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AvePoint Cloud Backup Reviews

Vendor: AvePoint
4.3 out of 5
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What is AvePoint Cloud Backup?

AvePoint Cloud Backup provides secure and effective backup solutions for Office 365, supporting platforms like SharePoint and Teams. It offers comprehensive data protection with easy management and seamless integration.

Get the AvePoint Cloud Backup Buyer's Guide and find out what your peers are saying about AvePoint Cloud Backup, Veeam Data Platform, Commvault Cloud and more!
AvePoint Cloud Backup is the #5 ranked solution in top SaaS Backup solutions and #17 ranked solution in top Cloud Backup solutions. PeerSpot users give AvePoint Cloud Backup an average rating of 8.6 out of 10. AvePoint Cloud Backup is most commonly compared to Veeam Data Platform: AvePoint Cloud Backup vs Veeam Data Platform. AvePoint Cloud Backup is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.
Buyer's Guide
AvePoint Cloud Backup
June 2026
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Helped 899,258 peers since 2012

Featured AvePoint Cloud Backup reviews

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AvePoint Cloud Backup mindshare

Product category:
Cloud Backup
As of June 2026, the mindshare of AvePoint Cloud Backup in the Cloud Backup category stands at 1.7%, down from 3.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
AvePoint Cloud Backup1.7%
Veeam Data Platform6.9%
Commvault Cloud4.8%
Other86.6%
Cloud Backup

PeerResearch reports based on AvePoint Cloud Backup reviews

TypeTitleDate
CategoryCloud BackupJun 13, 2026Download
ProductReviews, tips, and advice from real usersJun 13, 2026Download
ComparisonAvePoint Cloud Backup vs Veeam Data PlatformJun 13, 2026Download
ComparisonAvePoint Cloud Backup vs HPE Zerto SoftwareJun 13, 2026Download
ComparisonAvePoint Cloud Backup vs Commvault CloudJun 13, 2026Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.36.9%94%433 interviewsAdd to research
Commvault Cloud4.34.8%95%112 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jun 7, 2026

Valuable Features

AvePoint Cloud Backup offers immutability, platform backup, easy management, and configuration, strong SaaS features, and great integration with Teams. Its granular restore capabilities with Recovery Time Objectives and data security policies benefit compliance. It supports Office 365 backups and provides excellent user experience with a user-friendly interface and effective technical support. It includes features like email and SharePoint backup, Immutable Storage, and offers unlimited storage with an OPEX licensing model.
  • "For me personally, the best feature in AvePoint Cloud Backup is mostly its ease of use."
  • "Overall, this is a good product and I can recommend it to others."
  • "I rate the overall solution a 9 out of 10."

Room for Improvement

AvePoint Cloud Backup could improve in several areas: speeding up the initial seed process, enhancing performance and restoration speed, simplifying its sales process for small and medium businesses, and offering more competitive and flexible pricing. Users seek clearer licensing details and easier configuration. There are requests for more frequent, customizable backups and detailed backup reporting. Additionally, a more robust Google Backup for larger environments and a more traditional restore process are desired.
  • "For me, it is very difficult to say how AvePoint Cloud Backup can be improved because I am not working on those implementation projects."
  • "AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than on a one-by-one basis remains challenging."
  • "The configuration could be made easier."

ROI

The tool has proven to be beneficial in terms of return on investment.

Pricing

AvePoint Cloud Backup's pricing is perceived as more expensive upfront compared to other solutions, yet it offers good stability and user experience. Though costs vary based on enterprise size, it can be economical with its flexible and fair pricing policy, including a subscription model based on user count or storage. Many clients appreciate the value of unlimited storage and retention, while others note the third-party licensing as a downside.
  • "I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
  • "I would say that the pricing policy of the product is flexible and good."
  • "The platform is more expensive than other vendors."

Popular Use Cases

Organizations primarily use AvePoint Cloud Backup for backing up Microsoft 365 services like Office 365, SharePoint, OneDrive, Exchange, Teams, and custom cloud data. Many utilize the service for automated and daily backups, ensuring data protection during migrations from on-premises environments. AvePoint's backup capabilities are essential for resellers, managed service providers, and internal IT use. The service also extends to Azure workloads and Google Workspace, meeting high security and data protection standards.

Service and Support

AvePoint Cloud Backup's customer support is knowledgeable and responsive, with some users highlighting exceptional guidance and effective troubleshooting. Some mention reliance on resellers for support, noting the need for improved documentation. While technical assistance is generally rated positively, a few users suggest improvements in response speed and documentation updates. Overall, users appreciate the competence and accessibility of the support team, and they value the expert advice provided.

Deployment

AvePoint Cloud Backup's initial setup varies in user experience. Many find it straightforward and quick, often within a few hours or even minutes. Some users rate the process high in terms of simplicity, while others encounter difficulty, mentioning the need for specialized resources or encountering complexity with licensing. Deployment on private or Azure Cloud is a factor, and reading documentation thoroughly aids ease of setup.

Scalability

AvePoint Cloud Backup is highly regarded for its scalability, often rated between eight and ten out of ten. Users appreciate its ease of scaling, from small setups to thousands of users, fitting small to enterprise-sized businesses. Several clients have migrated from other systems. They find that two or three administrators typically manage the system efficiently. AvePoint is recommended for large organizations, including those with extensive user deployments and teams.

