Camunda Reviews

Name: Camunda
Brand: Camunda
Rating: 4.1 (77 reviews)

Vendor: Camunda

4.1 out of 5

77 reviews
89% willing to recommend

2,802 followers

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What is Camunda?

Camunda drives business process automation and AI orchestration, enhancing efficiency and innovation without compromising security and governance. Trusted by major brands like Atlassian, it seamlessly integrates systems and human tasks for impactful digital transformation.

Get the Camunda Buyer's Guide and find out what your peers are saying about Camunda, Informatica Intelligent Data Management Cloud (IDMC), Control-M and more!

Camunda is the #1 ranked solution in Business Process Design tools, BPM Software, and top Process Automation solutions. PeerSpot users give Camunda an average rating of 8.2 out of 10. Camunda is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): Camunda vs Informatica Intelligent Data Management Cloud (IDMC). Camunda is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 27% of all views.

Helped 856,807 peers since 2012

Featured Camunda reviews

FABIO NAGAO

Chief Technology Officer at Looplex SA

There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.

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Peter Broucke

Enterprise Architect at Proximus

Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise. As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations. Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.

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Edy-Robert Tudosie

RPA Developer at Deutsche Bank

We have one process that was migrated from our RPA department. It used a series of UI elements for client cases, but now it is streamlined using API calls in the background. The process is more stable and efficient because it processes cases faster without being affected by UI changes like new buttons or pop-ups.

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Camunda mindshare

Product category:

As of June 2025, the mindshare of Camunda in the Business Process Design category stands at 12.5%, up from 10.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Process Design

PeerResearch reports based on Camunda reviews

Type	Title	Date
Category	Business Process Design	Jun 13, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 13, 2025	Download
Comparison	Camunda vs Visio	Jun 13, 2025	Download
Comparison	Camunda vs SAP Signavio Process Manager	Jun 13, 2025	Download
Comparison	Camunda vs Bizagi	Jun 13, 2025	Download

Title	Rating	Mindshare	Recommending
Informatica Intelligent Data Management Cloud (IDMC)	4.0	N/A	93%	185 interviews Add to research
Control-M	4.4	N/A	98%	122 interviews Add to research

Valuable Features

Camunda's most valuable features include its lightweight architecture and scalable design, wide coverage of BPMN, CMMN, and DMN standards, and flexibility for customization. Users appreciate the open-source nature, graphical modeling tools, REST API features, and ease of use. It supports microservice orchestration and offers enterprise-grade functions. Users find it user-friendly and efficient, enabling easy integration with existing systems and languages. The platform's automation capabilities and process mapping tools stand out, enhancing operational efficiency.

"The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting, though we are at the beginning and need to experiment."
"On a scale of one to ten, I rate ECS a ten out of ten."
"EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service."

Room for Improvement

Camunda requires improvements in user interface design, performance, internationalization, and community support. The lack of modern frameworks and complex form-building tools also need attention. Training and documentation should be enhanced to aid user adoption. Integration with various platforms and simplifying the setup process could boost overall usability. Security features, dashboard capabilities, and licensing flexibility are additional areas for enhancement to meet varied enterprise needs.

"We have to wait to see if Bonita provided us with some features that Camunda does not or if we experience any stability issues."
"There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible."
"The deployment model could be improved for easier implementation. More open documentation would be beneficial to understand the deployment process better and facilitate easier setup."

ROI

Users have experienced quick returns in process efficiency, critical operational success, and cost reductions through development efforts and operational management. Camunda has facilitated a 30-40% time savings for developers and decreased incident rates. It offers valuable BPMN and DMN modeling integration. While some see it as a long-term investment requiring several years for returns, many have reported it as cost-effective compared to other systems, contributing significantly to their operational improvements.

Pricing

Enterprise buyers evaluating Camunda should note that it offers an open-source version that is popular due to its free cost. However, the enterprise edition can be costly, with licensing fees ranging from $80,000 to $100,000 annually. The pricing is based on factors like the number of users and process instances. While some users find it cost-effective compared to competitors, others see it as expensive for small or medium-sized companies. Access to premium features and support justifies the cost for numerous enterprises.

