AWS IAM Identity Center vs JumpCloud comparison

Amazon Web Services (AWS) and JumpCloud are both solutions in the Single Sign-On (SSO) category. Amazon Web Services (AWS) is ranked #8 with an average rating of 8.7, while JumpCloud is ranked #10 with an average rating of 8.4. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Mar 30, 2025

AWS IAM Identity Center and JumpCloud compete in the identity and access management category. AWS IAM Identity Center tends to lead in resource-based management and security, while JumpCloud has an edge in user and device management.

Features: AWS IAM Identity Center is known for centralized access management, pre-existing permission templates, and role-based permissions. Its granular access control ensures precise resource management, supported by JSON-based policies and multi-factor authentication. JumpCloud offers robust device management, single sign-on features, and seamless integration with platforms like Microsoft 365 and Google Workspace. It supports SAML 2.0 for broad system integration and provides users with exceptional flexibility in managing authentication and device policies.

Room for Improvement: AWS IAM Identity Center needs to improve third-party tool integration and enhance security policy visualization. Issues like duplicate group names and complex user management in large environments require attention. JumpCloud could benefit from improved group synchronization with Microsoft 365, enhanced multi-tenant features, and better device control for non-Mac/Linux devices. There's also a need to integrate with other platforms, enhance API reliability, and develop advanced conditional access policies.

Ease of Deployment and Customer Service: Both AWS IAM Identity Center and JumpCloud are mainly deployed in public cloud environments, with JumpCloud also supporting hybrid models. AWS offers extensive documentation and self-service resources, though user interaction with support is minimal. In contrast, JumpCloud is favored for its simplicity and wide range of support options, making direct customer assistance more accessible.

Pricing and ROI: AWS IAM Identity Center offers cost-effectiveness through free basic services and pay-as-you-go pricing for advanced features, delivering a strong ROI by enhancing operational efficiency and security. JumpCloud, despite recent price changes, remains affordable for startups and SMBs with flexible pricing based on user needs. By eliminating the need for additional hardware, JumpCloud is praised for straightforward pricing and affordability. AWS targets businesses focused on AWS-centric IAM solutions, whereas JumpCloud's pricing appeals to those needing extensive user and device management capabilities.

To learn more, read our detailed AWS IAM Identity Center vs. JumpCloud Report (Updated: April 2025).

Buyer's Guide

AWS IAM Identity Center vs. JumpCloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Khaled Saidi

DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising

Manage cloud security with granular access control and enhanced authentication

Managing IAM in complex environments can be challenging, and there are several areas for improvement. First, incorporating automation tools or a centralized dashboard for managing roles and policies across multiple accounts would simplify administration, especially for large organizations. Additionally, policy debugging and validation could be more streamlined, as troubleshooting misconfigurations can be time-consuming and prone to errors. A more robust error messaging system or a dedicated debugging tool would be beneficial. Another area for improvement is temporary access credentials. AWS documentation should offer more detailed guidance on edge cases and exceptions, along with clearer examples of how to handle various scenarios. Lastly, enhanced session-level policies that are more context-sensitive and based on specific conditions (such as IP address, device, or time) would greatly increase flexibility and allow for more granular control over user sessions.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"The console is cloud-based, which is something I really appreciate."

"Its initial setup was straightforward."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

More iboss pros

"The most valuable features of AWS IAM Identity Center are role-based permissions and existing permissions templates."

"AWS IAM Identity Center has helped our organization by providing a unified dashboard to manage permissions and access controls."

"The most valuable feature is the security configuration ease, which is great for me, especially as a beginner."

"The most valuable feature of AWS IAM Identity Center is the ability to provide a structured approach to access management through a single dashboard."

"The organizational value of AWS IAM Identity Center is definitely significant, as it helps ensure that the least required permissions are given to users, thus preventing unnecessary access and reducing the risk of accidental deletions or changes."

"The most valuable feature of AWS Identity Center is its ability to centrally create permission templates, known as permission sets, which define AWS IAM roles."

"Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies."

"The product is easy for beginners to learn and use."

More AWS IAM Identity Center pros

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"The product enables device management."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"Scalability-wise, I rate the solution a ten out of ten."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

More JumpCloud pros

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Its pricing could be better."

"File integrity monitoring would be very advantageous as an additional feature."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"The dashboards for local use could be better."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"The reporting feature needs improvement."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

More iboss cons

"There is a desire to see integration or adoption of time-based user creation features within AWS IAM Identity Center."

