Omada Identity and AWS IAM Identity Center compete in the identity management category. AWS IAM Identity Center appears to have the upper hand due to its robust security features and seamless integration with AWS environments.
Features: Omada Identity offers strong governance capabilities, automation, and configuration, accommodating various processes with a highly adaptable interface. AWS IAM Identity Center provides centralized role-based access control that simplifies cross-account permissions and includes robust security automation for AWS environments. It also allows for precise policy management with automation features designed to streamline identity-related tasks.
Room for Improvement: Omada Identity Suite could enhance its user experience by improving UI adaptability for smaller screens and ease of customization. Its complexity in setup and integration requires a more intuitive design and improved documentation. AWS IAM Identity Center users seek easier integration with external tools and better visualization for security policies. The product could benefit from improved cross-application automation.
Ease of Deployment and Customer Service: Omada Identity provides both on-premises and cloud solutions, though public cloud deployment complexity is noted. Customers find the service responsive but desire clearer documentation and quicker support. AWS IAM Identity Center benefits from its seamless integration within AWS but could improve third-party tool compatibility. Users value AWS's deployment convenience but seek advanced cross-application capabilities.
Pricing and ROI: Omada Identity is perceived as costly, particularly for SMBs, yet large organizations justify its expense due to functionality. It offers a manageable user-based pricing model but is considered high yet competitive. AWS IAM Identity Center offers cost-effective solutions, including a free tier for essential IAM functions, with additional features available at added costs. Omada's initial total cost of ownership is balanced by efficient maintenance, while AWS IAM emphasizes affordability in its role-specific functionalities without hefty upfront investments.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
We have achieved significant time efficiencies with AWS IAM Identity Center.
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
Omada Identity has definitely helped us save time when provisioning access for various identities.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
They are prompt, keep you updated, and provide excellent assistance.
AWS offers better assistance plans for their services.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
The scalability of AWS IAM Identity Center is excellent.
It can handle both a small number of users and a bigger number of users efficiently.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Omada Identity is a top-growing tool that is booming in the market.
Omada Identity's scalability is strong.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
It offers 99.96% uptime.
Stability-wise, it is functioning well without any outages or crashes.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
Omada Identity is a stable and reliable tool.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
AWS IAM Identity Center is available as a free service by default.
It is not that expensive, rated at three out of ten for costs.
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
Technically, the product does everything one would expect from an identity and access management platform.
| Product | Market Share (%) |
|---|---|
| Omada Identity | 2.4% |
| AWS IAM Identity Center | 1.5% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 43 |
AWS IAM Identity Center is the recommended service for managing your workforce's access to AWS applications or your multiple AWS accounts (or both). It is a flexible solution that can be used to connect your existing identity source or help you create users in AWS. IAM Identity Center can be used alongside your existing AWS account access configurations.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
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