"We use the free version."
"We use a community version."
"Camunda's pricing is good."

Popular Use Cases

Organizations primarily use Camunda for fast prototyping and automation of complex workflows across various sectors like banking, government, telecommunications, and insurance. It aids in business process management, orchestration, and integration with existing systems for processes such as loan approvals, account management, and credit flows. Users employ both open-source and enterprise versions, leveraging Camunda's flexibility in cloud and on-premises deployments to enhance operational efficiency and task automation.

Service and Support

Camunda's customer service is generally praised for being accommodating and community-oriented. Some people rate it highly, noting fast responses and detailed assistance, while others find room for improvement in support consistency and knowledge base depth. Enterprise users see better service, often with personal managers. Many manage with documentation or community forums, citing no significant technical issues, though some note challenges in contacting the right support person quickly or dealing with unique cases.

Deployment

Camunda's initial setup receives mixed feedback. Many find it straightforward, enjoying easy installation and clear documentation. Some experience complexity, requiring development skills and adjustments for different environments. Speed varies; some install it in minutes, others in days due to additional configurations for production or security. Users note dependencies on prior technical knowledge and external support, emphasizing the need for clear documentation and support for seamless deployment.

Scalability

Camunda's architecture supports effective scalability. Users utilize technologies like Spring Boot, Docker, and Kubernetes to enhance scalability. Challenges arise due to database dependencies and proper configuration. Its free and enterprise versions offer varied options, with Zeebe providing decentralized options for better microservice orchestration. Notably, there is an advantage in the flexibility of deploying as microservices or within custom applications, accommodating different user needs across various industries and purposes.

Stability

Camunda is often described as stable and reliable, though some users report occasional issues when integrating with specific technologies like MariaDB or IBM. It's praised for handling varying workloads efficiently. Skepticism arises with complex customizations or improperly sized deployments. Some mention minor bugs and data concerns, but these are not widespread. Users commonly rate its stability between seven to ten out of ten, highlighting its effectiveness and dependable performance in their environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Camunda Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Government

Manufacturing Company

Insurance Company

Retailer

University

Educational Organization

Comms Service Provider

Healthcare Company

Energy/Utilities Company

Hospitality Company

Media Company

Real Estate/Law Firm

Construction Company

Non Profit

Outsourcing Company

Recreational Facilities/Services Company

Legal Firm

Wholesaler/Distributor

Transportation Company

Performing Arts

Consumer Goods Company

Logistics Company

Pharma/Biotech Company

Marketing Services Firm

Compare Camunda with alternative products

Learn more about Camunda

Camunda is renowned for fostering collaboration between business and IT, empowering over 700 organizations across diverse sectors to manage and improve business-critical processes. With its flexible architecture, Camunda supports BPMN, CMMN, and DMN standards, allowing for efficient modeling and smooth integration with environments via REST APIs. This open-source platform offers extensive customization and combines enterprise features such as process history tracking and decision table editing, supporting both technical and non-technical users in achieving efficient automation strategies. While performance and scalability issues exist, especially in the cloud, Camunda remains a top choice for companies like ING and Vodafone.

What are Camunda's standout features?

Lightweight, scalable architecture: Facilitates smooth business process automation.
BPMN, CMMN, DMN support: Ensures comprehensive process modeling capabilities.
REST API integration: Enables seamless connectivity with different environments.
Open-source customization: Offers flexibility for adapting to specific needs.
Enterprise features: Includes process history, graphical modifications, and decision table editing.

What benefits can users expect from Camunda?

Increased efficiency: Streamlined automation processes boost productivity.
Collaboration: Facilitates synergy between IT and business teams.
Competitive advantage: Enables organizations to stay ahead through innovation.
Customization: Adapts to precise business process requirements.
Scalability: Expands with organizational growth demands.

In sectors like banking and government, Camunda's fast prototyping and workflow automation capabilities optimize processes such as client onboarding and investment banking workflows. It enhances social governance tasks, credit flows, and enterprise integration, while also being used in insurance and telecom for automating repetitive tasks and improving efficiency. Organizations utilize Camunda for training and service management, showcasing its versatility across industries.

Camunda was previously known as Camunda BPM.

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Camunda customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando