Service and Support
Aruba Instant's customer service is generally praised for being effective, with most users finding technical support responsive and helpful. Some express concerns about delayed responses, particularly for ticket resolutions. Many users note their satisfaction, relying on the Aruba community and resources. HPE's acquisition of Aruba has led to perceptions of diminished support quality. Small and medium businesses find support excellent, while enterprise users experience occasional support delays.
Deployment
Users find Aruba Instant's setup generally straightforward and fast, often requiring minimal time. Certain setups can be intricate but achievable without external help. Familiarity with WLAN technology simplifies the process further. The deployment time varies from a few minutes to a couple of days, influenced by network complexity and customization needs. The setup can be managed with limited personnel, emphasizing its efficiency for small and medium businesses.
Scalability
Aruba Instant is highly scalable, suitable for small to medium businesses with easy deployment and expansion capabilities. Users report effortless integration across varied environments, supporting a range of user numbers with stable performance. Despite limitations for larger enterprises, many rate its scalability highly, appreciating its platform flexibility and support for proactive growth. It's seen as robust, with capacity for expansion, making it effective for different sizes and types of deployments.
Stability
Users express confidence in Aruba Instant's stability, with many noting its impressive performance and reliability. They highlight its ease of management and lack of major issues. Occasionally, some report minor bugs or configuration challenges, but these are rare. Ratings often sit between eight and ten out of ten, reflecting high satisfaction. Users appreciate its scalability, reliance on cloud stability, and robust support options, often describing it as one of the best options available.