"In the product, two groups cannot have the same name...In general, the tool does not allow for the duplication of names."

"I would like to see more flexibility in the features as sometimes it doesn't meet my expectations."

"I have opened support tickets and received responses, although not always resolving my queries fully. I would appreciate a live chat option with technical support for quicker resolutions."

"The AWS Identity Center's user interface could be improved to provide a clearer understanding of how the system operates."

"The initial setup isn't very easy, around four on a scale of one to ten. It permits setting up policies that might not be entirely secure if improperly configured, which can lead to issues later."

"The configuration with other tools can be hard."

"Focusing on further allowing customization and flexibility in developing solutions as a solution architect or developer would enhance user experience."

More AWS IAM Identity Center cons

"They need more straightening of the SSO capabilities."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"Support is not good enough."

"For improvement, the tool should introduce more customization options."

"I would like to see some support for printers, especially network printers, through the application."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

More JumpCloud cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The product is cheap since it is available on the cloud."

"The cost was around $5 per user per month."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

16%

Financial Services Firm

15%

Marketing Services Firm

Manufacturing Company

Computer Software Company

16%

Comms Service Provider

15%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

See all answers

What needs improvement with iboss?

Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...

See all answers

What is your primary use case for iboss?

We used it for student and faculty filtering on campus.

See all answers

What do you like most about AWS IAM Identity Center?

The product is easy for beginners to learn and use.

See all answers

What is your experience regarding pricing and costs for AWS IAM Identity Center?

AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and t...

See all answers

What needs improvement with AWS IAM Identity Center?

There are new AI features coming to AWS that are easy and simple to use. However, focusing on further allowing custom...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

See all answers

What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

See all answers

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Product Reports

Buyer's Guide

iboss

April 2025

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Buyer's Guide

AWS IAM Identity Center

May 2025

Download AWS IAM Identity Center product report

Buyer's Guide

JumpCloud

April 2025

Download JumpCloud product report

Also Known As

iBoss Cloud Platform

AWS Single Sign On, AWS SSO

Resmo

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

AWS IAM Identity Center is the recommended service for managing your workforce's access to AWS applications or your multiple AWS accounts (or both). It is a flexible solution that can be used to connect your existing identity source or help you create users in AWS. IAM Identity Center can be used alongside your existing AWS account access configurations.

Amazon Web Services (AWS)

JumpCloud enables organizations to manage devices, users, and applications across platforms like Windows, Mac, Linux, iOS, and Android. It offers centralized authentication, identity and access management, single sign-on, directory services, security policy enforcement, and cloud service integration.

Organizations leverage JumpCloud for its robust device management, policy management, and seamless integration with applications such as Microsoft 365 and Google Workspace. Its flexibility, stability, scalability, and ease of use make it a strong choice for managing business directories, executing scripts on-demand, synchronizing system access, and implementing mobile device management. Key features include remote access, Windows Out of Box Experience, strong authentication and authorization controls, centralized user and device management, efficient onboarding and offboarding processes, and extensive security and reporting features.

What are the most important features?

Device Management: Centralized control over devices across multiple platforms.
Single Sign-On: Simplified access to multiple applications with one set of credentials.
Policy Management: Enforcement of security policies across different systems and devices.
Application Integration: Integration with major applications like Microsoft 365 and Google Workspace.
Remote Access: Secure remote access capabilities for users.
Script Execution: Efficient execution of scripts and job scheduling across systems.
Comprehensive Reporting: Detailed security and activity reports to help monitor and manage access.

What benefits or ROI should be considered?

Flexibility: Adaptable to different business needs and environments.
Stability: Reliable performance with minimal downtime.
Scalability: Easily scales to accommodate growing user and device numbers.
Ease of Use: User-friendly interface supports efficient management tasks.
Enhanced Security: Strong controls and policy enforcement reduce security risks.
Streamlined Processes: Simplified onboarding and offboarding processes increase efficiency.

In specific industries, JumpCloud is utilized to manage a wide array of tasks such as automating administrative functions in healthcare, ensuring secure access to sensitive data in finance, and supporting remote work needs in technology sectors. Its ability to integrate with diverse platforms and provide centralized control makes it suitable for managing complex IT environments.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

AWS IAM Identity Center vs. JumpCloud

April 2025

Free Report: AWS IAM Identity Center vs. JumpCloud

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