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Bitbucket Reviews

Vendor: Atlassian
4.2 out of 5
Badge Ranked 1
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What is Bitbucket?

Bitbucket is a team-oriented Git-based code hosting and collaboration solution. The best-in-class Jira and Trello integrations in Bitbucket are meant to bring the entire software team together to complete a project. Bitbucket gives your team a single location to collaborate on code from concept to cloud deployment, to generate quality code through automated testing, and to deploy code with confidence.

Get the Bitbucket Buyer's Guide and find out what your peers are saying about Bitbucket, GitHub, Bitbucket Server and more!
Bitbucket is the #1 ranked solution in top Version Control solutions. PeerSpot users give Bitbucket an average rating of 8.4 out of 10. Bitbucket is most commonly compared to GitHub: Bitbucket vs GitHub. Bitbucket is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.
Buyer's Guide
Bitbucket
December 2025
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Bitbucket mindshare

As of December 2025, the mindshare of Bitbucket in the Version Control category stands at 21.3%, down from 36.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Version Control Market Share Distribution
ProductMarket Share (%)
Bitbucket21.3%
Bitbucket Server16.3%
Git10.6%
Other51.8%
Version Control

PeerResearch reports based on Bitbucket reviews

TypeTitleDate
CategoryVersion ControlDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonBitbucket vs Bitbucket ServerDec 29, 2025Download
ComparisonBitbucket vs GitHubDec 29, 2025Download
ComparisonBitbucket vs AWS CodeCommitDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
GitHub4.48.5%100%97 interviewsAdd to research
Bitbucket Server4.116.3%85%26 interviewsAdd to research
 
 
Key learnings from peers
Last updated Dec 21, 2025

Valuable Features

Bitbucket's most valuable features include strong integration with JIRA, a user-friendly interface, robust Git support, and versatile CI/CD capabilities. Users value the whitelisting for enhanced security, seamless cloud integration, cost-effectiveness, and efficient code management through pull requests. Bitbucket supports branching models, history tracking, and task management integration with other tools like Jenkins. It provides private repositories, enforced branch permissions, and excellent compatibility with security tools, enhancing both development and collaboration experiences.
  • "The integration with Jira is a feature I really appreciate in Bitbucket because it allows for easy task management integration, which is very beneficial."
  • "Bitbucket has a very clean UI, especially with the pull request dashboards where we can directly see the source and destination branches and the change, and the diff between the files in a single UI."
  • "Bitbucket provided benefits including ease of use and a good visual representation of some of the reports, which helped us significantly."

Room for Improvement

Bitbucket can improve its branching strategies, search capabilities, and performance. Users find difficulty with complex CI/CD configurations and document management. The UI and workflow integration lack user-friendliness compared to competitors like GitHub and GitLab. Enhancements in coding languages compatibility, online support, and security are suggested. Bitbucket's cost limits accessibility for smaller companies. Better automation, documentation, and enhanced collaboration are needed. Integration with popular tools and features like AI and static code analysis could enhance functionality.
  • "Bitbucket has limitations such as community support and built-in pipelines, while GitHub provides public access with many users and projects."
  • "Sometimes the performance of Bitbucket is lagging; the UI loading part has some glitches at times, creating frustration for the developers."
  • "I feel the pricing for Bitbucket is on the higher end."

ROI

Users reported a positive ROI from Bitbucket with improved productivity and streamlined code collaboration. They experienced quicker deployment cycles and enhanced team coordination, leading to reduced development time. Cost savings were noted through efficient version control and integration with other tools. Enhanced security features added value by protecting code integrity. The user-friendly interface contributed to minimizing training costs and easing adoption, resulting in overall efficient project management.

Pricing

Bitbucket pricing varies based on user count, offering flexible plans for enterprises. Small teams benefit from competitive pricing and free tiers, while larger organizations might find costs slightly higher. Discounts are available for annual payments. Bitbucket's additional feature costs and premium versions can elevate expenses. Cloud-based options eliminate maintenance fees and include updates. Licensing complexity might arise with separate Atlassian tool licenses. Some users perceive Bitbucket as cost-effective compared to competitors like GitLab and GitHub.
  • "The product offers competitive pricing structures for small to medium-sized businesses, which is especially beneficial for smaller teams."
  • "I rate the product price as two on a scale of one to ten, where ten means that it is a very expensive tool."
  • "Bitbucket may be perceived as costly for smaller companies."

