specific designs, the majority highlight seamless expansion without encountering limits. Many rate its scalability from eight to ten out of ten, with some managing vast user bases and devices efficiently, indicating its suitability for both small and large environments.

Stability

Cisco Meraki Systems Manager (MDM+EMM) is highly stable with ratings between seven and ten out of ten. Many consider it reliable with issues mostly related to external factors like network or carrier problems. Occasional performance hiccups occur during maintenance. Some note differences compared to on-premises solutions, but cloud reliability remains strong. Users rarely encounter crashes, bugs, or glitches, even during major updates, demonstrating its robustness and reliability in various environments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Cisco Meraki Systems Manager (MDM+EMM) Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise11
By reviewers
By visitors reading reviews
Company SizeCount
Small Business140
Midsize Enterprise74
Large Enterprise172
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
6%
Construction Company
5%
Educational Organization
5%
Comms Service Provider
5%
Government
4%
Retailer
4%
Media Company
3%
University
3%
Non Profit
3%
Outsourcing Company
3%
Transportation Company
3%
Performing Arts
2%
Healthcare Company
2%
Hospitality Company
2%
Insurance Company
2%
Energy/Utilities Company
2%
Logistics Company
2%
Recreational Facilities/Services Company
2%
Real Estate/Law Firm
2%
Wholesaler/Distributor
2%
Consumer Goods Company
2%
Security Firm
2%
Aerospace/Defense Firm
1%
Agriculture
1%
Training & Coaching Company
1%
Recruiting/Hr Firm
1%
Marketing Services Firm
1%
Wellness & Fitness Company
1%
Analyst Firm
1%
Music Company
1%

Compare Cisco Meraki Systems Manager (MDM+EMM) with alternative products

Go!

Learn more about Cisco Meraki Systems Manager (MDM+EMM)

Cisco Meraki Systems Manager (MDM+EMM) was previously known as Meraki MDM.

Cisco Meraki Systems Manager (MDM+EMM) customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Related questions

  • 656
What are the main differences between Cisco Meraki Systems Manager and Fortinet FortiGate?
  • 15
When evaluating Mobile Management, what aspect do you think is the most important to look for?
  • 8
Which is the best unified endpoint management solution?
  • 8
What is the main difference between EMM and UEM?
  • 115
Why is Enterprise Mobility Management (EMM) important for companies?
  • 7
Ataccama ONE Platform: looking for your advice on plugging functionality gaps
  • 6
What were your main pain points during the Enterprise Mobility Management (EMM) product deployment?
  • 13
What EMM solution do you recommend?
  • 24
Why is enterprise mobility management (EMM) important?

Product Categories

Product Categories
Enterprise Mobility Management (EMM)
Mobile Device Management (MDM)

