Cisco Meraki Systems Manager (MDM+EMM) vs IBM MaaS360 comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.0
Number of Reviews
169
Ranking in other categories
Configuration Management (3rd), Remote Access (4th), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (3rd)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
6th
Average Rating
8.4
Number of Reviews
26
Ranking in other categories
No ranking in other categories
IBM MaaS360
Ranking in Enterprise Mobility Management (EMM)
8th
Average Rating
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 36.2%, down from 39.4% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 3.0% compared to the previous year. The mindshare of IBM MaaS360 is 4.9%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
Unique Categories:
Configuration Management
12.3%
Remote Access
4.5%
No other categories found
No other categories found
 

Featured Reviews

NS
Oct 13, 2023
Extremely scalable and suitable for businesses of various sizes
The scalability of Intune is highly rated by engineers for its flexibility. It is easy to scale, primarily due to the licensing options. You can start with a smaller scope, say, with 40-50,000 employees, who want to use corporate devices with Intune. As your organization grows, you can easily expand, going up to more than 100,000 users, and incrementally add licenses as needed, be it on a quarterly or monthly basis. This makes Intune a versatile solution for businesses of various sizes. At our company, for mobile devices and laptops, we have 30,000 users. I would rate the scalability of the solution as a ten out of ten.
AL
Aug 10, 2023
A solution with quick and efficient cloud management tools that's also easy to set up
We manage all the products using Meraki MDM, such as the camera, the switches, and the security. It's very easy to use Less money is needed to install the solution. There's no need to send somebody to the location to implement the firewall. We send the equipment, plug the Internet in, and then we…
FC
Feb 25, 2021
Scalable and uses distribution groups to deploy apps but needs live technical support
Overall, I haven't been happy with it. Their licensing platform is absolutely awful. We've got locked out of our own account several times and that just has put a bad taste in my mouth. The initial setup is not exactly straightforward. There have been some changes in its software. The portal, for example, has changed. One nuisance feature is that, when you login, you have to always press enter, which is annoying. With most sites, you just click on the login and you go. With this portal, you have to specifically hit enter. The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"Stable product that's easy to set up compared to other MDM products."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"It works well if you have a Microsoft environment."
"We have not experienced any bugs or glitches with this solution."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"The stability of Microsoft Intune is good."
"It's very easy to just keep adding devices as needed."
"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."
"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."
"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."
"The proprietary standards and modules are the most valuable features."
"The solution is simple."
"We use this solution for MDM."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"It is a stable solution that functions twenty-four hours and seven days a week."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The solution is quite stable."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"It is a stable solution."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
 

Cons

"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"The add-ons must be integrated into the solution."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"The current Intune reporting functionality could benefit from some improvements."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"There is room for improvement in integration and security as well."
"The security features should be improved."
"I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult."
"Integration with other tools, such as, ConnectWise Automate."
"Sometimes, the integrations are a bit tough."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"There is room for improvement in terms of pricing."
"Meraki is limiting our connections."
"The solution can be expensive."
"System's compatibility with Google Chrome could be improved."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"They should allow for the building of custom reports with graphics."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The product needs to improve tech support."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"Its integration with Microsoft Teams could be better."
 

Pricing and Cost Advice

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"The licensing costs we leave up to the customer and these vary from one to another."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"The price for Intune is fair."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"The price is high for the market."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"This product is reasonably priced."
"My clients find it a bit expensive compared to other systems."
"It's extremely competitive and very good for a product in this sphere."
"Meraki MDM is the cheapest solution we have used."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"The solution is cost-effective."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"I rate IBM MaaS360’s pricing a six out of ten."
"Fees are monthly and it's approximately $8 per user."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"I feel the pricing to be very high."
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Educational Organization
48%
Computer Software Company
13%
Government
5%
Manufacturing Company
3%
Computer Software Company
13%
Government
12%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The price depends on the usage. If someone has a niche enterprise clientele, they will need more features and securit...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
Sometimes, the integrations are a bit tough. It might require some technical information.
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
Fiberlink MaaS360, MaaS360
 

Learn More

 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Bancroft, Garuda Indonesia
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 and other solutions. Updated: June 2024.
789,442 professionals have used our research since 2012.