Cisco Meraki Systems Manager (MDM+EMM) Reviews

We propose this solution in our portfolio and integrate it for end customers. We don't use it for our own needs.

We are using the latest version because we're using it on an Azure public cloud.

The solution is simple.

Security could be improved, and there could be more features that enable you to customize the end customer solution.

There is not a lot of good sales and technical organization in general, so it's difficult to have support.

I have been working with this solution for a year.

The solution is stable.

It's not really scalable because when an end customer needs a new design, it's difficult to change it.

I prefer our Fortinet solution because of its security solution features. For Meraki, it's simple, although it doesn't have a lot of features. We prefer to suggest a Fortinet solution, for example, if we want to provide a specific design and customize it.

Initial setup is straightforward.

The amount of time it takes to deploy the system really just depends on the needs of the end customer, and if it's a very specific configuration. I don't know exactly because I am not an IT engineer or a network engineer. I am a manager, and I have different people in my team to ensure these activities.

The number of people needed for maintenance just depends on the size of the project, the size of the site, and the customization. Every project is different.

I would rate this solution 6 out of 10.

We manage all the products using Meraki MDM, such as the camera, the switches, and the security. It's very easy to use.

Less money is needed to install the solution. There's no need to send somebody to the location to implement the firewall. We send the equipment, plug the Internet in, and then we have access.

The central management console on the cloud is fast and is the solution's most valuable feature.

Meraki is limiting our connections. We have more network ports and equipment than Meraki has set for us. Meraki has set a limit of two ports, while we need four.

I've used Meraki MDM for five years.

I rate Meraki MDM's stability a ten out of ten.

I rate Meraki MDM's scalability a ten out of ten.

The solution is very easy to deploy.

I have seen an ROI using Meraki MDM.

Meraki MDM is the cheapest solution we have used.

Meraki MDM is simple to deploy. It's very cheap and easy to configure. It's also very simple to configure a VPN connection. It's a very good solution to use. I rate Meraki MDM a ten out of ten.

I use the solution for controlling my endpoints. For example, at work, I use it to control all the apps installed in the company's endpoints. At home, I just use it for labs. I have my iPad, phone, and computer with the system manager of Meraki.

The product has improved our organization. It’s helped us manage our endpoints.

I’m also using the entire Cisco portfolio.

The dashboards are great.

The product has an interesting feature called remote wipe. When you finish using an endpoint, and you just want to delete all everything, you can do it using remote wipe That's very helpful. It's pretty handy to have it.

Its initial setup is pretty simple and straightforward.

The solution is stable and scalable.

Linux compatibility needs improvement. The datasheet, the instructions, and the documentation say it works with Linux. However, we haven't had a great experience getting it to work. It works very well with Microsoft, however. We need better workability on Linux. That's something that maybe they maybe want to improve.

I’ve been using the solution for three years.

It's pretty stable. We haven't had problems. Besides implementations on Linux, we haven't had problems. There have been some small issues with Windows. However, everything worked well in the end.

The product can scale. It is definitely something that you can deploy on small businesses or very big companies.

We have around 50 people using the solution.

Each time we had an issue, we would open a case. However, in the end, we fixed it ourselves. We haven't had too many issues that we couldn’t fix in the end on our own. That’s not just Meraki. That’s Cisco.

Neutral

We tested IBM MaaS 360. We haven't deployed yet. We're just doing some tests to get used to the competition.

The initial setup was very simple. It took maybe two weeks to deploy. 70% was deployed in the first week. It got delayed due to the fact that we had endpoints in other cities and stuff like that. It wasn’t overly difficult and did not take a long time to get up and running.

We only require two people to handle deployment and maintenance tasks.

We are a Cisco integrator. We can handle the setup ourselves.

I don’t have any details regarding the licensing or costs involved.

It’s my understanding that, as partners, we have special licenses. System Manager is free for us. We're paying for the licenses for the switches and MX and everything else.

We’re resellers and integrators.

I’m using the latest version of the solution.

I also have a Meraki network at home. I use it for labs, for my home and my devices, and my personal devices. I'm using them with the system on there, Meraki. I also use it professionally and use both on-premise and cloud deployments.

I’d rate the solution nine out of ten. If it was better with Linux, I’d rate it higher.

The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks.

The maintenance of the solution is done by setting up the schedule for updates. You select if you want the updates to automatically deploy updates for the firmware, and it automatically does it. It can manage the downtime for the devices, it doesn't bring everything down at the same time. It does the updates device by device, not everything at once. This process minimizes downtime.

I've never had an issue updating something with Cisco Meraki Systems Manager (MDM+EMM).

The price of the solution could be reduced.

I have been using Cisco Meraki Systems Manager (MDM+EMM) for approximately five years.

Cisco Meraki Systems Manager (MDM+EMM) is reliable. I have not had any downtime.

Cisco Meraki Systems Manager (MDM+EMM)is scalable.

The technical support is very responsive.

Cisco Meraki Systems Manager (MDM+EMM) is extremely easy.

My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require.

My advice to others is to choose this solution, it is money well spent.

I rate Cisco Meraki Systems Manager (MDM+EMM) a nine out of ten.

