ExtremeWireless and Aruba Instant are enterprise-grade wireless networking solutions. ExtremeWireless is preferred for its cost-effective pricing and exceptional customer support, while Aruba Instant is noted for its advanced features that justify its higher cost.
Features: ExtremeWireless includes machine learning-driven insights, advanced troubleshooting tools, and intuitive management tools. Aruba Instant provides a comprehensive cloud management platform, simplified setup for large deployments, and seamless integration capabilities.
Room for Improvement: ExtremeWireless could enhance its feature set and integration capabilities for broader applications. Its scalability options might require improvement, especially for expanding organizations. Additionally, ExtremeWireless may benefit from a more comprehensive cloud-based solution. Aruba Instant may improve its pricing structure to better suit budget-conscious buyers, increase user-friendliness for less tech-savvy users, and enhance its initial hardware costs to appeal to small businesses.
Ease of Deployment and Customer Service: ExtremeWireless offers straightforward deployment with minimal configuration and strong customer support. Aruba Instant focuses on cloud-based deployment and efficient remote management, positioning itself well for remote configuration and scalability.
Pricing and ROI: ExtremeWireless is known for competitive pricing, delivering strong ROI through cost savings. Aruba Instant, despite its higher initial costs, provides long-term ROI benefits due to its extensive capabilities, attracting those seeking feature-rich solutions.
Overall, it's a fair pricing and good in terms of cost-effectiveness or ROI.
The best ROI is achieved over a three-year term.
The monitoring access and excellent support provide significant value.
The technical support from Aruba is of high quality, and I would rate it a ten.
I rate Aruba TAC as a 9 out of 10.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
The technical support sometimes closes cases without resolution.
I would rate the customer service as a ten.
I find Aruba Instant to be highly scalable.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
ExtremeWireless is suitable for companies with a user base below three hundred.
ExtremeWireless is quite scalable.
Aruba is a known name in the market providing sufficient support for all these products.
They work well without failures.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
The stability of ExtremeWireless is somewhat weaker compared to previous solutions, like Motorola before its acquisition.
Some features are not listed in the cloud management platform and still require offline access, so enhancing the cloud management features would be better for us.
An important missing feature is the console port, which allows direct management without the cloud.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
They should develop more troubleshooting tools for system management.
There is some delay in firmware upgrades for access points.
We do not sell very expensive devices as we move to other products.
However, when compared to entry-level market segments, the price is higher.
Each customer typically buys around 100 APs, which makes it quite expensive.
The pricing is favorable due to its flexible licensing model.
The pricing is a weak point for Extreme; it is very high.
The most beneficial features for network management are the price and the cloud console.
I highly value Aruba Instant for its ClearPass feature, which is an exceptional product for network access control and works as a NAC solution.
The most valuable feature of Aruba Instant On is that it is cloud-managed, making it easy to manage multiple locations in a single dashboard.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
The most valuable features of ExtremeWireless include the management through the one dashboard management with ActionCloud IQ, integrated with Site Engine.
The support from Extreme is very good and helpful.
| Product | Market Share (%) |
|---|---|
| Aruba Instant | 2.2% |
| ExtremeWireless | 2.1% |
| Other | 95.7% |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 10 |
| Large Enterprise | 8 |
Aruba Instant delivers the only controllerless Wi-Fi solution that is easy to set-up, and loaded with security and smarts needed to accelerate your business without breaking your budget.
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