AWS IAM Identity Center vs Google Cloud Identity comparison

Google Cloud Identity and AWS IAM Identity Center compete in the identity management market. Google Cloud Identity excels in pricing and customer service, whereas AWS IAM Identity Center provides more comprehensive features that justify its higher cost.

Features: Google Cloud Identity focuses on streamlined access management, user provisioning, and security features like multi-factor authentication and single sign-on. It offers group access controls, integration with Google Workspace, and intuitive interface for easy management. AWS IAM Identity Center provides detailed access management, robust security controls, and tight integration with various AWS services. Features include role-based permissions, permission set templates, and centralized management with multi-factor authentication.

Room for Improvement: Google Cloud Identity could enhance its security features to match competitors like Microsoft's offerings and improve integration with non-Google services. Its organizational unit system is beneficial but might be improved for greater flexibility. The GUI, while intuitive, may need enhancements for more complex configurations. AWS IAM Identity Center requires a simpler deployment process and a more accessible user interface. Documentation could be more streamlined for rapid navigation. The service complexity might be reduced to cater to smaller businesses seeking straightforward solutions.

Ease of Deployment and Customer Service: Google Cloud Identity is known for straightforward deployment and seamless integration with Google's product suite accompanied by responsive customer support. AWS IAM Identity Center, despite challenging deployment, benefits from comprehensive documentation and robust customer support, which can assist with complex setups and ongoing management.

Pricing and ROI: Google Cloud Identity offers a more affordable initial cost, making it especially attractive for organizations already using Google's services. Its lower setup costs facilitate a quicker ROI. AWS IAM Identity Center requires a greater initial investment, resulting in a longer ROI timeline, but its extensive features and integration with AWS may justify the cost for businesses demanding extensive control and versatility.