Stability

AvePoint Cloud Backup is commonly viewed as highly stable, frequently receiving top ratings for stability from ten out of ten users. Earlier concerns with other platforms hadn't occurred with AvePoint, leading to a perception of reliable performance without major stability issues. While there were past reports of restoration challenges, these have been addressed satisfactorily. Several users acknowledge its good stability and reliability, with favorable opinions reported consistently.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our AvePoint Cloud Backup Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise3
By reviewers
By visitors reading reviews
Company SizeCount
Small Business220
Midsize Enterprise115
Large Enterprise260
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Retailer
9%
Financial Services Firm
8%
Manufacturing Company
8%
Government
5%
Comms Service Provider
5%
University
4%
Outsourcing Company
4%
Construction Company
4%
Media Company
4%
Healthcare Company
4%
Insurance Company
4%
Educational Organization
3%
Legal Firm
3%
Energy/Utilities Company
3%
Real Estate/Law Firm
2%
Non Profit
2%
Transportation Company
2%
Marketing Services Firm
2%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Wholesaler/Distributor
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Consumer Goods Company
1%

Compare AvePoint Cloud Backup with alternative products

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Learn more about AvePoint Cloud Backup

AvePoint Cloud Backup stands out for its ability to backup and restore data across Office 365 environments, including SharePoint, OneDrive, Exchange, and Teams. Users benefit from automated daily backups, high security standards, and immutability features. Designed to support seamless data migration from on-premises systems to cloud solutions, it also aids in internal IT operations for Microsoft 365, Dynamics, Salesforce, Google Workspace, and Azure workloads. The platform supports granular restoration objectives with Immutable Storage, offering versatile and secure data recovery.

What are the key features of AvePoint Cloud Backup?
  • Email and SharePoint backup: Comprehensive backup options for crucial data.
  • Secure data policies: Ensures data remains protected and compliant.
  • Granular restore capabilities: Precise restoration options per user needs.
  • Immutable Storage: Protects data from alteration and deletion.
  • SaaS integration: Seamless use with cloud-based applications.
What are the benefits and ROI provided by AvePoint Cloud Backup?
  • Strong backup and recovery: Reliable data safeguarding and retrieval.
  • Easy restore options: Simplified process for data recovery.
  • Compliance assurance: Aligns with industry standards for data integrity.
  • Deployment simplicity: Facilitates easy setup and management.

In industries like finance and healthcare, AvePoint Cloud Backup enables secure and compliant handling of sensitive data, crucial for meeting regulatory requirements. Manufacturing and retail sectors use it for ensuring seamless data transitions, enhancing efficiency in managing Office 365 environments.

AvePoint Cloud Backup customers

Swedish Match, Hydro, Mercury IT, Avepoint

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What are your top Backup Software predictions for 2022?
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What is the minimum security features set required for Cloud Backup and Storage Software?

Product Categories

Product Categories
Cloud Backup
SaaS Backup

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AvePoint Cloud Backup Reviews Summary
Author infoRatingReview Summary
Hospitality Specialist at Bechtle3.5As a sales professional, I find AvePoint Cloud Backup easy to use for its primary backup purpose. We sell it to customers, and I'm satisfied with its competitive pricing. I rated it a seven.
Sales Manager at a tech vendor with 10,001+ employees4.5I use AvePoint Cloud Backup primarily for customers migrating from on-premises Office solutions. Its valuable features include self-service and Teams integration with superior restoration quality, despite its high cost. Pricing flexibility remains a concern, especially for smaller businesses.
Cloud and Solution Principal Architect at sumNERV Provider AB5.0AvePoint Cloud Backup, used internally at sumNERV, excels in backup and granular restore capabilities across various platforms like Microsoft 365 and Salesforce. Its innovation and responsiveness meet high security standards, though improvements in Google Backup for larger environments would be beneficial.
Consultant at SPK4.5I am testing AvePoint Cloud Backup for automated backup and have been using it for a few months. The SaaS feature is strong, but configuration could be easier. I'm exploring other solutions like Veritas, with no ROI details yet.
IT System Engineer at Priedes4.0AvePoint Cloud Backup is known for its intuitive management interface and easy configuration. However, it could improve by allowing more frequent backups. While it's more complex than Veeam, it remains a reliable choice for those seeking a no-cost solution.
Owner at Innovation through understanding4.0We use AvePoint Cloud Backup for custom cloud solutions and Microsoft 365 services. It excels in data security policies and compliance. However, the sales process is complex, especially for smaller businesses, as it relies on IT system distributors rather than direct sales.
Director at Diangle Solutions Limited4.5I use AvePoint Cloud Backup for daily backups in my company, finding the backup and recovery functionalities very beneficial. While the price could be improved, the product offers good ROI, making it worth the investment.
Consultant - Microsoft Solutions at Mannai Corporation QPSC4.5In my company, we use AvePoint Cloud Backup for Microsoft Exchange Online due to its ease of use and efficient performance. However, the tool lacks clear instructions on licensing and backup scope, making it challenging for administrators to manage backups effectively.