We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and IBM MaaS360 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The solution is straightforward to set up."
"The solution is simple."
"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."
"It’s helped us manage our endpoints."
"Initial setup was easy."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"It's very easy to just keep adding devices as needed."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"We've found the scalability to be very good."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"Remote enablement feature and access to internal resources on the VPN."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"System's compatibility with Google Chrome could be improved."
"The solution can be expensive."
"The price could be better."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"The price of the solution could be reduced."
"Linux compatibility needs improvement."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"User interface is basic and not very intuitive."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The user experience really isn't so good."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The look needs to be updated and it could be simpler to use."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 9th in Enterprise Mobility Management (EMM) with 10 reviews while IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 14 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.6, while IBM MaaS360 is rated 7.8. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "A stable and scalable solution that allows you to pre-configure the devices before you get them into the company". On the other hand, the top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". Cisco Meraki Systems Manager (MDM+EMM) is most compared with Microsoft Intune, VMware Workspace ONE, Jamf Pro, Google Cloud Identity and SOTI MobiControl, whereas IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, SOTI MobiControl, Jamf Pro and MobileIron UEM. See our Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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