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AWS IAM Identity Center Reviews

Vendor: Amazon Web Services (AWS)
4.4 out of 5
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What is AWS IAM Identity Center?

AWS IAM Identity Center is the recommended service for managing your workforce's access to AWS applications or your multiple AWS accounts (or both). It is a flexible solution that can be used to connect your existing identity source or help you create users in AWS. IAM Identity Center can be used alongside your existing AWS account access configurations.

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AWS IAM Identity Center is the #7 ranked solution in top Single Sign-On (SSO) solutions and top Identity and Access Management as a Service providers. PeerSpot users give AWS IAM Identity Center an average rating of 8.8 out of 10. AWS IAM Identity Center is most commonly compared to Microsoft Entra ID: AWS IAM Identity Center vs Microsoft Entra ID. AWS IAM Identity Center is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 11% of all views.
Buyer's Guide
AWS IAM Identity Center
September 2025
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Helped 867,349 peers since 2012

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AWS IAM Identity Center mindshare

Product category:
Single Sign-On (SSO)
As of September 2025, the mindshare of AWS IAM Identity Center in the Single Sign-On (SSO) category stands at 2.1%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
AWS IAM Identity Center2.1%
Microsoft Entra ID19.9%
Okta Workforce Identity8.2%
Other69.8%
Single Sign-On (SSO)

PeerResearch reports based on AWS IAM Identity Center reviews

TypeTitleDate
CategorySingle Sign-On (SSO)Sep 15, 2025Download
ProductReviews, tips, and advice from real usersSep 15, 2025Download
ComparisonAWS IAM Identity Center vs Microsoft Entra IDSep 15, 2025Download
ComparisonAWS IAM Identity Center vs Okta Workforce IdentitySep 15, 2025Download
ComparisonAWS IAM Identity Center vs Ping Identity PlatformSep 15, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.319.9%95%235 interviewsAdd to research
Fortinet FortiAuthenticator4.05.7%87%62 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

AWS IAM Identity Center excels with features like permission templates, role-based permissions, and multi-factor authentication. It offers centralized access management through a single dashboard, allowing predefined templates to streamline permission allocation. Users benefit from security policy automation, granular access control, and centrally managed authentication. The attribute-based access control enhances flexibility, reducing policy updates. Single sign-on simplifies multi-account management. Administrators define precise permissions and integrate AWS services with third-party apps, maintaining compliance and enhancing security.
  • "The features of AWS IAM Identity Center that I appreciate are single sign-on and multi-factor authentication, and we can manage all authentication aspects while integrating it with third-party applications."
  • "The features of AWS IAM Identity Center that I appreciate are single sign-on and multi-factor authentication, and we can manage all authentication aspects while integrating it with third-party applications."
  • "I highly recommend AWS IAM Identity Center to new users, especially for storage and deployment services like EC2, which are cost-efficient and scalable."

Room for Improvement

AWS IAM Identity Center could enhance its interface for clarity and simplify advanced feature understanding. Addressing naming conflicts for groups, improving third-party tool configuration, and adding time-based user creation are desired. Greater flexibility in managing users and visualizing security policies can be beneficial. Users seek centralized management across accounts, robust debugging tools, and temporary access handling guidance. Expansion of resources and custom features, alongside more efficient tech support, is also needed.
  • "Focusing on further allowing customization and flexibility in developing solutions as a solution architect or developer would enhance user experience."
  • "I have opened support tickets and received responses, although not always resolving my queries fully. I would appreciate a live chat option with technical support for quicker resolutions."
  • "For AWS services in general, I had trouble creating an S3 bucket due to a repetitive error message regarding existing names."

ROI

AWS IAM Identity Center delivers a substantial ROI by reducing issues and improving cost management with efficient budgeting features. It enhances operational efficiency by streamlining access management and cutting administrative burdens. Security risks are minimized with fine-grained access control and multi-factor authentication. IAM ensures compliance through detailed auditing and reporting. It simplifies user experiences and boosts productivity by easing onboarding and offboarding processes. While direct cost advantages aren’t specified, time efficiencies are achieved.

Pricing

AWS IAM Identity Center is praised for its cost-effectiveness, often being free to use with core features offering robust functionality without extra costs. Organizations find it affordable, with some noting user and permission set-based expenses. While basic service use incurs no charges, certain advanced functionalities such as Access Analyzer and MFA may involve additional fees. AWS is considered more cost-effective compared to other providers, employing a pay-as-you-go model advantageous for varied budgets.
  • "The product is cheap since it is available on the cloud."

Popular Use Cases

AWS IAM Identity Center is primarily used for centralizing identity and access management. Organizations use it to set up permissions, roles, and policies for various teams. It enables federations with systems like Azure AD, provides tailored access levels for teams, and ensures fine-grained control over AWS services. It is essential for managing multiple AWS accounts and facilitating secure, automated deployments, while enhancing user security with features like two-factor authentication and management across departments through a unified portal.