Popular Use Cases

Organizations utilize Bitbucket primarily for version control and code repository management. They host source code, track changes, create pull requests, and integrate with CI/CD pipelines and tools like Jira and Jenkins. Bitbucket facilitates collaborative development, supports source control, handles deployments, manages code branches, and allows seamless integration with other platforms, effectively supporting DevOps processes and project management across teams.

Service and Support

Users generally find Bitbucket's customer service to be satisfactory, with ratings often reflecting above-average experiences. Many appreciate email support and knowledgeable staff. However, some express dissatisfaction with response times and limited availability outside business hours. Several users have resorted to third-party vendors due to these support limitations. The absence of direct phone support is a common critique, yet Bitbucket's stability often reduces the need for frequent assistance. Ratings typically range from seven to eight out of ten.

Deployment

Many found Bitbucket's initial setup straightforward, especially when using the cloud version. Some experienced complexity, particularly on-prem installations, citing the need for configuring scripts and integrating plugins. Timeframes varied, with some completing setup within hours, while others took weeks. A technical background was seen as helpful. Organizations often relied on small teams for deployment and maintenance, benefiting from available documentation. Despite mixed feedback, many appreciated the integration capabilities with tools like Jira and SourceTree.

Scalability

Bitbucket is considered scalable by most, with licenses required for over 50 users. Users from various organizations note the need for efficient code management and recommend enhancements for better cloud integration. Scalability has been effective both vertically and horizontally, with some noting minor performance dips under heavy usage. Most users report no significant issues with scalability, suggesting Bitbucket's strong architecture and flexibility, especially when hosted on-premises or in the cloud.

Stability

Bitbucket is generally stable with positive feedback from users. Occasional connectivity issues or system crashes occur but are swiftly addressed. Most users rate its stability between eight and ten out of ten, highlighting rare problems with backup or security. While some report experiencing rare server downtimes, satisfaction with Bitbucket's performance remains high, emphasizing its reliability for day-to-day operations. Stability assessments vary according to user scale and usage intensity.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Bitbucket Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise20
By reviewers
By visitors reading reviews
Company SizeCount
Small Business111
Midsize Enterprise67
Large Enterprise271
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
10%
Comms Service Provider
6%
Government
5%
Healthcare Company
5%
Retailer
5%
Insurance Company
4%
Performing Arts
3%
University
3%
Educational Organization
3%
Wholesaler/Distributor
2%
Construction Company
2%
Real Estate/Law Firm
2%
Non Profit
2%
Hospitality Company
2%
Media Company
2%
Energy/Utilities Company
2%
Outsourcing Company
2%
Recreational Facilities/Services Company
2%
Transportation Company
2%
Legal Firm
1%
Pharma/Biotech Company
1%
Sports Company
1%
Consumer Goods Company
1%
Marketing Services Firm
1%
Logistics Company
1%
Renewables & Environment Company
1%

Compare Bitbucket with alternative products

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Learn more about Bitbucket

There are three deployment options for Bitbucket:

  1. Bitbucket Cloud is a web-based version of Bitbucket that is hosted on Atlassian's servers and accessible via a URL. Pipelines, an exclusive built-in CI/CD tool in Bitbucket Cloud, allows you to create, test, and deploy directly from Bitbucket.

  2. Bitbucket Server is installed on your computer and runs in your environment. Bamboo, our robust CI/CD platform, has strong connections with Bitbucket Server, allowing you to totally automate your workflow. The license is unlimited.

  3. Bitbucket Data Center appears to users as a single instance of Bitbucket Server, but it is actually hosted on a cluster of servers in your environment.

    4. This has some advantages over Bitbucket Server:

  • Availability: If one cluster node fails, the remaining cluster node(s) can continue to service requests, resulting in little or no downtime for customers.
  • Performance at scale: A cluster of numerous Bitbucket Server-running machines can manage more traffic than a single system.
  • Mirroring: For distributed teams working with large repositories, smart mirroring can increase Git clone performance.

