Service and Support
Barracuda Cloud-to-Cloud Backup offers reliable customer service and support. Users find it responsive and proactive, with a solid technical assistance reputation. Japanese support within Japan, in the local time zone, stands out. Many appreciate the strong relationship and customer engagement. Feedback rates support highly, with an eight out of ten. Users highlight good experiences and timely responses, indicating positive interactions without major issues.
Deployment
Setting up Barracuda Cloud-to-Cloud Backup is easy and takes about a day, often even under an hour, depending on data size. Users appreciate its simplicity, smooth integration with platforms like SharePoint and Team Drive, and quick deployment when following documented guidelines. While some mention manual processes during account setup, the experience usually runs smoothly after that. Customers find it user-friendly and beneficial for data protection, reducing cyber threats significantly.
Scalability
Barracuda Cloud-to-Cloud Backup is considered scalable by multiple users, accommodating diverse organizational needs without scaling issues. It efficiently manages substantial data volumes, including thousands of accounts, while only needing minimal personnel for operation. Users find the scalability rating high, as it adjusts with data expansion seamlessly. It is recommended for small to large enterprises but not solely for massive enterprises. Users appreciate the flexibility, paying only for used storage, which supports their extensive requirements.
Stability
Users consistently report that Barracuda Cloud-to-Cloud Backup offers strong stability without crashes, freezes, bugs, or glitches. They experience seamless API integration with incremental parameters and praise its consistent performance, awarding it a perfect rating. Individuals note the tool performs exceptionally well with no noticeable issues or lag, emphasizing its reliability. Their feedback mentions having no problems with its stability, consistently rating it ten out of ten, indicating a positive experience.