What is our primary use case?
Our customers primarily use AWS Direct Connect for hybrid cloud solutions. They have parts of their equipment in their on-premise data center, while also using AWS infrastructure for backups, databases, storage, and virtual machines. This is beneficial, especially for bandwidth-intensive workloads.
What is most valuable?
AWS Direct Connect offers higher security options by avoiding internet-related problems such as DDoS attacks and provides stable bandwidth. Another significant benefit is the cost-effectiveness of not having extra traffic costs, depending on the egress cost when data moves out of the AWS cloud to a company.
It also helps with sensitive information security by providing a reliable connection that does not suffer from internet attacks and offers constant bandwidth control. Additionally, dedicated connections allow for MACsec encryption, enhancing security further.
What needs improvement?
One area that needs improvement is the cost of the ports, which is a concern as these charges are quite high. It is primarily a budget issue because while the solution is effective, the port costs can deter organizations from adopting it. Similarly, although AWS, Azure, and Google have slight differences in pricing, high port costs are a common issue.
Scalability beyond 10 gigabits is more expensive since AWS does not offer hosted connections over this limit; it only provides direct connections, which affects scalability and related costs.
What do I think about the stability of the solution?
Regarding the stability of the solution, it is stable.
What do I think about the scalability of the solution?
In terms of scalability, the solution is quite good; it is scalable up until 10 gigabits, but over 10 gigabits, it is more expensive to scale from 10 to 100 because AWS does not have these hosted connections anymore. It only has direct connections, so there is a difference then.
How are customer service and support?
I cannot rate the technical support from AWS on a scale of zero to ten because we do not have direct connections with AWS. The customer does, and we are just building a part of the connection.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We are system integrators with AWS and provide connection services to our customers.
How was the initial setup?
Connecting with AWS Direct Connect is straightforward; our part is just straightforward to connect at Layer 2. What is more complex might be the part the customer has to do, such as the routing configuration.
What about the implementation team?
We are not purchasing any solution directly from Amazon, such as through AWS Marketplace; we just build the connection between the customer and Amazon. The customer purchases the needed gateways and ports at AWS, so that is not part of what we do for them. We just provide the connection.
Which other solutions did I evaluate?
When comparing AWS Direct Connect, I do not know if AWS is the most expensive because that is not the part I work closely with, as we just do the connections. I would say that Google, AWS, and Azure are at the same level. There are probably differences, but I do not think they are significant.
What other advice do I have?
Regarding the benefits from the multiple virtual interfaces in the product, there is no interface for the product; it is just a connection that we have. It is an ethernet connection we offer. The customer, from the customer side to AWS, receives an ethernet point-to-point connection, and that is it. The interface and everything along with the communication with AWS, the customer has to do by themselves to build the routes and everything.
The connection speed that our clients are using ranges from 100 megabits up to 10 gigabits.
The main concern is the port costs. Clients do not report technical problems, so it is mainly always an issue of money. The solution is nice, but sometimes they avoid it because the port costs are high. This is not a problem AWS has exclusively; Azure has the same costs, and these port costs are quite expensive.
I would rate this review as an 8 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)