Bitbucket Features

Bitbucket has many valuable key features. Some of the most useful ones include:

  • Workflow control: This helps you to enforce a project or team workflow.
  • Cooperation: Pull requests with inline commentary for code review cooperation.
  • Customization: If you don't find what you're looking for in our Marketplace, you can use our full Rest API to create unique features for your workflow.
  • Jira and Trello integration: Bring order to the chaos and keep the entire software company informed. Access to Jira issues and Trello cards' branches, build status, commits, and status.
  • Code collaboration: From concept to cloud, code collaboration is a must. Create a merging checklist with designated approvers and check for passing builds before transitioning Jira issues based on pull request status.
  • Consistent delivery: With built-in continuous delivery, you can build and test automatically. Build, test, and deploy with Bitbucket Pipelines, our integrated CI/CD solution. Benefit from code-based configuration and quick feedback loops.
  • Simple deployment: Keep track of your deployments, preview them, and confidently promote them.
  • Code security: You can rest easy knowing your code is safe on the cloud, and you can use checks to prevent errors from occurring.

Reviews from Real Users

Bitbucket stands out among its competitors for a number of reasons. Two major ones are its robust traceability and user-friendly interface. PeerSpot users take note of the advantages of these features in their reviews:

One PeerSpot reviewer, a Developer III at an Information Technology at a energy/utilities company, writes, “Bitbucket has improved our organization because it has simplified and streamlined our developer communication code and review process. It is also much more visual.” He adds, “Bitbucket's traceability is great. Being able to see pool requests is just a great thing for collaboration.”

Kajal P., Quality Assurance Manager at a tech services company, notes, “The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it has been a good experience from my side using this solution."

Bitbucket customers

Oscar Insurance, Fugro Roames, Splunk, Rakuten, Red Giant, Met Office, Trulia, Onfido, TriNet, Orbitz Worldwide, Ames Research Center, Sotheby's

Related questions

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Bitbucket Reviews Summary
Author infoRatingReview Summary
Lead Developer at a tech services company with 201-500 employees4.0I've used Bitbucket for a year; it integrates well with Jira, has secure CI/CD features, and is easy to set up, but its UI and community support are weaker than GitHub's; overall, I’d rate it eight out of ten.
Devops Engineer at a tech vendor with 10,001+ employees4.5I've used Bitbucket for five years and find its UI, Jira integration, and security features valuable, though performance can lag during peak times; setup is simple, support is solid, and I prefer it over GitHub despite higher costs.
Director at a computer software company with 11-50 employees4.5I mainly use Bitbucket for source control and building CI/CD pipelines. I appreciate its integration with Jira and its valuable features like branching and pull requests. For future improvement, integration with Copilot could be beneficial.
Senior Software Engineer at Annalect5.0I use Bitbucket to manage code repositories and maintain a CI/CD pipeline, enabling seamless collaboration among developers on different branches. It efficiently handles merge conflicts, though I wish pull requests could be assigned, which would be an improvement.
System Analyst at a manufacturing company with 501-1,000 employees4.0We switched from GitLab to Bitbucket for better performance in version control and CI/CD processes. Bitbucket's ease of use and secure features, like scripting for migration and repository creation, are valuable, though automation improvements are needed.
Senior Manager at a tech vendor with 5,001-10,000 employees4.0I used Bitbucket mainly for analysis and reporting, found it easy to use with helpful visuals, and rated its stability, scalability, and support highly, though I think the pricing is steep and AI integration could improve it.
Software Developer at a financial services firm with 1,001-5,000 employees4.5We use Bitbucket as a version control system to manage code versioning and handle deployments. Its history tracking is valuable for understanding project implementations. We previously used GitHub, finding both platforms similar in functionality, with no current improvement needs for Bitbucket.
Manager at a consultancy with 10,001+ employees3.5I use Bitbucket for managing source code and version control. It allows seamless integration with tools like Jira and DevOps, offering browser-based operations like creating pull requests. However, its online documentation lacks detail for enterprise-level configuration.