ExtremeWireless and Aruba Instant are enterprise-grade wireless networking solutions. ExtremeWireless is preferred for its cost-effective pricing and exceptional customer support, while Aruba Instant is noted for its advanced features that justify its higher cost.
Features: ExtremeWireless includes machine learning-driven insights, advanced troubleshooting tools, and intuitive management tools. Aruba Instant provides a comprehensive cloud management platform, simplified setup for large deployments, and seamless integration capabilities.
Room for Improvement: ExtremeWireless could enhance its feature set and integration capabilities for broader applications. Its scalability options might require improvement, especially for expanding organizations. Additionally, ExtremeWireless may benefit from a more comprehensive cloud-based solution. Aruba Instant may improve its pricing structure to better suit budget-conscious buyers, increase user-friendliness for less tech-savvy users, and enhance its initial hardware costs to appeal to small businesses.
Ease of Deployment and Customer Service: ExtremeWireless offers straightforward deployment with minimal configuration and strong customer support. Aruba Instant focuses on cloud-based deployment and efficient remote management, positioning itself well for remote configuration and scalability.
Pricing and ROI: ExtremeWireless is known for competitive pricing, delivering strong ROI through cost savings. Aruba Instant, despite its higher initial costs, provides long-term ROI benefits due to its extensive capabilities, attracting those seeking feature-rich solutions.
The monitoring access and excellent support provide significant value.
The best ROI is achieved over a three-year term.
The technical support from Aruba is of high quality, and I would rate it a ten.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
I would rate the customer service as a ten.
The response time and quality could be better, and updates can be troublesome at times.
I find Aruba Instant to be highly scalable.
ExtremeWireless is suitable for companies with a user base below three hundred.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
The scalability of ExtremeWireless is average.
They work well without failures.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
The stability of ExtremeWireless is somewhat weaker compared to previous solutions, like Motorola before its acquisition.
An important missing feature is the console port, which allows direct management without the cloud.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
Another area that could use enhancement is the clarity and implementation of updates, as they can be troublesome sometimes.
There is some delay in firmware upgrades for access points.
We do not sell very expensive devices as we move to other products.
However, when compared to entry-level market segments, the price is higher.
Each customer typically buys around 100 APs, which makes it quite expensive.
The pricing is a weak point for Extreme; it is very high.
From a corporate point of view, stability is more important than pricing.
I highly value Aruba Instant for its ClearPass feature, which is an exceptional product for network access control and works as a NAC solution.
The most beneficial features for network management are the price and the cloud console.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
One of the most valuable features of ExtremeWireless is its centralized control, which influenced our choice.
Extreme access points perform very well in high-density environments, and we use them at sites with our customers.
Aruba Instant delivers the only controllerless Wi-Fi solution that is easy to set-up, and loaded with security and smarts needed to accelerate your business without breaking your budget.
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