Service and Support

AWS IAM Identity Center documentation is extensive, covering most queries without needing support. Users rate documentation quality variably, sometimes finding it lengthy. Some have experienced AWS premium support positively due to its promptness. Basic support plans offer comprehensive resources, while higher-tier plans provide expert access 24/7. Users handle most needs independently but find AWS customer service dependable and responsive. Some would prefer live chat for quicker resolutions, although queries aren't always fully resolved.

Deployment

AWS IAM Identity Center's initial setup is generally straightforward but varies in complexity depending on the organization's needs. For simple setups, users find it easy, aided by comprehensive documentation. More complex setups requiring federation or transitions from systems like Microsoft Active Directory can present challenges. Setting up policies is crucial to avoid security issues. Automating repetitive tasks is beneficial, especially when handling many accounts. Planning and good documentation are key to managing complexity.

Scalability

AWS IAM Identity Center excels in scalability, supporting enterprise growth with flexible automation and scripting. It efficiently manages users, roles, and policies across multiple accounts, aiding large-scale infrastructures. The integration with AWS Organizations enhances access management, accommodating numerous users without performance issues. Challenges include managing permissions and user group syncing, but its efficiency in handling large-scale deployments and adaptability to complex security needs are highly rated, making it suitable for growing, complex cloud environments.

Stability

AWS IAM Identity Center demonstrates high stability and reliability, consistently maintaining performance without significant downtime. Users commend its 99.96% uptime and minimal need for human intervention. Occasional exceptions are swiftly addressed by AWS through updates, supporting its robust security. Entities report no major issues over extended periods, though regional outages could occasionally affect access. Generally, IAM Identity Center operates without noticeable problems, reinforcing its strong position for handling large-scale, mission-critical tasks.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our AWS IAM Identity Center Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
By reviewers
By visitors reading reviews
Company SizeCount
Small Business25
Midsize Enterprise24
Large Enterprise47
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
7%
Marketing Services Firm
6%
Legal Firm
5%
Outsourcing Company
4%
Healthcare Company
4%
Insurance Company
4%
University
4%
Comms Service Provider
4%
Government
3%
Real Estate/Law Firm
3%
Consumer Goods Company
3%
Photography Company
3%
Media Company
2%
Construction Company
2%
Energy/Utilities Company
2%
Hospitality Company
2%
Non Profit
2%
Retailer
1%
Recreational Facilities/Services Company
1%
Leisure / Travel Company
1%
Logistics Company
1%
Wellness & Fitness Company
1%
Wholesaler/Distributor
1%

Compare AWS IAM Identity Center with alternative products

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Learn more about AWS IAM Identity Center

AWS IAM Identity Center was previously known as AWS Single Sign On, AWS SSO.

AWS IAM Identity Center customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

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Product Categories

Product Categories
Single Sign-On (SSO)
Identity and Access Management as a Service (IDaaS) (IAMaaS)

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AWS IAM Identity Center Reviews Summary
Author infoRatingReview Summary
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising4.0As a DevOps engineer, I find AWS IAM invaluable for managing access with granular control, despite its complexity in large environments. Its efficiency and security benefits outweigh previous solutions like Azure Active Directory, making it ideal for AWS-based systems.
Sr DevOps Engineer at HTC Global4.0I use AWS IAM Identity Center primarily to manage permissions, policies, and access for various user groups, such as engineering and DevOps teams. Its single-pane dashboard is valuable, though integration challenges exist, especially when configuring with third-party tools like Active Directory.
Strategist | Webops and Blockchain at Indian Institute of Technology, Madras4.5As a consultant setting up AWS accounts, I value IAM Identity Center for its security policy generation and credential automation, enabling granular control over resources. However, improved visualization for policies and better presets for beginners would enhance usability.
Director of Engineering at Infosys4.5As a developer managing multiple AWS accounts, I find AWS IAM Identity Center valuable for its strong role-based access control and security features. Despite lacking some custom resources, it offers significant time efficiencies over previous manual solutions.
AWS DevOps Engineer at CTB Solutions4.5I primarily use AWS IAM Identity Center for identity management and managing multiple accounts. The role-based permissions and templates are invaluable. There's room for improvement with time-based user creation. The transition reduced issues compared to our previous ad hoc solutions.
AWS Cloud Engineer at BINO-K4.0I use AWS IAM Identity Center to centralize access across departments, enhancing efficiency and security. The centralized portal simplifies access management, offers multifactor authentication, and allows precise permission policies. Improved support features would further enhance the user experience.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial4.5I use AWS IAM Identity Center with EC2 to configure security easily, which is beneficial for beginners. Despite desired improvements in user management flexibility, IAM aids in budgeting effectively and is the preferred solution without evaluating alternatives.
Associate Software Engineer4.5I've used AWS IAM Identity Center for six months to manage user access with single sign-on and multi-factor authentication, appreciating its ease of setup and integration, though tech support can occasionally be time-consuming.