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Cisco Meraki Systems Manager (MDM+EMM) vs IBM MaaS360 comparison

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Executive Summary

We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and IBM MaaS360 based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 report (Updated: September 2022).
635,162 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is straightforward to set up.""The solution is simple.""The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators.""It’s helped us manage our endpoints.""Initial setup was easy.""I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions.""The cloud manager is user-friendly, and I can manage everything from one dashboard.""It's very easy to just keep adding devices as needed."

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"My customers value the ability to control all their devices from a central point in IBM MaaS360.""We've found the scalability to be very good.""One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used.""The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add.""Remote enablement feature and access to internal resources on the VPN.""Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.""Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues.""MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."

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Cons
"System's compatibility with Google Chrome could be improved.""The solution can be expensive.""The price could be better.""There are problems with the connection on the client side, and the app that was deployed could be better.""Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem.""The price of the solution could be reduced.""Linux compatibility needs improvement.""The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."

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"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.""The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful.""User interface is basic and not very intuitive.""IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this.""The user experience really isn't so good.""We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC.""When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers.""The look needs to be updated and it could be simpler to use."

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Pricing and Cost Advice
  • "The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
  • "This product is reasonably priced."
  • "My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
  • More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →

  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • More IBM MaaS360 Pricing and Cost Advice →

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    635,162 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store… more »
    Top Answer:The setup cost can be expensive depending on who is doing the installation. Licensing can be done on a monthly basis. A lot of clients prefer to use the cloud-based option.
    Top Answer:The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost.
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Top Answer:Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.
    Top Answer:We are charged on a monthly basis. It's my understanding that the pricing is the same as or similar to Intune. If we do switch over, the pricing will be pretty much the same. With IBM, you had to have… more »
    Ranking
    Views
    4,589
    Comparisons
    3,710
    Reviews
    6
    Average Words per Review
    455
    Rating
    8.5
    Views
    6,463
    Comparisons
    5,101
    Reviews
    13
    Average Words per Review
    524
    Rating
    7.7
    Comparisons
    Also Known As
    Meraki MDM
    Fiberlink MaaS360, MaaS360
    Learn More
    Overview

    Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

    MaaS360 with Watson is the industry’s first and only cognitive unified endpoint management (UEM) platform, enabling a smarter approach for enterprises to manage and secure all endpoints plus their users, apps and content.

    MaaS360 can be used to manage disparate endpoint types—including smartphones, tablets, laptops, ruggedized devices and the Internet of Things (IoT)—all from a single console.

    Offer
    Learn more about Cisco Meraki Systems Manager (MDM+EMM)
    Learn more about IBM MaaS360
    Sample Customers
    Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
    Bancroft, Garuda Indonesia
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Comms Service Provider18%
    Hospitality Company9%
    Transportation Company9%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider17%
    Government9%
    Construction Company7%
    REVIEWERS
    Comms Service Provider38%
    Healthcare Company13%
    Energy/Utilities Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government12%
    Comms Service Provider10%
    Construction Company6%
    Company Size
    REVIEWERS
    Small Business47%
    Midsize Enterprise12%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    REVIEWERS
    Small Business42%
    Midsize Enterprise23%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    Buyer's Guide
    Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360
    September 2022
    Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 and other solutions. Updated: September 2022.
    635,162 professionals have used our research since 2012.

    Cisco Meraki Systems Manager (MDM+EMM) is ranked 9th in Enterprise Mobility Management (EMM) with 10 reviews while IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 14 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.6, while IBM MaaS360 is rated 7.8. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "A stable and scalable solution that allows you to pre-configure the devices before you get them into the company". On the other hand, the top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". Cisco Meraki Systems Manager (MDM+EMM) is most compared with Microsoft Intune, VMware Workspace ONE, Jamf Pro, Google Cloud Identity and SOTI MobiControl, whereas IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, SOTI MobiControl, Jamf Pro and MobileIron UEM. See our Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.