Popular Comparisons

Popular Comparisons
Microsoft Intune vs Cisco Meraki Systems Manager (MDM+EMM) Logo
Microsoft Intune vs Cisco Meraki Systems Manager (MDM+EMM)
Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM) Logo
Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM)
NinjaOne vs Cisco Meraki Systems Manager (MDM+EMM) Logo
NinjaOne vs Cisco Meraki Systems Manager (MDM+EMM)
Jamf Pro vs Cisco Meraki Systems Manager (MDM+EMM) Logo
Jamf Pro vs Cisco Meraki Systems Manager (MDM+EMM)
ManageEngine Endpoint Central vs Cisco Meraki Systems Manager (MDM+EMM) Logo
ManageEngine Endpoint Central vs Cisco Meraki Systems Manager (MDM+EMM)
Google Cloud Identity vs Cisco Meraki Systems Manager (MDM+EMM) Logo
Google Cloud Identity vs Cisco Meraki Systems Manager (MDM+EMM)
IBM MaaS360 vs Cisco Meraki Systems Manager (MDM+EMM) Logo
IBM MaaS360 vs Cisco Meraki Systems Manager (MDM+EMM)
SOTI MobiControl vs Cisco Meraki Systems Manager (MDM+EMM) Logo
SOTI MobiControl vs Cisco Meraki Systems Manager (MDM+EMM)
Samsung Knox vs Cisco Meraki Systems Manager (MDM+EMM) Logo
Samsung Knox vs Cisco Meraki Systems Manager (MDM+EMM)
Sophos Mobile vs Cisco Meraki Systems Manager (MDM+EMM) Logo
Sophos Mobile vs Cisco Meraki Systems Manager (MDM+EMM)
Microsoft 365 Business vs Cisco Meraki Systems Manager (MDM+EMM) Logo
Microsoft 365 Business vs Cisco Meraki Systems Manager (MDM+EMM)
Scalefusion vs Cisco Meraki Systems Manager (MDM+EMM) Logo
Scalefusion vs Cisco Meraki Systems Manager (MDM+EMM)
Microsoft Enterprise Mobility + Security vs Cisco Meraki Systems Manager (MDM+EMM) Logo
Microsoft Enterprise Mobility + Security vs Cisco Meraki Systems Manager (MDM+EMM)
BMC Helix Client Management vs Cisco Meraki Systems Manager (MDM+EMM) Logo
BMC Helix Client Management vs Cisco Meraki Systems Manager (MDM+EMM)
IBELEM PushManager vs Cisco Meraki Systems Manager (MDM+EMM) Logo
IBELEM PushManager vs Cisco Meraki Systems Manager (MDM+EMM)
See all alternatives
 
Cisco Meraki Systems Manager (MDM+EMM) Reviews Summary
Author infoRatingReview Summary
Monitoring and Operations Pilot at Egis S.A.4.0I've used Cisco Meraki Systems Manager for two years to monitor and manage network devices efficiently; it's stable, scalable, and easy to troubleshoot, though direct in-platform contact with responsible personnel would improve communication.
Enterprise Architect at Intertec Systems4.0I recommend Cisco Meraki Systems Manager for efficiently managing BYOD and company-owned devices. Its remote security features and ability to control device software are beneficial. While the interface is user-friendly, improvements in third-party tool integration would be advantageous.
Network security architect at ATOS4.5Cisco Meraki Systems Manager offers a central portal for managing and upgrading devices, with exceptional support that assists with connectivity and configuration remotely. It effectively handles issues through a ticket system or 24/7 direct calls, enhancing overall device management.
Security Network Architect at Inmac4.5Cisco Meraki Systems Manager offers seamless cloud-based integration and management, providing high performance and personalized configuration capabilities. It significantly reduces configuration and deployment time compared to traditional systems, enhancing cost-effectiveness and simplifying remote troubleshooting and management.
Sr. Global Strategic Planning Manager at a agriculture with 10,001+ employees4.0We primarily use Cisco Meraki Systems Manager for MDM, managing equipment and files. While it's user-friendly, it lacks robust scripting compared to competitors like Workspace ONE. We're considering switching to UniFi for comprehensive endpoint management, including Windows desktops.
Senior Manager-Sales at INFRASCOM SOLUTIONS PRIVATE LIMITED4.5We use Cisco Meraki Systems Manager for managing various Cisco Meraki products across different locations. It's easy to install and operate with a universal dashboard, though integrations can sometimes be challenging. Despite alternatives like Aruba, Cisco's product and support excel.
Chief Technology Officer at Tasman Logistics Services4.5We primarily use Cisco Meraki Systems Manager for managing our Wi-Fi network due to its simplicity and ease of use. It excels in reporting and centralized control but lacks detailed customization. It's best for straightforward setups compared to alternatives like Fortinet.
Senior Manager at E COAST Technologies4.5I have a smaller company using Cisco Meraki Systems Manager for networking in Urban Development. The main benefit is its security, though improvement is needed in regional engagement and training. We previously tried Compass and Tanaza.