Cisco systems are more for in-house and basic LAN infrastructure and less for access point systems.

It's robust, and we like the device availability, ease of purchase, and supplier stock availability. However, the downside is poor technical support.

There is room for improvement in the technical support.

In future releases, we would like to see less subscription costs. 

So, we would like to see more cloud-based features and fewer subscriptions.

I have been working with this product for four years now. We work with the latest version. 

I would rate the stability a seven out of ten. We have medium-sized businesses as our clients. 

I would rate the scalability an eight out of ten. 

There is room for improvement in the support. Mostly, the technical expertise and availability were lacking.

Neutral

I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult. 

It is mostly deployed on-premises. The deployment can take from a few hours to days. 

The ROI is visible, but Aruba scores higher on ROI.

My clients find it a bit expensive compared to other systems.

It feels a bit outdated sometimes, less modern. So, overall, I would rate it a seven out of ten. 

I rely on Cisco Meraki Systems Manager to manage and monitor our organization's mobile devices. It helps enforce security policies, deploy applications remotely, and track user activities and bandwidth usage. The user roaming features are especially useful for our mobile workforce, ensuring seamless connectivity.

I appreciate Cisco Meraki Systems Manager for its user-friendly design and the convenience it brings to device management. The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices.

There is room for improvement in terms of pricing. If they could offer a more competitive pricing structure, it would make the solution even more appealing. A more affordable cost would likely attract a broader user base and enhance the overall value of the already robust Meraki system.

I have been using Cisco Meraki Systems Manager for a few months.

I would rate the stability as a seven out of ten. While it is a reliable cloud-based solution, I have used Cisco's on-premises solutions before, which offer some features that I find missing in the cloud-based version.

It is a fairly scalable solution. In our company, we currently have over 600 users utilizing Cisco Meraki Systems Manager. We have plans to increase the user count in the future.

It took us about three days to deploy it with the help of an integrator.

It is on the expensive side.

I would definitely recommend Cisco Meraki Systems Manager to others. Overall, I would rate it as a seven out of ten.

Our primary use for the product is as an enterprise mobility management solution to give access to users that are connecting to the network on wired and wireless devices.

Cisco Meraki Systems Manager is very good in terms of performance. It can handle the traffic in the network of our 300-400 user base and it can manage all the users without downtime. Its exceptional performance is allowing us to implement other solutions to service customers better.

Because Cisco products are reliable and user-friendly, we can implement any kind of setup. For example, we can set up for a geographical location. We can make it so users find it easy to access the network securely when they are in and outside the office. We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures.

Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions.

My impression is that the solution is 98% stable. I really like the devices and I am happy to have the devices in my organization.

The scalability of the solution ranks at about 9.5 of 10. It is flexible and scalable.

While pro support is available, we have not used any kind of support so far. We do the maintenance on our own. But the technical support is 100% available and they maintain certain criteria. Every three to six months they come for a review of performance and they inspect the devices every three months. We meet with them even if we do not request support and they inform us of new devices and improvements coming into the market. If there is anything you need from them, they are very good and reliable.

We previously used a GitLab runner because of the GUID (Global Unique Identifier), but the Cisco Meraki also had the GUID feature which makes it really easy to implement. Without GUID you had to learn so many devices. So GUID is very good, the Cisco console is very good, the interface is extremely good and this made it very easy to implement. You don't have to extract the logs manually, so that simplifies log-analysis. 

I had experience with Cisco devices previously so the initial setup was easy. Deployment is never complicated unless you complicate your design or implement other design management. If your planning is really good before implementation, the deployment will go well. I enjoyed using it and implementing it.

The integration was taken care of by us. We only had the devices. The implementation was our first attempt and it took only a few days. 

Our return on investment is reliability, flexibility and the ability to serve our customers without downtime.

I would rate it a nine out of ten.

I mainly use Meraki Systems Manager for mobile device management, including iPhones, Androids, and tablets.

Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment.

There are problems with the connection on the client side, and the app that was deployed could be better. It probably had a few bugs because it needed all the synchronizations to be clean, and that was user-enabled. It would be better if the administrator could control this because you wouldn't be dependent on the user or need to prompt them to update the device and could see the status from the administrative cloud dashboard.

I've been using Meraki Systems Manager for more than two years.

Meraki Systems Manager is pretty stable - we didn't have too many issues with it, except when the client version was out of sync or the app had bugs or needed an update.

Meraki Systems Manager is definitely a scalable solution - you could go from a few hundred to thousands of devices.

Previously, I used MobileIron but switched to Meraki Systems Manager because it's easier to use.

The initial setup was pretty straightforward once the admin team decided on what they wanted to deploy, their group policies, and the profile. Deployment took around three months from start to finish.

We used an in-house team, but we had the administrators trained by Cisco.

From the app management perspective, don't create a profile with all the apps sitting within it. You should have some flexibility so you don't have to update the profile every time you need an app. I would advise anyone looking to implement this solution to test how it behaves with a mix of devices and perform a gap analysis. They should also consider what level of ease they're looking for and what their pain point is. I would give Meraki Systems Manager a rating of nine out of ten.